Customer Experience Lead jobs in Sydney, NSW
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SQUAD LEAD SENIOR MANAGER, DIGITAL, MARKETING & CUSTOMER ANALYTICS
As part of Global function and local business, we have the best of both worlds leveraging our global capabilities while delivering local agenda.We are currently seeking an experienced professional to join the Australian Data, Anal...
| Company | Hsbc |
|---|---|
| Address | Sydney, NSW |
| Category | Advertising & Marketing |
| Date Posted | 3 weeks ago See detail |
Squad Lead Senior Manager, Digital, Marketing & Customer Analytics
Hsbc
Sydney, NSW
As part of Global function and local business, we have the best of both worlds leveraging our global capabilities while delivering local agenda.We are currently seeking an experienced professional to join the Australian Data, Anal...
3 weeks ago seen See more...
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Senior Manager Customer Experience Design - for Airlines in GCC
Apt Resources
Sydney, NSW
Permanent
Translate the brand vision into service concepts, developing signature service initiatives to maintain the airline's position as a leading global aviation brand. Lead research-based design efforts aimed at continuous improvement o...
4 weeks ago seen See more...
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Customer and Product Marketing Lead - (12 month contract)
Tyro
Sydney, NSW
Lead annual Product Marketing and CRM strategies to achieve Tyro targets, overseeing team development and execution. Conduct market research and analysis to inform segmentation, product development, and growth strategies. Define p...
3 weeks ago seen See more...
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Customer Experience Consultants - Contact Centre
Alexander Appointments
Sydney, NSW
$34 - $38 per hour + Super, depending on experience | ASAP Start. Amazing & supportive team culture | Hybrid Mascot + WFH . 6hour days between 8am-6pm Monday to Friday | Temporary with a view to go perm. Undertake outbound cus...
a month ago seen See more...
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Customer Experience Consultants - Contact Centre
Alexander Appointments
Sydney, NSW
$34 - $38 per hour + Super, depending on experience | ASAP Start. Amazing & supportive team culture | Hybrid Mascot + WFH . 6hour days between 8am-6pm Monday to Friday | Temporary with a view to go perm. Undertake outbound cus...
a month ago seen See more...
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Customer Experience/Digital Strategist - Travel
Stopgap
Sydney, NSW
Develop a deep understanding of our customers and identify targeting opportunities to drive growth and increase stickiness to our brands.. Work closely with the direct reservations team to ensure the above initiatives are resultin...
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Employee Events & Experience Lead
Nib Group
Sydney, NSW
Excellent stakeholder engagement capabilities with the ability to challenge the status quo and influence others. Experience working closely with business leaders and people-functions to engage a diverse workforce. Strong organisa...
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Coordinator Customer Experience
Blacktown City Council
Sydney, NSW
Relevant tertiary qualifications in a related field. Extensive experience in managing and monitoring a large team in a high-volume call centre environment. Demonstrated ability in a multi skilled environment to manage own performa...
a month ago seen See more...
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Contiki Customer Experience and Contact Centre Manager
The Travel Corporation
Sydney, NSW
Manage the day-to-day operations of the Contact Centre, focusing on optimizing performance to maximize sales opportunities and deliver exceptional service.. Work closely with the marketing and sales teams to develop and execute s...
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Customer Experience Manager
Workfocus Australia
Sydney, NSW
Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...
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Customer Experience Specialist
Zip Industries
Sydney, NSW
Query HandlingAddress and resolve queries, questions, and problems to ensure positive customer outcomes and experiences Collaborative Issue ResolutionCollaborate with other people or teams to resolve complex customer issues Co...
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Customer Experience Specialist
Tal
Sydney, NSW
Conduct outbound calls with customers to request updated customer contact details. Service inbound calls to update customer contact details. Understand the Project purpose and know how to handle customer questions and exceptions....
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Customer Experience Specialist
Acs
Sydney, NSW
Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Customer Query HandlingServe as the subject matter expert for the product/service, address custome...
a month ago seen See more...
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Customer Experience/Digital Strategist - Travel
Stopgap
Sydney, NSW
$140,000-165,000 per year
This is an exciting opportunity to work for a prestigious Travel company to support their brands across CX / Digital strategies.We are looking for a data and digital specialist who is passionate about the customer journey from fir...
a month ago seen See more...
