AddressAt Southern Cross Care (WA) we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.
Southern Cross Care (WA) is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.
We hope you will join us and become one of the people who make Southern Cross Care (WA) an extraordinary place to be.
About the role and where you will be working:
The Village Manager, Independent Living Units, will be the first point of contact and is responsible for driving business performance and the achievement of key performance indicators by supporting the Senior Village Manager and ensuring revenue streams are optimised while providing a high level of customer service.
This position is working across two sites, Foley Village in Hilton and Prinderville Village in North Perth.
We’ll also be asking you to:
- Be the first point of contact in the village for residents and their families.
- Responsible for the operations of the village, along with the inhouse maintenance and gardening team.
- Providing support and great customer service to the village residents, in ensuring that their needs are met.
- Providing administrative support, reporting and managing resident correspondence for the village.
- Communicate with strong interpersonal and communication skills.
- Ensure you have good time management and problem solving skills.
- Coordinating the property maintenance requirements of the village.
- Working closely with the Residents Committee in the management of the village.
- Actively support and promote the marketing of the village and liaise effectively with the ILU Sales Team.
- Ensure that the village is operated in line with the village rules, the lease agreements, and the retirement village legislation.
- Be the cornerstone of this connected retirement living community.
Working with us:
At Southern Cross Care (WA), we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:
- Corporate Health Insurance with HBF
- Free employee assistance program
- A diverse range of services which allows professional development and growth
- Paid Parental Leave
- Annual leave starting at 4 weeks
- Carers/personal leave
- Service Awards for long standing employees
- Flexible working environment
- Access to salary packaging
How to apply:
To express your interest, please apply with an up-to-date resume, and a cover letter outlining your experience / suitability.
Kindly note, if your application progresses to an interview, we’ll be asking for:
- National Police Clearance - current within 6 months (or evidence of application)
- Immunisation record (Flu & COVID19)
- A completed pre-employment health questionnaire
Southern Cross Care (WA) is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.
For more information on the services, we provide visit: scrosswa.org.au
About us:
Established over 50 years ago, Southern Cross Care (WA) is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.
Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.
Our promise to our clients, residents and each other is to enable extraordinary because we;
Listen, Act, Do not give up, Work as one.
Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care (WA) Inc. Group.
