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Contact Centre Agent jobs in Richmond, VIC

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CONTACT CENTRE DIALLER MANAGER (GENESYS)

Ownership of Genesys Dialer function and associated reporting. Real-time management of workforce availability and productivity. Contribution to customer treatment and channel strategy. Providing data-driven insights on performance...

CompanyDfp Recruitment
AddressMelbourne, VIC
CategoryAdministrative
Date Posted just now See detail

Contact Centre Dialler Manager (Genesys) New

Dfp Recruitment

Melbourne, VIC

Ownership of Genesys Dialer function and associated reporting. Real-time management of workforce availability and productivity. Contribution to customer treatment and channel strategy. Providing data-driven insights on performance...

just now seen See more...

Contact Centre Agent

Pt Msi

Melbourne, VIC

Responding to a high volume of inbound online bookings, enquiries and feedback using a number of communication forums (e.g. phone, email, and digital channels) in a timely, professional and efficient manner,. Attending to inbound...

a month ago seen See more...

Contact Centre Agent

Msi Australia

Melbourne, VIC

Responding to a high volume of inbound online bookings, enquiries and feedback using a number of communication forums (e.g. phone, email, and digital channels) in a timely, professional and efficient manner,. Attending to inbound...

a month ago seen See more...

Contact Centre Sales Coach New

Sharp And Carter

Melbourne, VIC

Provide expertise and support to the training facilitator during the onboarding process for new comparison experts. Identify knowledge gaps, develop solutions, and collaborate with team leaders to align training needs. Maintain ac...

14 hours ago seen See more...

Home Services Coordinator (Call Centre Agent) New

Jb Hi-Fi

Southbank, VIC

We have a supportive, transparent and inclusive team. JB Hi-Fi and The Good Guys are multi-award winning, iconic retail brands with a rich history in the Australian retail market. We support vulnerable members of our community b...

18 hours ago seen See more...

Call Centre Agent

Citrus Group

Melbourne, VIC

Provide excellent customer service. Work collaboratively with stores where required to assist customers needs. Utilise available resources to provide assistance and advice to customers based on customer experience model. Provide c...

2 days ago seen See more...

Contact Centre Specialist (Part-Time)

Gsb

Melbourne, VIC

Contact Centre Specialist Great Southern Bank has a passionate and genuine desire to make adifference by helping our customers enrich their lives and achieve thegreat Australian dream. A little bit about us CUA has entered an ambi...

2 days ago seen See more...

Contact Centre Consultant - Melbourne

Stockland

Melbourne, VIC

Experience in a customer centric role (Contact Centre based would be beneficial but not essential). Strong communication skills, both written and verbal. High empathy and emotional intelligence. Ability to quickly engage and build...

2 days ago seen See more...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

2 days ago seen See more...

Contact Centre Team Leader

Bank Australia

Collingwood, VIC

We have big plans to become Australias most trusted bank and a leading purpose-driven business. As a certified B Corp, were part of a global business community who meet the highest social and environmental standards, putting pur...

2 days ago seen See more...

Customer Contact Agent

Live Nation Entertainment

Melbourne, VIC

Permanent

Outlet Help Desk. Customer Care. Accessible Sales. Answer calls across Customer Service / Outlet Services / Sales as required. Respond to customer enquiries via electronic communication. Assist outlets with general and technical i...

2 weeks ago seen See more...

Customer Contact Agent - Full Time

Ticketmaster

Collingwood, VIC

Outlet Help Desk. Customer Care. Accessible Sales. Answer calls across Customer Service / Outlet Services / Sales as required. Respond to customer enquiries via electronic communication. Assist outlets with general and technical i...

2 weeks ago seen See more...

Contact Centre Team Leader

Atlamgroup

Collingwood, VIC

Posted: 27/03/2024 Closing Date: 26/04/2024 Job Type: Permanent - Full Time Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for go...

3 weeks ago seen See more...

Customer Relations & Contact Centre Manager

Punthill Apartment Hotels

Melbourne, VIC

A modern &completely open plan office with smart casual dress code. A small team of about 35 peopleacross Customer Relations and Sales, Revenue, Marketing, People & Culture, Property & Leasing and Finance. Walking distanceto pu...

3 weeks ago seen See more...

Customer Contact Agent

Live Nation

Melbourne, VIC

Outlet Help Desk. Customer Care. Accessible Sales. Answer calls across Customer Service / Outlet Services / Sales as required. Respond to customer enquiries via electronic communication. Assist outlets with general and technical i...

