AddressCome and join Australia's most innovative and dynamic home health organisation - Five Good Friends
Hi there, we're Five Good Friends, an approved aged care and registered NDIS service provider. We help our clients live vibrantly in their own homes by wrapping a care team around them and their families.
Our vision is to keep people connected to and engaged with the friends, family, homes and communities they love for as long as they desire. To do this well we need to provide great support along every step of their journey. Today we are looking for the right person to support residents living in our partner retirement villages and join our team as a Village Care Liaison.
This is a great opportunity for someone with GP/pharmaceutical sales or account management experience, or an RN/EN that is looking for change and is keen to make a difference!
A healthcare background, understanding of My Aged Care and clinical acumen is desirable in this role.
About the job
You'll be working as a Village Care Liaison in our Partner Retirement Villages.
- You’ll support their residents to live well at home by being a trusted advisor.
- Your goal will be to increase our Five Good Friends memberships by growing our lead opportunities from residents across our partner villages
- Navigate individuals and their families through the My Aged Care process and understand the relevant government funding systems
- Provide regular reporting back to Five Good Friends and our Partners to keep them engaged and informed
- Ensuring that exceptional resident experiences are being delivered every time we're onsite
- Delivering our series of wellbeing presentations that are designed to connect us to our residents and provide valuable education
- Manage trusted relationships that exist within our village teams, engaging stakeholders that sit within your village portfolio
- Deliver on promises and always try to exceed partner expectations
- Be curious and look for new ways to improve process, grow our brand locally and deliver value back to our partners
- Represent Five Good Friends like you own it!
About you
- Keeping people healthy and happy in the homes they love is of interest to you. You love to learn what will make a difference to the quality of their lives.
- You are commercially minded with a sales-focused approach.
- You come from a healthcare background and you portray a clinical acumen.
- You are resourceful and curious, always keen to maximise partner experiences.
- You are reflective and if things go wrong, or miss the mark, you lean into it to learn and improve.
- You are patient, and you give people space to talk. You understand the benefit feedback plays in shaping great culture and strive to uphold the values of the company.
- You appreciate the detail and importance of timeliness and deadlines.
- Excellent organisational and problem-solving skills.
- You'll make hundreds of important decisions throughout a working week, so you'll need to be proactive and solution focused.
- You're able to work autonomously but follow given goals, KPI's.
This role services our Adelaide and Victor Harbour partner villages, so there is some travel involved. We're looking for a candidate to deliver 38 hours full time and you'll have flexible work arrangements and be supported to create a great working balance.
We strongly encourage candidates of all different backgrounds and identities to apply. Each new person is an opportunity for us to bring a different perspective into the team. We are committed to building an inclusive workplace where you can do your best and most rewarding work. That is why we were just awarded, for a 3rd time, as a Top Ten Best Places to Work 2024, in the health care category.
Experience / Qualifications
- Tertiary qualifications in a health, science or business, highly desirable
- Previous experience in a GP/pharmaceutical sales or account management role and knowledge of Home Care Packages a bonus
- Understand the importance of stakeholder management, sales principles
- Current driver's licence and National Police Check
- IT literate including the use of smart phones and laptops
- You must have the right to work in Australia.
About our pay and perks
This position is full time and depending on your skills and experience we're prepared to offer you a generous salary.
The way we work and the perks we offer are designed to help you live a fulfilling life. The work we do is meaningful, and the problems we solve are interesting. We lean on each other, we look up to each other, and we're kind, honest, and flexible with each other. We like coming to work and working together, but we're also parents, carers, siblings, partners, friends, students, athletes, gardeners, and hobbyists with a life away from work.
You'll get access to our employee assistance programme where you can receive confidential and professional counselling. It can be a short-term, solution-focused approach to help you enhance your wellbeing.
You'll get a yearly $500 wellbeing allowance to spend on anything that betters your life away from work. Some of the things we've used our allowances on are running shoes, remedial massages, gym memberships, books, and dancing classes.
How to apply
Please introduce yourself to our team by applying here along with your CV. Tell us a bit about yourself and imagine our futures together.
We're grateful for your time and looking forward to hearing from you.
This role doesn’t sound quite right? Send this application to a friend who may be a fit. Great people know great people!
