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SalaryWe have a current opportunity for a WTS Specialist on a contract basis. For further information about this position please apply or contact 0406 453 108
This position will work on our clients Lifestyle Roster, working a pattern of days and nights, with a block of days off at
the end of each swing. Employees on this roster enjoy two full weekends off out of four and will align to the
following shift rotation: 2D2N5X, 2D3N4X, 3D2N5X. Shifts are 12.5 hours including handover.
About The Role
- Proactive monitoring & event management to maintain critical Technology availability.
- Rapidly provide break-fix solutions to restore production system availability following outages.
- Safe execution of planned work.
- Engage with site operation stakeholders during events, incidents, and changes.
- Work collaboratively in a Network Operations Centre (NOC) environment.
- Self-motivated and effective communicator with Technology, operational or maintenance
- Strong communication skills and the ability to work with a range of cross functional stakeholders.
- Strong analytical problem-solving skills.
- Infrastructure/network management experience in IT or process control in a large and remote environment.
- Previous mining/resources remote site process control experience preferred.
- Previous experience working in an IT Operations Centre is highly preferred.
- Familiarity of ServiceNow (or familiarity with ITSM systems) and SAP.
- Telecom or mining experience with Nokia LTE RAN and Microwave equipment.
- Proven track record in delivery of support services.
- Knowledge, use and configuration of Asset Health Monitoring Tools.
- Trade/Tertiary qualification in Radio Telecommunications, Information Technology and or equivalent IT/OT experience such as site IS technician/supervisor.
- CCNA Certification (or currently studying)
- ITIL Certification preferred but not essential.
- Experience working with or troubleshooting operational technologies, including any of the below:
➢ Industrial Wireless networks (e.g. Cisco, Rajant's BreadCrumb, TropOs)
➢ Routing and Switching (e.g. Cisco, Alcatael Lucent, Juniper)
