Women's Centre Case Manager

About Us

The City’s Community Development Directorate provides a broad range of facilities, services, projects, and events that directly impact the daily lives of our 224,000 residents and visitors.

The Directorate works to develop safe and vibrant places and deliver services and facilities to support a community that is healthy, welcoming and thriving.

About the Position

Our Women’s Centre team assists in the provision of safe accommodation and support for women and children who are or have experienced family and domestic violence.  The Centre provides services within the community to enhance education and to facilitate and expand healthy relationships.

Our Women’s Centre team are currently seeking a passionate Case Manager who is highly motivated and naturally customer focused individuals with strong interpersonal skills. The position needs someone who has genuine interest in providing support to our community. If you think you’ve got what it takes to be a part of our supportive team and share our passion in supporting our community then we want to hear from you.

We have two full-time positions available in our team:

A maximum-term contract until June 2024, with likelihood of extension beyond this date.

A maximum-term contract until June 2025.

Key Responsibilities

The duties of the Women’s Centre Case Manager will include but are not limited to:

• Developing case management plans which are trauma informed and person centred that address the practical and emotional needs of our customers.
• Conducting the intake and induction process with new customers to ensure immediate risks are met, relevant documentation is completed (including Common Risk Assessment and Risk Management Framework) and customers are aware of their rights and responsibilities.
• Conducting safety audits for outreach customers, which include recommendations for security upgrades and/or other safety measures that would enhance the customers personal safety.
• Working in consultation with all customers to provide a range of information and support options to enable customers to make informed choices to enhance their safety and wellbeing, prevent homelessness, and increase self-determination and empowerment.
• Maintaining concise, accurate records of case management in accordance with relevant management practices and procedures.
• Participating in and facilitate community development and networking activities such as workshops, presentations, and education.

About You

The following qualifications and experience are highly desired, but if you don’t tick all the boxes, you could still be a perfect fit for this role. Please apply, all applications will be considered.

• A relevant tertiary qualification or demonstrated competency in a similar position.
• Substantial experience working in a community services environment, preferably dealing with issues affecting women and children in crisis.
• Demonstrated ability to work within a case management model to achieve positive client outcomes and can demonstrate agile decision making.
• Knowledge of domestic and family violence issues affecting both women and children including those from culturally and linguistically diverse and Indigenous backgrounds
• Demonstrated ability to work effectively in culturally diverse environments and form positive working relationships with individuals from diverse cultural backgrounds.

For further information, please refer to the position description. 

What We Offer

The City offers some great benefits including flexibility to ensure a work-life balance. You will also enjoy a range of other benefits including:

• Free parking and easy public transport access.
• Superannuation employer matching of up to 6%.
• Professional development opportunities, including training, memberships, and study assistance.
• Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 4 weeks’ annual leave per year.
• 50% discount on gym memberships at our Stirling leisure centres – only applicable for perm/fixed-term employees.
• Up to 10 weeks paid parental leave.
• Employee health and wellness program and initiatives including yearly flu vaccinations.
• Access to our Employee Assistance Program (EAP) for you and your family.
• Generous study assistance.
• Active social club.
• Employee recognition program.
• Novated Leasing (where applicable).

This temporary full-time position is a Level 7 Inside Workforce Agreement position which attracts a salary from $93,235.12 - $98,143.25 gross per annum plus superannuation.

To be eligible to work for us, you need to provide, or have ability to obtain a:

• A copy of Australian driving licence.
• National Police Clearance (valid within the last 3 months).
• Pre-Employment Medical and DAS clearance.
• The right to work in Australia.

More about the City

The City of Stirling is a diverse and thriving local government in Western Australia, with over 223,000 residents, spanning 30 suburbs, the City is a cosmopolitan, multicultural and economic hub.

With over 1,400 employees, the City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.

We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths, sexualities, gender identity and cultural backgrounds.

How to Apply

If you’re interested in this position, we want to hear from you so click ‘Apply’ now. Please attach a copy of your resume and a cover letter outlining your suitability for the role, using the ‘About You’ section as a guide. If you have any questions about the position, please contact Angela Collins | 08 9205 7***.

Applications close 6pm on 29 April 2024, however please be aware that we may commence interviewing of candidates prior to the closing date. We encourage you to apply now.