AddressThe key purpose of the role will be to work as a manager and leader in customer service, operational excellence, and marketing presence throughout the X-Golf Clyde North location.
The Operations Manager will be responsible for rostering, staff coordination and performance, simulator maintenance, customer service, competition and event procedures, store performance, improvement planning and local area marketing activities in conjunction with the head office team.
X-Golf Clyde North are looking for a technically savvy andmodern focused X-Golf Operations Manager keen to developa sharp, disciplined, and exciting culture while developing a career in an expanding company.
Tasks & responsibilities
• The Operations Manager will be responsible for rostering & payroll, staff coordination and performance, simulator maintenance, customer service, competition and event procedures, store performance, improvement planning and local area marketing activities, in conjunction with the head office team.
Qualifications & experience
• 2+ years experience in venue management, events, hospitality, booking systems & promotion campaigns. People management, customer service, sales and promotion of new products, experience with Microsoft suite products, proficient in use of Social Media Platforms, MailChimp, POS management.
• Qualifications: Tertiary education in Business Management, Community Development, Events & Hospitality desirable. Relevant Certificates for Responsible Management of Alcohol, First Aid & WHS.
• Approved managers / supervisors card or willing to obtain.
Summary of role requirements:
- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 17 June 2024
- Expected salary: $70,000 - $85,000 per year
