Volunteer Engagement Officer

• $81,721.89 per annum, plus super
• Full-time, permanent
• Perth CBD location

The City of Perth is an ambitious Local Government. To achieve our aspirations, we recruit the very best people who understand the city exists to enable and deliver the aspirations of the community. We work together and are proud to be part of Perth’s story. We look to tomorrow with optimism, ready to serve, enable and support the community.

The Volunteer Engagement Officer plays a crucial role in managing volunteers at the City’s community centres located in Perth CBD and East Perth.

This encompasses recruitment, roster management, and training coordination. Additionally, the role provides vital support to the operation of the Citiplace Community Centre.

The Volunteer Engagement Officer works closely with a diverse array of stakeholders. This includes regular volunteers, ad-hoc volunteers engaged in community work, and the general patrons of the Community Centres. 

You will support the City by:

• Administering all aspects of the volunteer program including compliance, roster coordination, recruitment and delivering and/or organising training.
• Maintain up-date-date records and accurate data entry into the volunteer software package to ensure records comply with City and legal requirements.
• Develop initiatives to actively engage the community centre volunteers and foster a supportive environment.
• Create and send correspondence to recruit and engage community centre volunteers, using channels such as advertisements, website updates and general communications.
• Write and update volunteer position descriptions and operational procedures.
• Provide assistance with daily operations at the community centres, including delivering excellent customer service to a diverse patronage and assisting with reception duties as required.

Skills required:

1. Demonstrated proficiency in volunteer management.
2. Excellent written and verbal communication, including the ability to effectively communicate with individuals facing communication challenges, such as those with English as a second language or individuals living with disability.
3. Demonstrated intermediate-level computer skills including proficiency in the Microsoft Office Suite and a capacity to quickly learn new systems.
4. Strong time management skills, with the ability to prioritise tasks and collaborate effectively within a team environment.

Above all, you will live our values of commitment, teamwork, courage, and respect that allow us to come together to lead and support the community.

How to apply

By clicking the ‘apply’ button, you will be directed to the City of Perth’s employment page. You can access the position description and apply online with your current resume and a cover letter addressing the selection criteria.

The application process

Applications for this position are open until the 15th March 2024. If you are interested in this position, we highly recommend you apply as soon as possible.

Applicants may be considered for similar positions within the City of Perth.

We’re continuing to build a gender-equitable team and a culture that’s just as diverse, inclusive and welcoming as the City of Perth Community. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

Canvassing of Elected Members during the recruitment process will disqualify your application.

Please click on the attachment link below to find out more information about the position and the application requirements. 

For further information please contact Tracey Hirst, Community Services Manager, 9461 3384.

Attachments:
- Position Description - Volunteer Engagement Officer.pdf