Warranty & Costing Clerk

For every person who wants to make a real difference to society, the transportation business is where you want to be now and into the future. Sustainable and efficient transportation connects our communities and allows us to prosper. Volvo’s trucks and buses, construction equipment, power solutions for marine and industrial applications and supply chain solutions, are essential to modern life. We don't do just trucks: We are driving progress to meet the growing demands of our world. 

What you will do 

At Volvo Commercial Vehicles (VCV) Gold Coast,  you will contribute to the transformation of our company, the transport industry and society at large. You will:  

• Handle customer service-related queries   
• Manage customer invoicing, purchase orders and warranty claim preparation  
• Ensure receipting and system data input of all workshop invoices is correct and up to date 
• Offer occasional support on front counter as a CSR, including answering calls, making bookings, creating job cards. 
• Managing warranty parts inventory for claims, creating and managing vehicle service schedules for contract vehicles, working closely with workshop supervisors for job quality/times/warranty items etc. 
• Provide general administration support for the Invoicing/Administration Supervisor. 

Your future team 

You will be working as part of the team at our dealership in Carrara, supporting our maintenance workshop and valued customers. We’re a close knit team and we are looking for someone who takes iniative, builds relationships easily and can join us on our growth journey. You’ll be working Monday-Friday with hours approximately 7am-3pm, however there may be minimal overtime required, especially at end of month. 

Who are you?  

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:  

• A head for numbers, you are very comfortable in excel and can pick up new computers programs easily. 
• Excellent communication skills 
• A customer service attitude 
• An eye for detail and great time management skills 
• Prior experience within the automotive industry/workshop environment would be highly regarded. 

What’s in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:    

• We care about our people, we are committed to making your workplace safe and facilitate a healthier lifestyle for our employees through flexible working arrangements and work life balance. 
• Access for you and your family to free, anonymous mental health support through our EAP, Sonder 
• Countless opportunities to develop and build your career and work globally or cross-functionally.  
• Opportunity to purchase an extra week of annual leave 
• Generous parental leave policy including superannuation 

Ready for the next move? 

Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today!  

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success. www.volvogroup.com/career