Customer Experience Lead jobs in Sydney, NSW

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CUSTOMER EXPERIENCE LEAD - PACIFIC

Drive innovation and CX differentiators in the market, aiming for increased satisfaction and loyalty. Measure Customer Experience according to business priorities and define improvement action plans. Resolve customer dissatisfacti...

CompanySchneider Electric
AddressSydney, NSW
CategoryAdministrative
Date Posted a week ago See detail

Customer Experience Lead - Pacific

Schneider Electric

Sydney, NSW

Drive innovation and CX differentiators in the market, aiming for increased satisfaction and loyalty. Measure Customer Experience according to business priorities and define improvement action plans. Resolve customer dissatisfacti...

IT Customer Experience Associate New

Asic

Sydney, NSW

Be customer centric working as the primary contact for ASIC staff who require support for technology related issues and queries. Provide telephone and email support to ASIC staff. Effectively communicate with empathy during period...

Customer Experience Lead

Australian Bureau Of Statistics

Sydney, NSW

analyse data from these channels to provide the customers perspective. collaborate with internal partners, stakeholders and business areas to identify opportunities for improvement and measure the success of changes designed to i...

Face to Face Lead Agent - No Experience Needed - WHV Welcome New

Wow Recruitment

Sydney, NSW

Amazing supportive team culture. Full-time position with an Immediate start. Weekly incentives and monthly rewards nights. Weekly pay + Super + Weekly UNCAPPED bonuses! Career pathways Fast-tracked progression An Office in the h...

Service Desk Technical Lead / Customer Account Manager New

Ibc Recruitment

Sydney, NSW

Build and maintain relationships with clients to understand their business and align technology solutions with their needs. Assist clients in developing and progressing a technology roadmap that aligns with their business objectiv...

Digital Performance Lead, Digital Experiences, APAC

Adobe

Sydney, NSW

Develop comprehensive account-based (ABM) digital demand strategies for the region working closely with internal and external partners. Lead the paid media team to ensure the success of our paid digital marketing channels programs...

Customer Service and Logistics Lead

Adm Asia Pacific

Sydney, NSW

Partner with our 3rd party logistics providers to ensure customer orders delivered in full and on time. Train and Develop 2 x Customer Service & Logistics Executives. Process customer orders and contracts from large food and bever...

Customer Experience Centre Team Leader

Cushman & Wakefield

Sydney, NSW

Team Leadership: Lead, mentor, and motivate a team of customer service representatives to ensure they deliver exceptional service.. Performance Management: Monitor team performance, provide regular feedback, and conduct performanc...

Customer Experience Manager

Peopleconnect Recruitment

Sydney, NSW

Customer Sales and Retention. CBD and Nth Sydney location opportunities. Salary plus super plus bonus plus gym membership plus travel perks. Over 2000 members at each location....

Customer experience manager

Jivaro Recruitment

Sydney, NSW

Drive a high performance culture within the team of onshore & offshore resources. Focus on & develop the tone of voice, ensuring this is upheld in all customer message & is aligned with brand & customer expectations. Coach & devel...

CHANGE AND EXPERIENCE LEAD

City Of Sydney

Sydney, NSW

tertiary qualifications in Business, Human Resources or Psychology at degree level and/or significant experience in a relevant field. extensive experience managing change in an operational setting and working with multiple stakeho...

Customer Experience Specialist - Part-time

Koala

Sydney, NSW

Deliver a confident showcase of the Koala brand with a deep understanding of our story and ability to communicate this in an engaging way to customers. The ability to work independently to manage all operational aspects of the pop...

Customer Support Team Lead

Brighte Capital

Sydney, NSW

So, we offer a variety of benefits and perks to support you and your family.- Flexible working arrangements to suit individual needs and a hybrid work model.- Employee share options - every new staff member is given an opportunity...

Customer Service and Logistics Lead

Archer Daniels Midland

Sydney, NSW

Partner with our 3rd party logistics providers to ensure customer orders delivered in full and on time. Train and Develop 2 x Customer Service & Logistics Executives. Process customer orders and contracts from large food and bever...

