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Customer Experience Manager jobs in Coogee, NSW

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CUSTOMER RELATIONSHIP MANAGER

Handling a high volume of inbound and outbound collection calls and assisting customers who may be undergoing financial distress. Proactively and empathically negotiating payment with our customers to achieve positive financial ou...

CompanyArma Group Holdings Pty Ltd
AddressAlexandria, NSW
CategoryCustomer Service
Job typeFull time
Date Posted 2 months ago See detail

Customer Relationship Manager

Arma Group Holdings Pty Ltd

Alexandria, NSW

Handling a high volume of inbound and outbound collection calls and assisting customers who may be undergoing financial distress. Proactively and empathically negotiating payment with our customers to achieve positive financial ou...

2 months ago seen See more...

Experienced Senior Property Stylist / Client Manager

Hardly Tom

Botany, NSW

Have 2-3 years minimum experience in client management within the real estate styling industry. Possess true understanding of differing interior styles and how to appropriately apply these across the diverse architecture of Sydney...

2 months ago seen See more...

Customer Operations Manager

Lyka Pet Food

Alexandria, NSW

Lead the charge in architecting process and tooling enhancements that will help scale our Customer Care team into its next phase of growth. Your vision will shape the future of customer engagement! Unleash the power of automation...

2 months ago seen See more...

Customer Operations Manager

Lyka

Alexandria, NSW

Lead the charge in architecting process and tooling enhancements that will help scale our Customer Care team into its next phase of growth. Your vision will shape the future of customer engagement! Unleash the power of automation...

2 months ago seen See more...

Insights Customer Success Manager (Entry-level)

Streem

Surry Hills, NSW

Work with a group of 150+ dedicated, motivated, and loyal staff in Surry Hills and around Australia. Paid Parental Leave. Enjoy daily gourmet lunches prepared for all staff by our in-house chef, plus access to the constantly fille...

2 months ago seen See more...

Sales and Customer Service Manager - APAC

Aurora Expeditions

Surry Hills, NSW

A primary focus of the role will be to ensure that the team is well-trained and possess the knowledge and capabilities, including essential soft skills, necessary to provide the highest possible customer experience to both our tra...

2 months ago seen See more...

Customer Service Manager | Immediate Start | Botany

Sharp And Carter

Botany, NSW

$90,000 - $90,000 a year

Liaise with internal and external stakeholders. Work effectively with staff and other support functions to achieve Customer Service outcomes. Process sales, order entry and credit card processing. General administrative tasks. Ma...

2 months ago seen See more...

Product Manager - Agent Experience & Technology

Wooliesx

Surry Hills, NSW

You will implement, adopt, embed, and evangelise streamlined technological capabilities to improve our CSR experience across the business, keeping a close eye on VOC, NPS as well as Team satisfaction and productivity metrics. Key...

2 months ago seen See more...

Customer Experience Lead

Qantas

Sydney, NSW

Permanent

Opportunity to develop, drive and lead the Customer Experience strategy across Qantas Loyalty. Be part of a high performing team to improve Customer Experiences across the customer journey. Permanent position based at our Head Off...

4 weeks ago seen See more...

Manager, Technical Customer Success - SMB

Microsoft

Sydney, NSW

Act as a strategic partner to executive-level business and technical decision makers (e.g., C-level) to guide customers in their digital and business transformation.Leverage expertise in relationship building and influencing to m...

3 weeks ago seen See more...

Service Delivery Manager (Customer Success)

Genesis It Recruitment

Sydney, NSW

$120,000 - $130,000 a year

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

3 weeks ago seen See more...

Customer Success Manager (Technical Service Delivery)

Genesis It Recruitment

Sydney, NSW

$130,000 - $130,000 a year

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

3 weeks ago seen See more...

Sr. Manager, Customer Programs, Consumables

Amazon

Sydney, NSW

The individual will be both a player and a coach with exceptional multi-tasking skills, able to re-balance priorities and seamlessly transition between the short-term and laying the foundations for scale in the long term with in-d...

3 weeks ago seen See more...

Technical Customer Experience Officer

Cuscal

Sydney, NSW

Permanent

Acting as primary escalation contact point for clients/partners in relation to Cuscal IT Service operations. Accountability for SLA adherence and Reporting to Customers. Development and continuous improvement of Major Incident Man...

4 weeks ago seen See more...

