AddressReporting to the Head of Digital & Ecommerce, you will be responsible for the design and development of engaging Customer Experiences for Oroton.com. You'll design and enhance the online customer journey, utilising data-driven insights to personalise experiences and support the development of new features and functionalities for our websites.
Through a deep understanding of our customer needs, you will translate these insights into practical website features and functionalities that not only meet, but exceed expectations. In collaboration with the Brand team, your role is crucial in creating a visually appealing and intuitive digital experience that resonates with our brand and customers.
You'll excel in this role if you enjoy:
- Working collaboratively with a multi-disciplinary team to identify opportunities to optimise our user experiences.
- Leading the team through the design process from insight to ideation, prototyping and testing possible solutions right through to finished designs to hand over to developers.
- Providing direction to the broader team of to ensure the best possible experiences are achieved as your solutions progress through delivery.
- Implementing repeatable approaches (design patterns, templates, guides) across the digital design practice to minimise cost and complexity.
What will you bring?
- Excellent understanding of design principles, design-thinking methodology and user-research
- Previous experience as a UX/UI Designer with a record of delivering high quality design solutions and implementation
- Ability to use programs such as Figma, Miro and Confluence (or an ability to learn quickly)
- Capability in utilising analytics tools, including the setup of reporting and monitoring for the optimised changes.
- A natural collaborator with an ability to facilitate difficult discussions in a psychologically safe and open way.
- Proven experience in Customer Experience management within the fashion retail industry.
- Experience working on an optimisation program including A/B testing methodologies, in an ecommerce environment (strongly preferred)
Our Brand
Founded in Sydney in 1938, Oroton was established with a desire to combine creativity and fine craftmanship with a unique Australian sense of beauty. Those values still hold true 85 years later as Oroton moves forward into a new era, guided by our passion for creating modern luxury for Australian life.
At Oroton, we believe in living an inspired life – a thoughtful collection of moments and memories made with care and love. That’s why every piece we make is made to last. Made to be worn and worn again. To be connected to a moment or memory, to be part of your story.
Benefits and Culture
In joining Oroton, you will be joining a group of talented, fun, and passionate individuals who are committed to their craft and to the success of an iconic Australian brand. Some of what we offer includes:
- Flexible working options for a hybrid approach to work
- 5 weeks of leave per year! Made up of 4 weeks of annual leave, 4 Recharge leave days and Birthday leave.
- Ongoing learning & development opportunities through Oroton University, with internal promotions a priority.
- Access to generous product discounts and sample sales
- Paid Parental Leave including paid superannuation for eligible employees
- Access to our Oroton Life well-being initiatives and employee assistance program.
If you love innovation and change, if you like to push the boundaries with new ideas, if you enjoy working as part of a team and you want to work for an entrepreneurial organisation, then we would love to hear from you!
