Warehouse Store Man/Person, Customer Facing

We are a well-established industrial business based in Western Australia that provides products and services to businesses of all sizes across the country. With over 15 years of experience, we have built a strong reputation for excellent customer service and top-notch workmanship. We are in need of a reliable, customer-oriented individual with a friendly demeanor and a can-do attitude. The ideal candidate will have a hands-on approach and a positive outlook on work. We are looking for a full-time all-rounder who can multitask, is full of energy, and is a great team player. 

As part of the sales and customer service team you will:

● Handle receival of goods from suppliers
● Process and dispatch customer orders
● Assist walk-in customers in making purchases
● Monitor stock levels and re-order as stock as needed
● Establish and maintain positive relationships with customers, addressing their needs and concerns in a professional manner
● Perform basic assembly of machinery

Experience and Skills (Essential):

● Quick thinking and excellent problem-solving skills
● Showing initiative and has a forward-thinking mindset
● Preferably has pneumatic (air) experience and technical aptitude
● Thrives in a fast-paced work environment and enjoys being challenged
● Self-reliant and able to work independently while also being a team player
● Organised and well-presented, both personally and in their work environment
● Ability to prioritise workload effectively
● Excellent communication skills
● Proficient in computer skills with excellent data entry and record keeping
● Understanding of the importance of customer service and follow-up
● Customer sales
● Driver’s Licence
 

Experience and Skills (preferred):

● Forklift Licence (preferred)
● Mechanical or Air compressor knowledge (desirable)
 

Benefits

● You will have a fixed work schedule from Monday to Friday, from 8:00 am to 4:30 pm with a great work life balance.
● You will work with a small team that values cooperation and camaraderie.
● The company is an essential services business with future expansion plans, providing potential opportunities for career advancement.
● Work shirts will be provided to maintain a professional and consistent appearance.
● You will receive ongoing training and support to enhance your skills and develop your career.

Residency Requirements:

Australian Citizens and Permanent Residents only (inc. New Zealand Citizens). 

Please apply by responding directly to this ad or by emailing your resume and the answers to the following questions to ********@airtoolswa.com.au

1. What relevant skills or experience do you have that make you a good fit for this role? 
2. How do you prioritise competing demands in a fast-paced work environment?
3. Tell us about a time when you went above and beyond to provide excellent customer service?