Warehouse Supervisor/Customer Service Representative
About us
Position: Vic Warehouse Supervisor/Customer Service Rep.
Location: Mulgrave, Victoria
We are seeking a highly skilled, versatile and motivated Warehouse Supervisor/Customer Service representative to join our dynamic team at our Melbourne DC.
The successful applicant will be responsible for the management of our Melbourne warehouse that includes stock control, customer engagement and deliveries in an accurate, efficient, and effective manner.
Key Responsibilities:
- Develop and implement strategies to optimise warehouse operations and ensure smooth functioning of the battery warehouse.
- Coordinate a team of sales staff to ensure timely receipt, storage, and dispatch of products.
- Maintain accurate inventory records and conduct regular stock checks to prevent discrepancies.
- Coordinate with suppliers and logistics partners to ensure timely delivery of products.
- Implement health and safety protocols to create a safe working environment for all warehouse personnel.
- Analyse warehouse processes and identify areas for improvement to enhance efficiency and productivity.
- Collaborate with other departments to meet customer demands and ensure customer satisfaction.
Requirements:
- Proven experience in warehouse management and logistics.
- Customer service experience.
- Strong leadership skills with the ability to motivate and manage a team effectively with strong communication and interpersonal skills.
- Excellent organisational and time management skills.
- Knowledge of inventory management systems and warehouse operations.
- Understanding of health and safety regulations in a warehouse setting by maintaining a safe warehouse in accordance with current WHS policies and procedures.
- Implement and execute effective procedures for safe stock management and quality control.
This is a rare and exciting opportunity for a dedicated professional to join a progressive company and make a significant impact in the battery industry. If you are passionate about warehouse management and customer service, and have the skills and experience required for this role, we invite you to apply by submitting your resume and cover letter. Join us at SPB and be part of a team that is committed to excellence and innovation in the battery industry. SPB is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Make your mark and advance your career as our Victorian Warehouse Supervisor/Customer Service Representative. Apply now!