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Customer Experience Specialist
Tal
Sydney, NSW
Contract
Conduct outbound calls with customers to request updated customer contact details. Service inbound calls to update customer contact details. Understand the Project purpose and know how to handle customer questions and exceptions....
2 months ago seen See more...
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Customer Experience Manager
Ebos Group
Sydney, NSW
Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....
2 months ago seen See more...
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Customer Experience Manager
Ebos Group
Sydney, NSW
Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....
2 months ago seen See more...
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Customer Experience Design Principal
Nsw Health
Sydney, NSW
$161,042-180,143 per year
Lead, manage and drive the design and delivery of seamless experiences and simplified processes based on eHealth NSW Customer Experience (CX) standards, understanding customer needs and pain points; and business objectives, and em...
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Experience Design Lead
Qantas
Sydney, NSW
Permanent
Opportunity to lead a high-performing team and travel experiences of the future. Mentor and empower a team of Experience designers, to innovate and enhance customer and employee experiences at Qantas. Full-time permanent position...
4 weeks ago seen See more...
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Project Manager /Technical Delivery Lead - SaaS Experience
Talenza
Sydney, NSW
5+ years' experience leading and delivering project teams. 3+ years' experience working in a large / complex organisation. 2+ years' experience in the financial services industry (Banking is preferred). Previous Project Management...
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Lead Capacity Planner - Customer Service
Canva
Sydney, NSW
Driving growth through data and innovation - Feel empowered to be creative and insightful, especially in exploring new technologies, WFM methodologies, and best practices to improve the metrics of the Specialist Operations (SO) t...
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Senior Operations Lead - Customer Service
Canva
Sydney, NSW
Shaping the landscape of customer relations by leading a dedicated team to ensure exceptional user satisfaction. Driving strategic planning, execution, and enhancement of operations to exceed user expectations through data-informe...
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Product Manager, Customer Self-Service Experience
Commonwealth Bank Of Australia
Sydney, NSW
Permanent
Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...
a month ago seen See more...
Partner Go To Market Deal Lead, Strategic Customer Engagements (SCE)
Amazon
Sydney, NSW
Permanent
Act as trusted advisor and thought leader in the development of the strategy and execution of the GTM deal cycle (strategy, structuring, negotiation, and closure) for strategic, complex, or highly competitive partner and channel o...
2 months ago seen See more...
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Chapter Lead CommBiz Experience Design
Commonwealth Bank Of Australia
Sydney, NSW
Permanent
You are an experienced Design leader curious about emerging digital technology and fintech. Our team is committed to providing the best digital experiences for our business customers and staff. Together we deliver digital innovati...
2 months ago seen See more...
Lead Generation Agent -Full-Time, Sydney - No Experience Needed
Wow Recruitment
Sydney, NSW
Are you fun or outgoing and looking for a team that is both? Do you love speaking to people and making their day a little bit better? Do you want a non-office work environment, with amazing benefits? A Fun, Energetic, passionate p...
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Guest Experience Host & Face to Face Lead Generator
Travel + Leisure Co.
Sydney, NSW
Greeting and registering of owners and guests. Providing information on local area attractions. Completion of all department-related paperwork. Using all communication equipment including telephones, facsimiles and computers. Meet...
2 months ago seen See more...
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Guest Experience Host & Face to Face Lead Generator
Travel + Leisure Co. International
Sydney, NSW
Attractive hourly rate, boosted by incentives for meeting KPI's. Discounted hotel stays across our network in the Asia Pacific region. Subsidised Private health insurance. Birthday leave to celebrate your special day. Professional...
2 months ago seen See more...
Chapter Lead CommSec Experience Design
Commonwealth Bank Of Australia
Sydney, NSW
Permanent
You are an experienced Design leader curious about emerging digital technology and fintech. Our team is committed to providing the best digital experiences for our customers and staff. Together we deliver digital innovation that b...
2 months ago seen See more...
Customer Care Team Lead
Oroton
Chippendale, NSW
Contribute to the timely resolution of all customer queries, complaints, and repairs via telephone, email, live chat, and social media. Lead the team effectively, fostering a dynamic, collaborative, and customer-focused environmen...
3 weeks ago seen See more...
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