Customer Experience Manager jobs in Coogee, NSW
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CUSTOMER EXPERIENCE MANAGER
Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...
| Company | Workfocus Australia |
|---|---|
| Address | Sydney, NSW |
| Category | Customer Service |
| Date Posted | 11 hours ago See detail |
Customer Experience Manager New
Workfocus Australia
Sydney, NSW
Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...
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Contiki Customer Experience and Contact Centre Manager New
The Travel Corporation
Sydney, NSW
Manage the day-to-day operations of the Contact Centre, focusing on optimizing performance to maximize sales opportunities and deliver exceptional service.. Work closely with the marketing and sales teams to develop and execute s...
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Customer Experience Manager
Ebos Group
Sydney, NSW
Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....
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Customer Experience Manager
Ebos Group
Sydney, NSW
Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....
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Customer Experience Officer New
Waverley Council
Bondi, NSW
Part Time 19.5 hours per week. Salary: $65,572 - $75,408 p.a. pro rata plus Superannuation Family friendly policies and other great employee benefits. This role will be primarily based at the Bondi Pavilion and involves regular...
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Customer Experience Manager
Streem
Surry Hills, NSW
Work with a group of 150+ dedicated, motivated, and loyal staff in Surry Hills and around Australia. Paid Parental Leave. Enjoy daily gourmet lunches prepared for all staff by our in-house chef, plus access to the constantly fille...
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Spoke Manager - Alexandria Customer Fulfilment Centre New
Coles Supermarkets
Alexandria, NSW
Lead a high-performance team. Create and drive a high-performance culture and positive work environment. Oversee and drive a highly customer-focused culture across Spoke inbound, dispatch, dekit, operations. Collaborate and influ...
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Quality & Customer Experience Manager
Crawford And Company
Sydney, NSW
You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...
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Customer Experience Manager
Miss Amara
Sydney, NSW
Ranked 56th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2022. Winner, National Retail Awards - Best Retail Marketing & Best Medium Online Retailer of the Year 2023. Winner, Australia Post ORIA Awards - Best...
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Customer Experience Manager at Streem - Hybrid / Work From Home [14185]
Hatch People Pty Ltd
Sydney, NSW
Identifying and reporting of churn risks early and recommending intervention plans. Maintain existing tracking tools to measure performance and customer lifecycle. Support pricing recommendations and support tender preparation. De...
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Statewide Customer Experience Manager
Nsw Health
Sydney, NSW
$137,173-163,431 per year
Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable. Hybrid working: enjoy a combination of working from home and the office. Great leave conditions: enjoy one day off each month...
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Customer Experience Manager (Sydney Based)
Mint Holdings
Sydney, NSW
Leading and mentoring a small team of customer support specialists. Maintaining and developing long term relationships with key clients. Working with clients to improve information flow and ensure issues are resolved to SLAs. Esca...
2 months ago seen See more...
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Customer Experience Manager, Seller Experience
Amazon.com, Inc.
Sydney, NSW
------------------------. Works across team(s) and Ops organization at country, regional and/or cross regional level to drive improvements and enablers to implement solutions for customer, cost savings in process workflow, systems...
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Customer Experience Manager
Investa
Sydney, NSW
Implementation of the Tenant Engagement Program and budget. Help create, manage and facilitate in-building events in conjunction with the appropriate stakeholders. Manage the concierge, work with our content provider, activation c...
2 months ago seen See more...
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Customer Experience Manager
Investa
Sydney, NSW
Weve made it our business to understand how people want to work today, tomorrow and beyond and as youd expect, we practise what we preach in our own workplace as well. Key responsibilities include (but are not limited to):Implem...
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Customer Experience Manager
Beaumont People
Sydney, NSW
Permanent
Manage the development of the member journey, driving process improvements and member experience. Contribute to the membership strategy, identifying opportunities to enhance growth, retention, and satisfaction. Utilise data for in...
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Contract Management Specialists - Defence Experience New
Pfour Consulting
Sydney, NSW
Timely development of Contract Management documentation in accordance with Defence needs. Ensure schedules and records are managed and accurately updated. Contribute to the development of improved performance within the procuremen...
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Manager, Marketing and Customer Operations - BTR New
Mirvac Group
Sydney, NSW
#1 in AFR BOSS' Best Places to Work in Property, Construction & Transport 2022. #1 Company Globally for Gender Equality in Equileap's 2022 & 2023 Review. $1000 of Mirvac Securities Annually. Flexible Work Arrangements. Leadership...
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Customer Service Manager — Sydney New
Quayclean
Sydney, NSW
Developing and reviewing policies, programs and procedures concerning customer relations and services provided. Managing, motivating and developing staff and contractors providing Customer Services or dealing with customers....
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Project Manager - Dining Experience New
Uniting Nsw & Act
Sydney, NSW
Full time, fixed term contract until the end of June 2025 with the potential to extend. Play a key role in strengthening the quality and sustainability of Seniors Services provided by Uniting. Competitive base salary plus NFP sala...
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Customer Success Manager New
Quantaco Pty Ltd
Sydney, NSW
Collaborate directly with our clients by providing on-site and remote training to our clients, acting as a source of assistance from an operational perspective.. Drive client adoption of our technology and support change manageme...
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Project Manager /Technical Delivery Lead - SaaS Experience New
Talenza
Sydney, NSW
5+ years' experience leading and delivering project teams. 3+ years' experience working in a large / complex organisation. 2+ years' experience in the financial services industry (Banking is preferred). Previous Project Management...
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Technical Customer Success Manager New
Samsung
Sydney, NSW
Oversee and manage our network of Authorised Service Centres (ASCs) and repair facilities, ensuring alignment with company standards and objectives. Producing daily long pending job report with estimated parts arriving information...
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Product Manager, Customer Self-Service Experience
Commonwealth Bank Of Australia
Sydney, NSW
Permanent
Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...
7 days ago seen See more...
Customer Service Manager New
Fast Facilities Services
Alexandria, NSW
Include but not limited to:. Assigning jobs to appropriate teams. Acting on emails. Assigning incoming emails.. Directing assigned Cleaners for work specifics when required. Training staff members. Processing Jobs/reports a...
11 hours ago seen See more...
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Customer Experience Lead New
Australian Bureau Of Statistics
Sydney, NSW
analyse data from these channels to provide the customers perspective. collaborate with internal partners, stakeholders and business areas to identify opportunities for improvement and measure the success of changes designed to i...
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Coordinator Customer Experience New
Blacktown City Council
Sydney, NSW
Relevant tertiary qualifications in a related field. Extensive experience in managing and monitoring a large team in a high-volume call centre environment. Demonstrated ability in a multi skilled environment to manage own performa...
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Customer Experience Specialist New
Zip Industries
Sydney, NSW
Query HandlingAddress and resolve queries, questions, and problems to ensure positive customer outcomes and experiences Collaborative Issue ResolutionCollaborate with other people or teams to resolve complex customer issues Co...
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Customer Experience Specialist New
Tal
Sydney, NSW
Conduct outbound calls with customers to request updated customer contact details. Service inbound calls to update customer contact details. Understand the Project purpose and know how to handle customer questions and exceptions....
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Customer Experience Specialist New
Acs
Sydney, NSW
Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Customer Query HandlingServe as the subject matter expert for the product/service, address custome...
18 hours ago seen See more...
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