Workplace Services Concierge - Switchboard

Shaping the future of real estate for a better world.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
As part of the Concierge Services team based in Canberra you will oversee the switchboard and manage client requests, answering all incoming calls for the client portfolio and ensuring that requests are dealt with appropriately.
You will join a close-knit and passionate team and you will learn and grow your expertise in all areas of property and facilities management.
Snapshot of the role:

• Answering and transferring externals calls to appropriate Departments
• Transferring internal calls
• Placing international phone calls for Services Australia Employees to clients overseas
• Updating Services Australia Employees contact details on switchboard
• Scheduling Teleconference calls for Services Australia staff
• Contribute to maintaining a safe and effective working environment
• Effective participation in a small team environment.

Sound like the job you are looking for? Before you apply it’s also worth knowing what we are looking for:
You will have outstanding customer service skills, and are looking to further galvanize your experience in Property. You will have excellent verbal & written communication skills as well as the confidence to liaise frequently with stakeholders at all levels. You will be comfortable working in a lively team environment and be able to work under pressure.
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today, quoting job reference number REQ336218.
Location:
On-site –Canberra, ACT
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
About JLL –
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
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