Customer Experience Analyst jobs in Sydney, NSW
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PRODUCT MANAGER, CUSTOMER SELF-SERVICE EXPERIENCE
Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...
| Company | Commonwealth Bank Of Australia |
|---|---|
| Address | Sydney, NSW |
| Category | Customer Service |
| Salary | Permanent |
| Date Posted | 3 weeks ago See detail |
Product Manager, Customer Self-Service Experience
Commonwealth Bank Of Australia
Sydney, NSW
Permanent
Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...
3 weeks ago seen See more...
Customer Experience Manager
Ebos Group
Sydney, NSW
Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....
4 weeks ago seen See more...
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Workplace Experience Analyst/Facility Coordinator
Globant Commerce Studio
Sydney, NSW
Contract
Maintains the Physical Office Environment: Performs minor repairs (electrical, plumbing, painting), monitors HVAC systems, manages office supplies inventory, and coordinates office moves. Space Management and Planning: Oversees sp...
a month ago seen See more...
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Customer Experience Design Principal
Nsw Health
Sydney, NSW
$161,042-180,143 per year
Lead, manage and drive the design and delivery of seamless experiences and simplified processes based on eHealth NSW Customer Experience (CX) standards, understanding customer needs and pain points; and business objectives, and em...
a month ago seen See more...
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Program Manager, AU CX, CS, AU Customer Experience Team
Amazon
Sydney, NSW
Permanent
Manage multiple program areas - define project plans, assemble resources, manage implementation activities, track deliverables, and develop processes associated with program roll-out and ongoing support. Plan, develop and execute...
a month ago seen See more...
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Customer Experience (CX) Training Professional
Honeywell
Sydney, NSW
Prepare for standard trainings, set-up and configure required training hardware and software, and deliver training courses compliant with Honeywell HPS Quality procedures. Deliver virtual and remote training delivery technologies...
2 months ago seen See more...
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Customer Experience Technician
Atlamgroup
Sydney, NSW
Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique. We are driven by our values of being trusted, sustainably minded, inno...
2 months ago seen See more...
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Quality & Customer Experience Manager
Crawford And Company
Sydney, NSW
You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...
2 months ago seen See more...
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Customer Experience Manager
Miss Amara
Sydney, NSW
Ranked 56th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2022. Winner, National Retail Awards - Best Retail Marketing & Best Medium Online Retailer of the Year 2023. Winner, Australia Post ORIA Awards - Best...
2 months ago seen See more...
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TJHB Customer Experience Officer
Transdev
Sydney, NSW
Act as the first point of contact for all customer's enquiries and feedback via email, chat and phone in a prompt and accurate manner. Collaborate with the operational team to investigate customer feedback to ensure effective reso...
2 months ago seen See more...
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Customer Experience Officer
Transdev John Holland Buses
Sydney, NSW
Act as the first point of contact for all customer's enquiries and feedback via email, chat and phone in a prompt and accurate manner. Collaborate with the operational team to investigate customer feedback to ensure effective reso...
2 months ago seen See more...
Customer Experience Manager at Streem - Hybrid / Work From Home [14185]
Hatch People Pty Ltd
Sydney, NSW
Identifying and reporting of churn risks early and recommending intervention plans. Maintain existing tracking tools to measure performance and customer lifecycle. Support pricing recommendations and support tender preparation. De...
2 months ago seen See more...
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Customer Experience Lead
Qantas
Sydney, NSW
Permanent
Opportunity to develop, drive and lead the Customer Experience strategy across Qantas Loyalty. Be part of a high performing team to improve Customer Experiences across the customer journey. Permanent position based at our Head Off...
2 months ago seen See more...
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Technical Customer Experience Officer
Cuscal
Sydney, NSW
Permanent
Acting as primary escalation contact point for clients/partners in relation to Cuscal IT Service operations. Accountability for SLA adherence and Reporting to Customers. Development and continuous improvement of Major Incident Man...
2 months ago seen See more...
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Statewide Customer Experience Manager
Nsw Health
Sydney, NSW
$137,173-163,431 per year
Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable. Hybrid working: enjoy a combination of working from home and the office. Great leave conditions: enjoy one day off each month...
2 months ago seen See more...
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Customer Data Insights Analyst
Ing
Sydney, NSW
Permanent
Develop analytics reporting to understand customer behaviour, channel use, customer segments, product value, social media and lifetime value and presenting these insights and recommended actions in an engaging way. Gather, and pro...