3 weeks ago seen See more...

Contact Centre Training Lead

Australiansuper

Melbourne, VIC

Permanent

Conceptualise and establish a learning and development framework for all Contact Centre training, that supports a consistent training experience with holistic oversight, review, and management. The design and creation of content f...

3 weeks ago seen See more...

Contact Centre Manager

Probe

Melbourne, VIC

Contract

With clients spanning across the Pacific, Asia and North America, were no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our e...

3 weeks ago seen See more...

Contact Centre Platform and System Specialist

Gsb

Melbourne, VIC

Proactive, organised, efficient, a fast-learner and results-driven Able to work with minimal supervision, take initiative and make the most of existing resources to provide solutions A little bit about us... For over 75 years,...

4 weeks ago seen See more...

Contact Centre Platform and System Specialist

Great Southern Bank

Melbourne, VIC

Your experience Proven experience with supporting and maintaining Contact Centre systems and platforms (CX1, Workforce Management, Studio or similar) Experience with tools such as Microsoft Office 365, Power Apps and SharePoint....

4 weeks ago seen See more...

Contact Centre Manager

Probe Cx

Melbourne, VIC

12 month fixed term contract with view to extend. Melbourne CBD location. You will be required to complete a National Police Clearance. Drive operational effectiveness across the Contact Centre by implementing best practice init...

4 weeks ago seen See more...

Contact Centre Manager

Atlamgroup

Melbourne, VIC

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. With clients spanning across the Pacific, Asia and North America, were no stranger to thinking big and working with innovative min...

a month ago seen See more...

Customer Service Representative - Contact Centre - Melbourne

Nab

Melbourne, VIC

Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. Make a real difference for our customers and communities. When you're ready for a bigger challenge, you'll get the tools and support to s...

a month ago seen See more...

Customer Service Representative - Contact Centre - Melbourne

Nab

Melbourne, VIC

Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. Make a real difference for our customers and communities. When you're ready for a bigger challenge, you'll get the tools and support to s...

a month ago seen See more...

Customer Service Representative - Contact Centre - Melbourne

Nab

Melbourne, VIC

Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. Make a real difference for our customers and communities. When you're ready for a bigger challenge, you'll get the tools and support to s...

a month ago seen See more...

Contact Centre Consultant

Atlamgroup

Collingwood, VIC

Posted: 18/03/2024 Closing Date: 15/04/2024 Job Type: Casual Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Were growi...

a month ago seen See more...

Guest Services Call Centre Agent

Crown Resorts

Southbank, VIC

Being part of alarge, fast paced,Call Centre environment. Processing a high volume of guest enquiries via phone and email. Being able to respond to a vast array of Crown related enquiries. Experience in a Call Centre environmen...

a month ago seen See more...

Contact Centre Specialist

Hays

Melbourne, VIC

By priding themselves on their relationships with customers, this organisation actively challenges the status-quo set by the four major banks. As they are one of the fastest growing banks in the country, with offices now in every...

a month ago seen See more...

Contact Centre Consultant

Genesis

Melbourne, VIC

Hybrid options available.No experience required, all training provided.About youA can-do attitudeShows attention to detailGreat telephone mannerTeam playerFast learnerGood computer skillsPositive, friendly, helpful and energeticRe...

a month ago seen See more...

Call Centre Agent

Citrus Group

Brighton, VIC

Provide excellent customer service. Work collaboratively with stores where required to assist customers needs. Utilise available resources to provide assistance and advice to customers based on customer experience model. Provide c...

3 days ago seen See more...

Guest Services Call Centre Agent

Crown Hotels

Southbank, VIC

Permanent

Being part of a large, fast paced, Call Centre environment. Processing a high volume of guest enquiries via phone and email. Being able to respond to a vast array of Crown related enquiries. Experience in a Call Centre environment...

a month ago seen See more...

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What should I search to find Contact Centre Agent jobs in Richmond, VIC?

People who searched for Contact Centre Agent jobs in Richmond, VIC also searched for Customer Service Agent, Contact Centre Manager, Guest Service Agent, Contact Center Manager, Reservation Agent, Sale Agent, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

What companies are hiring for Contact Centre Agent jobs in Victoria?

The top companies hiring now for Contact Centre Agent jobs are PT MSI,

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