Customer Experience Manager jobs in Bondi Junction, NSW
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CUSTOMER EXPERIENCE MANAGER
Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...
| Company | Workfocus Australia |
|---|---|
| Address | Sydney, NSW |
| Category | Customer Service |
| Date Posted | just now See detail |
Customer Experience Manager New
Workfocus Australia
Sydney, NSW
Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...
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Contiki Customer Experience and Contact Centre Manager New
The Travel Corporation
Sydney, NSW
Manage the day-to-day operations of the Contact Centre, focusing on optimizing performance to maximize sales opportunities and deliver exceptional service.. Work closely with the marketing and sales teams to develop and execute s...
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Customer Experience Manager
Ebos Group
Sydney, NSW
Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....
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Customer Experience Manager
Ebos Group
Sydney, NSW
Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....
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Customer Experience Specialist New
Zip Industries
Sydney, NSW
Query HandlingAddress and resolve queries, questions, and problems to ensure positive customer outcomes and experiences Collaborative Issue ResolutionCollaborate with other people or teams to resolve complex customer issues Co...
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Customer Experience Specialist New
Tal
Sydney, NSW
Conduct outbound calls with customers to request updated customer contact details. Service inbound calls to update customer contact details. Understand the Project purpose and know how to handle customer questions and exceptions....
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Customer Experience Lead New
Australian Bureau Of Statistics
Sydney, NSW
analyse data from these channels to provide the customers perspective. collaborate with internal partners, stakeholders and business areas to identify opportunities for improvement and measure the success of changes designed to i...
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Coordinator Customer Experience New
Blacktown City Council
Sydney, NSW
Relevant tertiary qualifications in a related field. Extensive experience in managing and monitoring a large team in a high-volume call centre environment. Demonstrated ability in a multi skilled environment to manage own performa...
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Quality & Customer Experience Manager
Crawford And Company
Sydney, NSW
You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...
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Customer Experience Manager
Streem
Surry Hills, NSW
Work with a group of 150+ dedicated, motivated, and loyal staff in Surry Hills and around Australia. Paid Parental Leave. Enjoy daily gourmet lunches prepared for all staff by our in-house chef, plus access to the constantly fille...
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Customer Experience Manager
Miss Amara
Sydney, NSW
Ranked 56th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2022. Winner, National Retail Awards - Best Retail Marketing & Best Medium Online Retailer of the Year 2023. Winner, Australia Post ORIA Awards - Best...
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Customer Experience Manager at Streem - Hybrid / Work From Home [14185]
Hatch People Pty Ltd
Sydney, NSW
Identifying and reporting of churn risks early and recommending intervention plans. Maintain existing tracking tools to measure performance and customer lifecycle. Support pricing recommendations and support tender preparation. De...
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Statewide Customer Experience Manager
Nsw Health
Sydney, NSW
$137,173-163,431 per year
Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable. Hybrid working: enjoy a combination of working from home and the office. Great leave conditions: enjoy one day off each month...
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Customer Experience Manager (Sydney Based)
Mint Holdings
Sydney, NSW
Leading and mentoring a small team of customer support specialists. Maintaining and developing long term relationships with key clients. Working with clients to improve information flow and ensure issues are resolved to SLAs. Esca...
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Customer Experience Manager, Seller Experience
Amazon.com, Inc.
Sydney, NSW
------------------------. Works across team(s) and Ops organization at country, regional and/or cross regional level to drive improvements and enablers to implement solutions for customer, cost savings in process workflow, systems...
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Customer Experience Manager
Investa
Sydney, NSW
Implementation of the Tenant Engagement Program and budget. Help create, manage and facilitate in-building events in conjunction with the appropriate stakeholders. Manage the concierge, work with our content provider, activation c...
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Customer Experience Manager
Investa
Sydney, NSW
Weve made it our business to understand how people want to work today, tomorrow and beyond and as youd expect, we practise what we preach in our own workplace as well. Key responsibilities include (but are not limited to):Implem...
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Customer Experience Manager
Beaumont People
Sydney, NSW
Permanent
Manage the development of the member journey, driving process improvements and member experience. Contribute to the membership strategy, identifying opportunities to enhance growth, retention, and satisfaction. Utilise data for in...
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Customer Experience Manager
Atlamgroup
Sydney, NSW
Weve made it our business to understand how people want to work today, tomorrow and beyond and as youd expect, we practise what we preach in our own workplace as well. ?Investa is one of Australia's largest and most well-known c...
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Customer Advocacy - Complaints Manager New
Experis
Sydney, NSW
Responsible for investigating, managing and drafting responses to customers for IDR scam and potentially vulnerable customer complaints in compliance with RG271 and AFCA R&R scam and potentially vulnerable customer complaints in c...
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Customer Relationship Manager New
Medhealth
Sydney, NSW
Be a key contributor to Kairros senior management team and strategic and business planning cycles. Develop and execute customer action plans and marketing and communication plans. Proactively manage Customer Relationships to iden...
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Customer Service Manager - Industrial New
Lead Group Consultancy
Sydney, NSW
Managing customer orders, inquiries, complaints, and returns. Maintaining robust communication channels with customers, the sales team, and other stakeholders. Providing ongoing guidance and coaching to the Customer Service team t...
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Customer Success Manager New
Easyserv
Sydney, NSW
Visit dealerships and develop relationships with their Marketing and Aftersales personnel.. Work across multiple campaigns and clients concurrently, providing phone, written and face-to-face communication, guiding clients and bei...
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Customer Excellence Manager New
Wow Recruitment
Sydney, NSW
Approximately $150k to $170k + Super. A diverse and vibrant international environment Socialevents Hugegrowth trajectory Lead a 24/7 team of customer service representatives, including hiring, scheduling, training, coaching, mot...
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Customer Success Manager New
Shiftcare
Sydney, NSW
You will be measured on how successful and healthy your clients are based on Product Usage Metrics, Net Revenue Retention, and Churn Rate. Job Security: Rest easy with stable ownership and meticulous team growth management, buildi...
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Customer Operations Manager New
Ericsson
Sydney, NSW
Wellness: Ericsson Australia offers a variety of programs crafted to support your physical and emotional wellbeing. Paid Time Off: We encourage all employees to switch off to recuperate and recharge through paid time off. Work Con...
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Customer Success Manager New
Epg Payroll And Hr Pty Ltd
Sydney, NSW
Your efforts directly contribute to increased customer lifetime value (CLTV) and sustainable revenue growth, positioning Deliverect for success on both regional and global scales. Champion presentations and reports that showcase...
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Customer Success Manager New
Instant
Sydney, NSW
Serve as the primary point of contact for existing customers, driving satisfaction. Manage all post-sales activity and enterprise customers through strong relationship-building, product knowledge, planning and execution of their b...
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Senior Customer Operations Manager New
Galileo Search
Sydney, NSW
Top $$ package on offer. Hybrid work (3 Days office / 2 Days Home). Central Sydney Location. Fantastic career opportunities and fun supportive team environment. Extra days paid leave per year. Rated as an employer of choice - Fant...
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Customer Success Manager, FranConnect New
World Manager Pty Ltd
Sydney, NSW
Serve as the dedicated Customer Success Manager for your assigned book of business. Be a product expert and provide key client stakeholders strategic and tactical guidance that drives product adoption, usage and value. Lead regula...
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