Address
Form of workCustomer Service Representative/Team Leaders
- Join this leading Visual Communications business, renowned on a global scale!
- Word class training and ongoing support provided to set you up for success
- Supportive and friendly team
What you will do:
- Respond to high-volume inbound calls and resolve customer enquiries.
- Liaise with warehouse, freight carriers, and express couriers.
- Assist with customer queries regarding deliveries and logistics.
- Act as positive brand ambassador and provide exceptional Customer Service.
- Professionally resolve customer complaints where necessary
As a Team Lead you will
- Receive full training
- Have a strong Product Knowledge
- Motivate your team and help support achieving KPIs
- Provide feedback to the team and Senior Managers
What you will bring:
- 1-2 years’ experience in a phone-based Customer Service role.
- SAP is preferred but not essential
- Fantastic communication skills, both verbal and written.
- Proactive approach to tasks and able to manage high-volume inbound calls.
- Confident using Microsoft Office Suite.
- Enjoy speaking with customers on the phone and solving problems.
What’s in it for you?
- Join a global organisation that invests in your future and well-being!
- Fantastic office in Malaga, Perth with primarily phone based but some face to face customer interaction
- World-class training and ongoing support to set you up for success.
- Annual salary reviews to support your professional growth.
- Sociable, like-minded team culture where achievements are celebrated.
APPLY NOW
If you’re a Customer Service Representative or Team Lead looking for your next step - contact Caitlin@wowrecruitment.com.au
