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Form of work
SalarySymbio (ASX: SYM) is a software company changing the way the world communicates.
Our technology replaces old-fashioned telecom networks with software. Making it faster and easier to deliver modern cloud-based communication services, and unlocking endless new applications for calling, messaging and phone numbers.
Headquartered in Sydney, Symbio powers billions of calls and messages each year, owns networks in 3 countries and employs over 450 staff worldwide. Symbio was founded in Sydney in 2002 and is listed on the Australian Stock Exchange.
Our Vision 2030 goal to have 100 million numbers on our network is our ‘north star’ and everything we do - every code release, every customer win, every port-in, every completed ticket - brings us closer to this objective.
Job Description
This role requires for an experienced Voice Networking engineer, especially VoIP for a Service Provider, and passionate about great products, built on well implemented designs. As a member of our Network Reliability Engineering team (alongside data network & systems engineers), you will be responsible for the engineering support of Voice Networks & systems across Symbio.
This is a hands-on role as you will work collaboratively within your team and with other Operations, Delivery, System, Software and Network teams in delivering systems and services as well as ensuring we understand the health of our systems at any point in time to reduce outages.
You will be focused on serving our customers, ensuring we deliver quality, reliability, and security through the application of Network Reliability Engineering principles – “codify, automate, test, monitor, measure”.
As part of this role, you may be required to participate in an after-hours change management and on-call roster.
Qualifications
What you'll need to succeed:
- Computer Science / Engineering related degree.
- Several years’ experience in a voice engineering role in a Telco/ISP/Large enterprise.
- VoIP technologies including Session Border Controllers (SBC), VoIP principles, protocols and codecs
- Signaling Systems and platforms to include Soft switch, IMGs, C7/SS7, ISDN PRI
- Technical knowledge of network architecture and internet protocols.
- Experience in troubleshooting complex technical issues.
- Demonstrated understanding of information processing principles and practices.
- Linux System Administration (especially automation tools e.g. Ansible)
- Programming & scripting skills (eg. Python)
- Experience with hardware deployments is an advantage.
- Strong verbal and written communication skills.
- Team player – good interpersonal skills.
- Ability to think outside of the box and demonstrate strong problem solving skills.
We strive for a healthy, inclusive, and flexible workplace. We nurture diversity, continuous learning in the latest technology and thinking. Innovative benefits include parental leave for mums and dads, remote working, and a comfortable, fun working environment with social events, prayer rooms, pool tables and fully stocked bar!
If this sounds like the next great step in your career, we'd love to hear from you.
Apply Now!
Symbio is an equal opportunity employer. All applications will be treated with the strictest confidentiality. You will need to have current work rights to work in Australia and be prepared to undergo relevant background checks. No recruiters please
Additional Information
Life at Symbio
Symbio is committed to a strong culture that is diverse and inclusive and we encourage our employees to bring their whole self to work.
We ensure our employees have equal access to a range of learning and development opportunities, and encourage everyone, regardless of gender, ethnicity, disability, sexual orientation or life stage to embrace these opportunities, enabling them to develop themselves and their career.
Our employee’s happiness, health and wellbeing is important at Symbio. We provide all employees with flexible working options to ensure that work doesn’t compromise life outside Symbio and also supports their wellbeing. We regularly enhance our employee benefits such as an employee share gift plan, paid birthday leave, up to 12 weeks paid parental leave for both parents as the primary carer, reward and recognition programs and social clubs.
At Symbio, our diverse backgrounds and unique experiences allow us to continue to innovate and create the brands, networks and technologies to power the future of global communications.
