Warranty Scheduler

Looking for a career change with an opportunity to advance to management.

Take advantage of this role to develop your skill sets and explore your full potential.

This is a fast paced , customer engaged role in a  full-time permanent position.

The Scheduling Administrator is the vital link in managing the customer experience from

inception to completion.

Responsibilities and functions

• Contract management from initial order through to completion.
• Technical checks on contracts and processing of relevant applications.
• Installation Scheduling with installers and Solar harness clients.
• Receive and distribute documentation relating to installations.
• Liaising and managing relationships with manufacturers, installers & customers
• Analysis and continual improvement of current workflows, processes, procedures, systems, and structures
•  

Key Personal attributes

• Empathy and professionalism (when dealing with our customers)
• Charm and persuasion- you will need to be able to get your way.
• The ability to multitask
• Effective problem solving
• Excellent organisation skills and the ability to prioritise.
• Tech Savvy and commercially astute
• Someone reliable who takes ownership

Preferred experience:

• Experience in customer service or in an operations environment.
• High level of attention to detail.
• Strong administrative and skills
• Intermediate use of MS Word, Excel, PowerPoint, SharePoint
• Exceptional customer service attributes, particularly the ability to communicate in a
• concise, polished and professional manner

Mon to Friday 9-5 , no weekends.

Flexible hours available

$50k-$80k OTE

Salary is negotiable based on relevant experience and expertise.

Send your resume to *******@solarharness.com.au

• Flexible hours available
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 10 April 2024
• Expected salary: $50,000 - $80,000 per year