Vitamin Trainer

About us

At PharmaCare, we inspire people to be the best, healthiest and happiest they can be. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We are home to some of Australia’s most well-known and trusted brands including Nature’s Way, Bioglan, Sambucol, Norsca, Brut, Skin Doctors, Naturopathica, KP24, Aquasun, Promensil, BioMedica, Bioglan Medlab and many more. 

Our success comes from our performance led culture, and we want our people to succeed. We encourage ownership and integrity with an entrepreneurial flair.  Based on the Northern Beaches we live the life we promote.

We are family owned with a global reach, our products are found in pharmacies, supermarkets, department and variety stores all over the world.

Extras we know you’ll love

• Generous monthly product allowance to support your health and wellbeing
• Paid parental leave, subsidised health and salary continuance insurance
• Employee assistance/wellbeing initiatives
• Ongoing training and development programs
• Work life balance – knowing “downtime” is as important as “uptime”
• Leave loading

About the role 

The purpose of this role is to support the sell through of our VMS portfolio of brands - Bioglan, Nature’s Way & Naturopathica by ensuring that all internal and pharmacy staff are trained and motivated and are confident in selling the product. 

• Conduct in-store training for Vitamin Staff/ Retail Managers with a focus on New Products and Cycle hero products – 2-5 staff per training
• Pharmacy calls as required as per call cycle
• Conduct in-store demonstration events with consumers to link sell companion products
• Conduct event training for key accounts and state based groups – in own state sand sometimes in another state – 30 staff minimum per event
• Help facilitate sell in of NPD – sometimes required interstate
• Create consumer awareness and loyalty for the Bioglan and Medlab Brands by Managing the Loyalty Program 
• Assisting with updating the Q & A Resource via Phone & online
• Attendance required to relevant conferences or sales meetings as required
• Conduct Rep Training at Conferences and Cycle Meetings
• Actively participate in regular management meetings as required.
• Pro-actively recommend process and system innovation
• Gain competitive understanding and recommend new initiatives as appropriate
• Liaise with internal sales and provide ongoing feedback relating to all relevant customer information
• Developing and maintaining rapport with all levels of pharmacy personnel
• Contribute to the culture of customer service and organisational efficiency and effectiveness by acting ethically, honestly and fairly at all times
• Attend to customers and others with high quality service
• Meet all agreed customer deadlines
• All communication with customers is undertaken in a timely and professional manner
• Works effectively with staff and colleagues
• Ensure compliance of all company policies and procedures
• Provide reporting on what is being done (products trained on and people seen) in every call on a weekly basis

About you 

• Qualifications in Naturopathy or Herbalist essential
• Previous facilitation experience essential
• Pharmacy or department store sales/counter experience is preferred
• Vitamins and Health food retail background preferred, but not essential
• Strong rapport building and interpersonal relationship skills
• Ability to work autonomously and confidently
• Highly motivated

What will make us click

• A sense of purpose
• Shared values
• An internal drive to make things happen
• Striving to make a positive difference every day