AddressAmbrose Construct Group are one of Australia's leading insurance builders. Due to National expansion, we are looking for Virtual Assessors based from our Wangara office.
WHAT WE HAVE:
- A passionate team leading the way
- Bespoke and industry leading technology
- A dedicated fulltime team of developers who "get" our business and shape our technology
- A proven national head office team able to support every aspect of running insurance repairs across Australia
- Rigorously tested processes and procedures, especially around restorer, mould and asbestos management
- A team of industry experts who help us to continually research and develop and ensure we keep learning and improving
- A servant leadership model, ensuring all staff are continually supported and empowered to achieve their very best, each and every day
- Schedule and maintain Make Safe trade, customer and estimator appointments
- Review and follow up reports from trades
- Liaise with trades to ensure reports are accurate and submit to our Clients
- Perform a range of administration duties and support to Make Safe team, our Clients and their customers
- Establish and maintain relationships with our clients, customers, and contractors regarding insurance claims
- Answer phone calls from our clients, customers, contractors, and internal staff daily and be able to assist where necessary, transfer the calls to the correct Supervisor when needed
- Experience in the Construction industry
- Excellent communication skills
- Competent computer skills across mobile devices, repair management systems and Microsoft Office suite of programs and an ability to rapidly learn new systems
- Excellent organisation and time management skills
- Strong attention to detail and the ability to ensure the highest quality of repair
- A proactive nature and be keen to work as a member of a highly successful, KPI driven team
- A supportive, safe, and encouraging workplace culture with a passionate team who are proud of their work
- A competitive remuneration package based on your experience level
- Access to our Employee Assistance Program
- A Referral program that awards you with $2000 for referring a successful candidate, so you can be rewarded for supporting your team’s growth.
- A seamless induction, professional development and learning opportunities
- Modern office facilities and resources
- Staff morale and engagement initiatives such as weekly morning tea and monthly BBQ
If this sounds like the role for you, apply now!
Additional information
- Full time office position
- Nationally recognised company
- Great team culture
