Ward Clerk

• Casual opportunities
• Utilise your Administration experience to grow your career across our National Network!

The Role

As a Ward Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital. You will also assist the administration and clinical teams by coordinating the necessary clerical requirements for patients’ admission to discharge.

Responsibilities of this job may include:

• Managing incoming and outgoing calls on the ward
• Provide timely and accurate information to queries by patients, visitors and other staff and departments
• Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients
• Compilation and management of patient admission papers and clinical notes

About You

To succeed in this role, you will be an enthusiastic individual with a passion for customer service. You enjoy being part of a friendly team and are able to converse and be empathetic while managing a busy flow of admissions and discharges.

You will also bring:

• Computer literacy including the Microsoft Office suite of programs
• Administration experience in a medical setting will be highly desired
• Experience with Patient Management Systems, ideally Meditech, is highly desired
• Strong communication and interpersonal skills
• Comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff

The Hospital

Owned and operated by Ramsay Health Care, Australia's largest and most respected private hospital operator, The Avenue is an advanced 152 bed private surgical and medical hospital located in the inner-city suburb of Windsor. The hospital has 11 operating theatres, 3 procedure rooms, a large day surgery centre, a High Dependency Unit, a Dermatology Centre and advanced interventional imaging services (including MRI, CT and Ultrasound).

At The Avenue we have an excellent reputation for a high commitment to customer service, staff satisfaction and quality improvement. Patient health, safety and comfort are a priority, and The Avenue Hospital continually monitors and evaluates its performance to achieve this critical outcome.

We value our staff and provide a wide range of attractive local and national employee benefits.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

How to apply

All applications must be lodged online.

Applications made by recruitment agencies will not be considered.

• Must be vaccinated against Covid-19 a vaccine approved by the Australian Technical Advisory Group on Immunisation
• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

For enquiries, please contact Julia Mikrou, Chief Health Information Manager

E: *******@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com