Workplace Experience Manager

The Company

Cover Genius is a Series D insurtech that protects the global customers of the world's largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We're also available at Amazon, Flipkart, eBay, Wayfair and SE Asia's largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.

Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular "CG Gives" which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are

Bold, Authentic, Purposeful and Inspired

Our People are not

Perfect, Traditional, Complacent or Cautious

As a Workplace Experience Manager on our People Team, you will help our team members - our Geniuses - to connect to our mission, culture, and business globally. You will be our Cover Genius Culture Champion for our in-office, remote, and hybrid employee experiences for our Sydney office and APAC region, and collaborate with other employee Experience Managers globally.

To drive success in this role, you will partner with cross-functional stakeholders to develop and execute employee recognition, well-being, and employee experience programs and events. Programs include but aren't limited to: Anniversary & recognition programs, annual and monthly holiday programming, pulse surveys, and CG Gives. You will lead the in-person site experience by balancing a customer-centric focus with operational excellence.

As the Workplace Experience Manager in Sydney, you will constantly be seeking new solutions that meet our Geniuses needs and give them the opportunity to do their best work. You will be in regular collaboration with our c-suite, office site leadership, facilities manager, and remote APAC employees to find creative ways to connect our employees.

What will your day look like? You will...

• Own a high-impact new hire experience for Sydney and remote APAC employees including facilitating new hire orientation and onboarding sessions
• Design and oversee the strategy for both in-person and virtual employee events - social, business, and volunteering focused
• Identify process improvements for the operations of our regional events & programs, and our daily site operations including food & drinks, shipping, office supplies and upkeep
• Develop strong partnerships with our Facilities, IT, People Operations, and Internal Comms teams to provide a seamless employee experience throughout the employee lifecycle
• Prepare and maintain budgets on a regular basis, manage purchase orders and vendor relationships to ensure the company is getting the best value
• Listen and leverage data to understand what our Geniuses really want to create programming grounded in the voice of the employee. Participate in crafting policies that shape our company culture
• Provide support and project management expertise in implementing strategies supporting, Talent Management, Training, Learning, & Development, and Culture efforts
• Partnering with our HR team to survey our employees, review data and results, and drive any changes/initiatives to drive employee engagement
• Support People Partners with employee relations and act as the point of contact for operational HR issues and support throughout the employee lifecycle
• Provide an amazing service-oriented, in person and remote APAC experience and represent our People Team with any HR related questions, concerns.

What you will bring;

• Strong project management, event coordination & planning, problem solving, & budget management skills
• Organisational development and culture change capabilities
• Ability to interface and interact with employees at all levels, especially executives
• Experience initiating and leading projects in one or more of the following areas; employee experience, HR management, employee engagement, company cultural initiatives, event planning and event operations, executive assistant, facilities management, office management
• 5+ years of owning the people experience in a workplace, ideally in a high-growth, remote/hybrid environment
• Bachelor's degree in a relevant field, a postgraduate degree and/or record of academic achievement is also desirable
• Ability and eagerness to attend the office daily in the initial stages of joining

Cover Genius not only cares about being the best in our industry, we care about our team. We're a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?

• Flexible Work Environment - we are outcome focussed and understand that for our people to perform at their best flexibility is critical.
• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.
• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.
• Social Initiatives - pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

• Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.