Address
Form of workWe have a current opportunity for a WTS Specialist on a contract basis. For further information about this position please apply or contact 0406 453 ***
This position will work on our clients Lifestyle Roster, working a pattern of days and nights, with a block of days off at
the end of each swing. Employees on this roster enjoy two full weekends off out of four and will align to the
following shift rotation: 2D2N5X, 2D3N4X, 3D2N5X. Shifts are 12.5 hours including handover.
About The Role
* Proactive monitoring & event management to maintain critical Technology availability.
* Rapidly provide break-fix solutions to restore production system availability following outages.
* Safe execution of planned work.
* Engage with site operation stakeholders during events, incidents, and changes.
* Work collaboratively in a Network Operations Centre (NOC) environment.
About you
* Self-motivated and effective communicator with Technology, operational or maintenance
experience.
* Strong communication skills and the ability to work with a range of cross functional stakeholders.
* Strong analytical problem-solving skills.
* Infrastructure/network management experience in IT or process control in a large and remote environment.
* Previous mining/resources remote site process control experience preferred.
* Previous experience working in an IT Operations Centre is highly preferred.
* Familiarity of ServiceNow (or familiarity with ITSM systems) and SAP.
* Telecom or mining experience with Nokia LTE RAN and Microwave equipment.
* Proven track record in delivery of support services.
* Knowledge, use and configuration of Asset Health Monitoring Tools.
* Trade/Tertiary qualification in Radio Telecommunications, Information Technology and or equivalent IT/OT experience such as site IS technician/supervisor.
* CCNA Certification (or currently studying)
* ITIL Certification preferred but not essential.
* Experience working with or troubleshooting operational technologies, including any of the below:
➢ Microwave PTP and PtMP backhaul (e.g. Cambium, Alcatel Lucent)
➢ Industrial Wireless networks (e.g. Cisco, Rajant's BreadCrumb, TropOs)
➢ Routing and Switching (e.g. Cisco, Alcatael Lucent, Juniper)
