Contact Centre Team Leader jobs in Western Australia
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CONTACT CENTRE TEAM LEADER
Coordinate and manage the resolution of escalated customer enquiries or complaints. Initiate procedural reviews & implement changes that improve the customer experience. Maintain a safe working environment. Assist in the schedulin...
| Company | Western Power Wa |
|---|---|
| Address | Perth, WA |
| Category | Administrative |
| Date Posted | 4 days ago See detail |
Contact Centre Team Leader
Western Power Wa
Perth, WA
Coordinate and manage the resolution of escalated customer enquiries or complaints. Initiate procedural reviews & implement changes that improve the customer experience. Maintain a safe working environment. Assist in the schedulin...
4 days ago seen See more...
- View all - jobs in Perth, WA
Team Leader Contact Centre
Wa Health Support Services
Perth, WA
Leading a team of Customer Experience Consultants in the HSS customer Contact Centre in the delivery of tier one services that meet legislative and statutory requirements and is delivered within service level agreements and meets...
2 weeks ago seen See more...
- View all Wa Health Support Services jobs - jobs in Perth, WA
Community Centre Team Leader
Ngare Employment Solutions
Cottesloe, WA
Full time position, working in Cottesloe. Be part of an amazing team that support each other. Assist in delivering aged care group activities to the community. Experience in community program delivery. Group facilitation. Creative...
2 days ago seen See more...
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APS6 National Contact Centre Quality Team Leader
National Disability Insurance Agency
Midland, WA
$93,196 - $103,035 a year
Managing a team of assessors ensuring targets and expectations from stakeholders are met. Analysing NCC performance, recommending process and procedural changes. Supporting teams delivering services in the NCC. Contributing insigh...
a month ago seen See more...
Call Centre Team Leader
Pentanet
Perth, WA
Supervising and coordinating the team's interactions with customers through various mediums, including telephone, live chat, and support tickets. Optimising the customer journey and customer contact experience through dynamic sche...
3 weeks ago seen See more...
- View all Pentanet jobs - jobs in Perth, WA
Scheduled Shift Team Manager (Contact Centre)
Racwa
Joondalup, WA
Address escalated member concerns promptly and effectively to ensure a positive resolution. Working alongside a small team of Shift Team Leaders to make commercial decisions on behalf of business and acting as the point of contact...
3 weeks ago seen See more...
- View all Racwa jobs - jobs in Joondalup, WA
Scheduled Shift Team Manager (Contact Centre)
Racwa
Joondalup, WA
Working hours: Enjoy the variety with rotational shifts from 6am - 2pm & 3pm - 11 pm, and alternating weekends for that perfect work-life balance.What will you be doing: Address escalated member concerns promptly and effectively t...
3 weeks ago seen See more...
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Customer Service / Call Centre Team Leader Positions
Atlamgroup
Malaga, WA
Customer Service Representative/Team LeadersJoin this leading Visual Communications business, renowned on a global scale!Word class training and ongoing support provided to set you up for successSupportive and friendly teamWOW Rec...
2 months ago seen See more...
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Customer Service / Call Centre Team Leader Positions
Wow Recruitment
Malaga, WA
Join this leading Visual Communications business, renowned on a global scale!. Word class training and ongoing support provided to set you up for success. Supportive and friendly team. Respond to high-volume inbound calls and reso...
2 months ago seen See more...
- View all Wow Recruitment jobs - jobs in Malaga, WA
Customer Service / Call Centre + Team Leader Positions
Wow Recruitment
Malaga, WA
Join this leading Visual Communications business, renowned on a global scale!. Word class training and ongoing support provided to set you up for success. Supportive and friendly team. Respond to high-volume inbound calls and reso...
2 months ago seen See more...
- View all Wow Recruitment jobs - jobs in Malaga, WA
Scheduled Shift Team Manager (Contact Centre)
Rac
Joondalup, WA
Permanent
A seasoned leader in the dynamic realm of a fast-paced contact center. Possessing the magic touch of leadership, igniting motivation, and fostering growth among team members. Experience in working to & achieving KPIs / targets. C...
4 weeks ago seen See more...
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Team Leader HUGS Service Centre
Atlamgroup
Bunbury, WA
Posted: 11/04/2024 Closing Date: 24/04/2024 Job Type: Contract - Full Time Location: Bunbury Job Category: Services Join a values-driven organisation with great team culture Make a meaningful impact in the community welfare sector...
a month ago seen See more...
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