Senior Regional Manager- Accommodation Provider Experiences

Inndeavor Group

Sydney, NSW

$130,000 - $140,000 a year

Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience in customer service, account management, or relationship management roles, preferably in the accommodation or hospitality...

3 weeks ago seen See more...

Case Manager - Customer Relations

Experis

Sydney, NSW

$40 - $45 an hour

Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decisions to resolve financial complaints f...

3 weeks ago seen See more...

Senior Manager, Event & Experience

Lendi Group

Sydney, NSW

Event Planning and Execution: Lead the end-to-end planning, coordination, and delivery of company and state-wide events. Ensure each event is engaging, aligns with company objectives, and enhances team and broker relationships.....

3 weeks ago seen See more...

Experienced & Assistant Building Manager Role's

Waterpoint Building Management

Sydney, NSW

Opportunity for Growth: Advance your career in a supportive environment that values your expertise and dedication. Diverse Portfolio: Manage a variety of residential and commercial properties, gaining valuable experience in differ...

3 weeks ago seen See more...

Senior Managing Consultant, Advisors Client Services, Business Experimentation (Business Analytics)

Mastercard

Sydney, NSW

Abide by Mastercard's security policies and practices;. Ensure the confidentiality and integrity of the information being accessed;. Report any suspected information security violation or breach, and. Complete all periodic mandato...

3 weeks ago seen See more...

Service manager - customer

Westpac Bank

Sydney, NSW

Work closely with Line of business stakeholders and architects to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation. Identify project depen...

3 weeks ago seen See more...

Customer Success Manager

Smartly

Sydney, NSW

Manage and nurture your own customer accounts through day to day communication and online marketing expertise. Work closely with customers to improve platform usage, improve customers knowledge on Smartly.io and build data-driven...

3 weeks ago seen See more...

Customer Support Manager - Crypto Startup

Eminence Talent Group

Sydney, NSW

Oversee the Customer Support team, providing leadership and guidance to ensure high-quality service delivery across all communication channels (live chat, phone, email). Recruit, train, and manage a small team, fostering a culture...

3 weeks ago seen See more...

Customer Success Manager - Remote/Flexible

Real Work Life Balance

Sydney, NSW

As a Customer Success Manager, you'll set your own hours, work from home, build global connections, and help make a positive impact in the lives of others. * Lifelong Learners Embrace personal development and leadership training.R...

3 weeks ago seen See more...

Customer Service Manager

Fp Markets

Sydney, NSW

$75,000 - $85,000 a year

Lead and manage a team of Customer Service representatives. Provide guidance, support, and coaching to the team. Demonstrate experienced in FX/CFD products. Develop and implement Customer Service policies and procedures. Streamli...

3 weeks ago seen See more...

Customer Service Manager

Pfd Food Services

Sydney, NSW

Located in Chullora. Full-time permanent opportunity. Lead the frontline team in one of Australia Largest Foodservice distributors. Support, advise, mentor and train staff as required to ensure maximum productivity is achieved. En...

3 weeks ago seen See more...

Learning Experience Manager, AU Operations L&D

Amazon

Sydney, NSW

They will be able to quickly build and leverage relationships across a wide stakeholder group, and be comfortable in a fast-paced, multi-tasking, high energy environment. There will be elements of the role that will require you to...

a month ago seen See more...

Marketing & Customer Experience Co-ordinator

The Balance Institute

Sydney, NSW

$30 - $30 an hour

Lead Generation & Marketing Admin: Unleash your creativity with graphics, reels, videos, and social media that converts! . Client Experience: Craft the smoothest journey for our clients, from their interactions on socials, onboar...

a month ago seen See more...

Product Owner - Customer Experience

Lifehealthcare

Sydney, NSW

Highly effective stakeholder management, collaboration, influence, and communication skills. Strong analytical thinking and problem-solving skills. Excellent interpersonal and leadership skills. Previous experience in implementing...

a month ago seen See more...

Student Administration & Experience Manager

Melbourne Institute Of Technology

Sydney, NSW

Coordinate enrolment activities with the Admissions, Academic Services, and Administration teams, ensuring the accuracy of student records and providing timely information and advice. Offer leadership, guidance, and support to sta...

a month ago seen See more...

Community Experience Manager, x15ventures

Commonwealth Bank

Sydney, NSW

Partner with relevant team members to drive and host internal initiatives and some external events from planning and design through to project management and execution. Manage Internal team communications across our internal chann...

a month ago seen See more...

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