AddressPosting Date: 30-Sep-2022
Location: Alexandra Road, Singapore, SG
Company: United Overseas Bank Limited
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Job Responsibilities
We are looking for a high-performing Cards Compliance Lead to join the Cards Technology application development team to support the Group's strategy in building a world-class technology organization while embracing a culture of diversity and inclusion. The successful candidate will be responsible for managing the system development, implementation and support of Cards compliance and quarterly releases on the mainframe platform and for building application systems globally and in conjunction with the other Cards application development teams and technology groups. The candidate should be able to conceptualize UOB's cards programs delivery from inception through implementation and deliver solutions in production across the Cards technology stack. He/she needs to ensure alignment with UOB's cards technology standards in the design and execution of Cards delivery.
- Lead application tech analysts and developers to plan technical deliverables to meet Cards compliance and change request requirements within allocated budget and schedule.
- Plan & collaborate across different domain application teams to manage technical and security related dependencies of the solution
- Plan, monitor and manage risks/issues related to technical application delivery and to provide L3 support as needed
- Partner with Program managers, Business analysts and system analysts to collate, understand and finalize functional and technical requirements
- Partner with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
- Have a hands-on approach to ensure that the application teams build the enhancements according to the solution plan
- Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results
- Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
- Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
- Work with vendor to ensure product deliveries are timely and good quality.
- Manage budget coming from different projects.
- Ensure project documentation is done up in accordance to bank standards
- Upkeep of system to ensure compliance of payment associations' mandates
Job Requirements
The ideal candidate will be a dependable and result-oriented technology delivery manager who can comfortably work in a large development organization in a globally-distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. He/she should be passionate about Technology and have a mindset to be technically hands-on if needed. Well-versed in the latest trends, especially around disruptive technology, and proven record in execution. The ability to work and thrive in high pressure environment is essential.
- Bachelor Degree in Computer Science, Engineering or similar domain. Related professional/technical qualification will be advantageous although not mandatory
- More than 12 years' delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility
- More than 5 years' leadership experience in managing IT Cards delivery teams
- Hands-on experience in leading Cards Compliance delivery is mandatory with prior experience in engaging associations like Visa, MasterCard, AMEX, JCB and UPI compliance.
- Strong technical/platform knowledge on Cards domain (e.g. CardLink / Visionplus), mainframe (CICS / Cobol).
- Experience in managing an application development team in implementing large-scale cards projects for banking or financial services
- Strong customer service focus with the ability to communicate with highly technical management teams.
- Proven track record of running a cross functional horizontal team, supporting multiple delivery teams
- A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
- Highly effective communicating with senior technical stakeholders and equally proficient communicating with business stakeholders
- Good problem-solving, analytical, synthesis, system thinking and solutioning skills
- An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels.
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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