AddressCMC Markets are hiring! We are currently recruiting for a 3rd TierApplication & DevOps Team Manager to join our IT Production team on a permanent basis . Please note that this role is only open to Sydney based candidates with full working rights (Citizen/Permanent Resident).
CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we’ve expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we’re still growing.
Role
Reporting to the Head of IT Production, APAC, we are looking for a hands-on leader to join us as a 3rd TierApplication & DevOps Team Manager. In this role, you will lead a team dedicated to delivering 3rd Tier application support and DevOps services, with a strong emphasis on project delivery while also supporting BAU.
Your responsibilities will include overseeing 3rd Tier Application support, project management, and ITIL practices such as problem and change management within the APAC region. You will also play a key role in enhancing our release management processes and application performance monitoring capabilities, collaborating closely with IT Development and Operations teams to identify requirements and implement effective solutions.
In addition to your leadership role, you'll automate and streamline our software delivery processes, ensuring rapid and reliable deployment of code changes while maintaining system stability, performance, and security. This dual role offers a unique opportunity to lead a team while actively contributing to the efficiency and effectiveness of our systems and practices. If you're passionate about innovation and enjoy solving complex challenges, we'd love to hear from you!
Please note that we operate onsite working and would require you to come into our Barangaroo office 5 days per week.
Responsibilities
- Day to day management of the local 3rd Tier Application and DevOps team, providing guidance, support and technical escalation when needed.
- Foster a collaborative and high-performing team environment, encouraging professional growth and development among team members.
- Take ownership of live service issues, driving their resolution to minimise recurring technical problems and enhance system stability.
- Implement and refine automation, leveraging version-controlled configurations and orchestration tools.
- Provide support and guidance to internal squads in utilising DevOps patterns effectively.
- Develop and maintain a roadmap for continuous improvement of support, observability and DevOps processes.
- Prioritise initiatives and features, leveraging agile methodologies like sprint planning and delivery to meet business objectives.
- Follow and enforce the Change Management process to successfully implement changes while minimising disruptions to live services.
Key Skills And Experience:
- 2 years’ experience of line management in a similar role.
- Experience in supporting Microsoft .NET applications on Windows Server
- Proficiency with CI/CD toolsets and automation, preferably Terraform, Octopus Deploy, and GitHub.
- Skilled in scripting with PowerShell, Bash, Golang, or Python.
- Prior experience in championing change and continuous improvement.
- Knowledge of automation tools and methodologies.
- Proactive attitude towards learning and adapting to new technologies and industry best practices.
- Experience in working within an ITIL framework.
- Excellent oral, written and presentation skills.
Desirable:
- Familiarity with advanced deployment strategies, such as blue/green and canary deployments.
- Proficiency in implementing and managing monitoring/observability tools, preferably AppDynamics, Splunk, and Grafana.
- Experience in developing and maintaining internal self-service DevOps offerings
- Proficiency in C# .NET Framework and Typescript.
- Experience working with AWS.
- Experience with HashiCorp Consul.
- Information Technology degree or equivalent.
Benefits
- Competitive salary + bonus.
- Charity give-back days.
- 1 extra annual day of leave for your birthday.
- CMC Benefits hub, Social Club, Women@CMC, LinkedIn Learning, Novated Leasing + more.
- Generous L&D program so you can continue to build new skills to grow your professional career.
CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work. We don’t just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone
