Volunteer Coordinator - Family Room Program Jkwc Hospital

Tired of a mundane 9am-5pm pencil pushing role?! Make a difference in the lives of sick children and join our vibrant organisation! As our Family Room Program Coordinator - JKWC Hospital, you are responsible for the quality delivery of our Family Room Program at Joan Kirner Women's & Children's Hospital. This role involves high engagement with volunteers, a strong governance/compliance angle and responsibility for the 5-star service standard delivery of the Family Room Program.

Who are we?

Ronald McDonald House Charities is one of the leading Global and Australian children’s charities supporting the ever-changing needs of seriously ill children and their families. In line with its mission, Ronald McDonald House Charities Victoria & Tasmania (RMHC VIC & TAS) has dedicated more than 35 years to keeping families closer to their child with a serious illness who require treatment and support across Victoria and Tasmania.

What we're looking for:

As the Family Room Program Coordinator, you will be the face of our Joan Kirner Women's & Children's Family Room Program. You will be responsible for the delivery of the core program, in respect to the RMHC Quality Standards, and pivotal for championing the best-practice people lifecycles with the Family Room Program volunteers. 

What you'll be doing:

• Talent acquisition and end-to-end recruitment of our Family Room volunteers
• Overseeing the compliance and governance of the Family Room volunteer team within the RMHC and Hospital parameters
• Leading and managing the volunteers to provide high levels of assistance to families using the Family Rooms
• Delivery RMHC branded Quality Standards and Operational KPIs in relation of the Family Room Program
• Supporting delivery of the volunteer engagement, training & development, recognition frameworks

Who are you?

Aside from a fun, energetic, passionate human - we are looking for someone who is inspired by our mission and actively wants to contribute to the values held by all staff at Ronald McDonald House Charities. We want you to champion our best-practice people frameworks with the Family Room volunteer team and to drive our high-level operational standards. 

Ideally you'll have:

• Tertiary qualifications in Human Resources, Project Management or related discipline; or comparable work experience, skills and competencies
• Experience in the Not-for-Profit sector 
• Experience with community services including direct exposure to working with volunteers 
• Experience building and maintaining effective relationships with diverse stakeholders
• Exemplary time management and prioritisation skills
• Exceptional interpersonal, oral & written communication skills, including strong attention to detail
• Proficiency with Information, Communications & Technology (ICT), including maintaining accurate and timely records
• Ability to work independently and collaboratively in a small team

Why work for us?

• Excellent salary packaging benefits
• Employee perks such as a meals & entertainment card and well-being program 
• Access to career growth opportunities, external corporate events and national conferences 
• Highly focused professional development and training
• The chance to work with passionate, like-minded people who enjoy aligning with a vibrant organisation 
• The chance to make a difference in the lives of families with seriously ill children by enhancing the visibility and impact of our key initiatives.

Reasonable Adjustments 

We recognise that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make some adjustments to the recruitment process to better enable you to shine, then please contact ***********@rmhc.org.au and let us know.

Our Recruitment Commitment

We are deeply committed to fostering an inclusive culture that values, promotes, and benefits from diversity. We believe that embracing and celebrating our differences enhances our workplace. Our unwavering dedication to workplace equality drives us forward. We welcome applications from individuals of diverse backgrounds, including Aboriginal and Torres Strait Islander communities. Our recruitment process prioritises essential job requirements, knowledge, skills and experience and is consistently fair to all applications.