Customer Support Team Lead

Brighte Capital

Sydney, NSW

- Lead onshore Customer Support functions within Brighte Enterprise (Government and Corporate) programs - Set and monitor clear performance objectives for team members - Conduct regular performance evaluations and provide feedback...

Customer Experience Specialist - Part-time

Koala

Sydney, NSW

Deliver a confident showcase of the Koala brand with a deep understanding of our story and ability to communicate this in an engaging way to customers. The ability to work independently to manage all operational aspects of the pop...

Customer Experience Specialist

Koala

Sydney, NSW

Deliver a confident showcase of the Koala brand with a deep understanding of our story and ability to communicate this in an engaging way to customers. The ability to work independently to manage all operational aspects of the pop...

Customer Service-Customer experience officer

Lawson Delaney

Sydney, NSW

Excellent communication skills; both verbal & written. Great client facing skillsin helping them achieve their financial goals. Be able work effectively in a fast-paced team. Degree qualified in Finance. Previous experience in...

Senior Operations Lead - Customer Service

Airtree

Sydney, NSW

Full-time. Recruitment type: Permanent. Shaping the landscape of customer relations by leading a dedicated team to ensure exceptional user satisfaction. Driving strategic planning, execution, and enhancement of operations to excee...

Lead Experience Designer

Qantas Airways

Sydney, NSW

Opportunity to lead design and innovation for the Disruption Transformation program at Qantas . Advocate and drive design thinking across the end-to-end customer experience . Full-time permanent position based at our Head Office...

Lead Product Designer - Jira Core Experience

Atlassian

Sydney, NSW

Make a substantial impact at scale. We have more than 10M users worldwideand teams (massive and small) depend on our software to do their work. As a designer involved in everything from ground-floor product strategy to UI impleme...

Customer Hub Operations Lead

Endeavour Group

Surry Hills, NSW

Bring your passion and feel the energy. Great leadership opportunity in our mid-size contact centre. Hybrid working from Sydney. Ensure smooth day-to-day running of Customer Hub operations and business continuity in accordance wit...

Customer Experience Officer x 2

Hawkesbury City Council

Sydney, NSW

Temporary 10-12 Months / Full Time. 9 Day Fortnight + On-Site Parking. Hours 8.30am 5.00pm. Join a great team + Start asap. Tertiary qualifications in Business Administration, Customer Service/Experience, Communications or subst...

Customer Experience Consultant

Inchcape

Sydney, NSW

Rotating roster |Shifts across Monday to Sunday 8am-8pm. Located Greystanes with parking onsite. Pre-qualifying all leads to ensure first time right practice. Providing high quality customer service to all customers via phone (i...

Operations Lead - Design Experience

Canva

Sydney, NSW

Permanent

Owning operations end-to-end: You take charge and ensure we have built cadences and administrative infrastructure that are essential to building operational excellence and hitting goals. You'll drive project tracking, support on c...

Airport Customer Experience Manager

Qantas Airways

Sydney, NSW

Challenge yourself in this dynamic leadership opportunity. Together well collaborate to create new and unique Customer Experiences. Full-time shift work opportunity, based at Sydney Airport. Highly developed people leadership ski...

Customer Experience Analyst

Uber

Sydney, NSW

Diagnose opportunities for improvement - collaborate with stakeholders to diagnose root causes of poor Customer Experience and retention. Experiment and implement - work cross functionally to test and launch scalable customer impr...

Squad Lead Senior Manager, Digital, Marketing & Customer Analytics

Hsbc

Sydney, NSW

As part of Global function and local business, we have the best of both worlds leveraging our global capabilities while delivering local agenda.We are currently seeking an experienced professional to join the Australian Data, Anal...

Customer and Product Marketing Lead - (12 month contract)

Tyro

Sydney, NSW

Lead annual Product Marketing and CRM strategies to achieve Tyro targets, overseeing team development and execution. Conduct market research and analysis to inform segmentation, product development, and growth strategies. Define p...

Senior Manager Customer Experience Design - for Airlines in GCC

Apt Resources

Sydney, NSW

Permanent

Translate the brand vision into service concepts, developing signature service initiatives to maintain the airline's position as a leading global aviation brand. Lead research-based design efforts aimed at continuous improvement o...