3 weeks ago seen See more...
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Test Analyst (Claims Experience) - 6 month Contract - $700/day+GST
Allura Partners
Sydney, NSW
Develop and maintain test plans, test cases, and test scripts for software applications. Execute manual testing on software applications to identify and report bugs and issues. Collaborate with developers to resolve software defec...
a month ago seen See more...
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Customer Insight Analyst
Allianz
Sydney, NSW
Permanent
Partner with stakeholders to formulate and document business requirements for new analysis. Act as a central reference and information source for stakeholders, providing information and guidance in interpreting data for decision m...
a month ago seen See more...
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Customer Success Analyst |KPMG Origins
Kpmg
Sydney, NSW
Permanent
Responding to customer queries via our Intercom help centre in a timely and accurate way, via chat, email and the occasional training calls. Utilising digital tools such as Intercom, Tableau, Azure DevOps and the Microsoft suite o...
a month ago seen See more...
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General Manager Customer and Community Experience
Suncare Community Services
Sydney, NSW
Develop, implement, and fine-tune a comprehensive Customer Experience Strategy as an industry leader promoting Suncare to be a customers first choice for services. Collaborate with cross-functional teams, leading the discovery an...
2 months ago seen See more...
Junior/Graduate Customer/Technical Support Analyst
Netstock
Sydney, NSW
Must be proficient in: Database programming Language (SQL), MS SQL, MySQL; Relational Database Structures; read, write and understand code and customer logs; read and understand database schema's. Ability to review and understand...
2 months ago seen See more...
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Customer Service Agent Wanted No Experience Necessary
Wow Recruitment
Sydney, NSW
Healthy 70% discount on weekly HelloFresh boxes. Great Hourly Rates + Uncapped Commission + Super (On Target Earnings $1,500+ PW). Top-notch product training, continuous mentorship, and a collaborative team environment that empowe...
2 months ago seen See more...
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Experienced Analyst - Audit - Sydney
Deloitte
Sydney, NSW
Flexible work arrangements work in a way that suits you best. Gym discounts Fitness First, Xtend Barre, HealthPass the list goes on! World class Learning & Development opportunities. CA qualifications (or similar) with profes...
2 months ago seen See more...
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Customer Support Analyst - Financial Planning (Entry Level)
Iress
Sydney, NSW
Permanent
More than 10,000 businesses and 500,000 people use our software, from the worlds most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Youll have the full...
2 months ago seen See more...
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Senior Customer Success Analyst
Stake
Sydney, NSW
Permanent
End to end ownership of customer communication from handling inbound enquiries via tickets, socials, chat and calls to occasional outbound calls for information, retention, cross- and up-selling (no sales cold calling). Assess com...
2 months ago seen See more...
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Customer Focused Data Analyst
Opus Recruitment Solutions
Sydney, NSW
$100,000-120,000 per year
Global brand in a high growth phase. Power BI and advanced SQL. High performing Data & Technology teams. Advanced SQL skills. Design, delivery and communication of insights analysis using Power BI. Input on architecture and develo...
2 months ago seen See more...
Customer Experience Co-ordinator for NightOwl Entertainment
Flight Club Sydney
The Rocks, NSW
Answering a large volume of phone and email inquiries and resolving customer service questions. Manage reservations and liaise with operations, kitchen and venue management teams.. Build relationships with our Venue Managers. M...
a month ago seen See more...
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Customer Experience (CX) Designer
Oroton
Chippendale, NSW
Working collaboratively with a multi-disciplinary team to identify opportunities to optimise our user experiences. Leading the team through the design process from insight to ideation, prototyping and testing possible solutions ri...
a month ago seen See more...
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Customer Experience Manager
Streem
Surry Hills, NSW
Work with a group of 150+ dedicated, motivated, and loyal staff in Surry Hills and around Australia. Paid Parental Leave. Enjoy daily gourmet lunches prepared for all staff by our in-house chef, plus access to the constantly fille...
2 months ago seen See more...
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Customer Experience Specialist
Australian Computer Society
Barangaroo, NSW
Previous customer service experience. Excellent written communication and interpersonal skills with an ability to work effectively with people at all levels of the organization, internal and external stakeholders. Ability to mult...
2 months ago seen See more...
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