Customer Experience Manager jobs in Sydney, NSW

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AIRPORT CUSTOMER EXPERIENCE MANAGER

Challenge yourself in this dynamic leadership opportunity. Together well collaborate to create new and unique Customer Experiences. Full-time shift work opportunity, based at Sydney Airport. Highly developed people leadership ski...

CompanyQantas Airways
AddressSydney, NSW
CategoryCustomer Service
Date Posted yesterday See detail

Airport Customer Experience Manager

Qantas Airways

Sydney, NSW

Challenge yourself in this dynamic leadership opportunity. Together well collaborate to create new and unique Customer Experiences. Full-time shift work opportunity, based at Sydney Airport. Highly developed people leadership ski...

Customer Experience Manager

Workfocus Australia

Sydney, NSW

Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...

Customer Experience Manager New

Fishbowl

Rosebery, NSW

Evidence of an original mindset to refine and implement a comprehensive CX strategy aligned with overall business goals. Experience leading CX in comparable retail, food, or challenger brands. Project management experience, wit...

Customer Experience Manager

Ebos Group

Sydney, NSW

Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....

Customer Experience Manager

Ebos Group

Sydney, NSW

Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....

Quality & Customer Experience Manager

Crawford And Company

Sydney, NSW

You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...

Customer Experience Manager

Miss Amara

Sydney, NSW

Ranked 56th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2022. Winner, National Retail Awards - Best Retail Marketing & Best Medium Online Retailer of the Year 2023. Winner, Australia Post ORIA Awards - Best...

Customer Experience Manager at Streem - Hybrid / Work From Home [14185]

Hatch People Pty Ltd

Sydney, NSW

Identifying and reporting of churn risks early and recommending intervention plans. Maintain existing tracking tools to measure performance and customer lifecycle. Support pricing recommendations and support tender preparation. De...

Statewide Customer Experience Manager

Nsw Health

Sydney, NSW

$137,173-163,431 per year

Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable. Hybrid working: enjoy a combination of working from home and the office. Great leave conditions: enjoy one day off each month...

EDR Case Manager (Customer Excellence Associate) New

Ing

Sydney, NSW

End to end management of AFCA and EDR Scheme complaints from lodgement to closure, including detailed investigating, assessing, responding to and resolving the complaint. Provide proactive and empathetic customer service while ass...

Senior Manager Customer Experience Design - for Airlines in GCC

Apt Resources

Sydney, NSW

Permanent

Translate the brand vision into service concepts, developing signature service initiatives to maintain the airline's position as a leading global aviation brand. Lead research-based design efforts aimed at continuous improvement o...

Customer Experience Manager

Streem

Surry Hills, NSW

Work with a group of 150+ dedicated, motivated, and loyal staff in Surry Hills and around Australia. Paid Parental Leave. Enjoy daily gourmet lunches prepared for all staff by our in-house chef, plus access to the constantly fille...

Contiki Customer Experience and Contact Centre Manager

The Travel Corporation

Sydney, NSW

Manage the day-to-day operations of the Contact Centre, focusing on optimizing performance to maximize sales opportunities and deliver exceptional service.. Work closely with the marketing and sales teams to develop and execute s...

Student Experience Manager New

University Of Notre Dame

Sydney, NSW

Join a national university committed to excellence in education, scholarship and research.. Supportive Staff and work environment. HEW Level 8 $106,013to $116,104 pa (Base) Fremantle + 14% superannuation. HEW Level 8 $118,624to...

Customer Experience Consultant New

Inchcape

Sydney, NSW

Rotating roster |Shifts across Monday to Sunday 8am-8pm. Located Greystanes with parking onsite. Pre-qualifying all leads to ensure first time right practice. Providing high quality customer service to all customers via phone (i...

Customer Experience Officer x 2 New

Hawkesbury City Council

Sydney, NSW

Temporary 10-12 Months / Full Time. 9 Day Fortnight + On-Site Parking. Hours 8.30am 5.00pm. Join a great team + Start asap. Tertiary qualifications in Business Administration, Customer Service/Experience, Communications or subst...

Business Analyst (Billing & Customer Management Systems) 6-month relief position

Prvidr

Sydney, NSW

Collaborate with stakeholders (both internal and external) to elicit, analyse, and document business requirements.. Translate business needs into clear and concise functional specifications.. Work closely with development teams...

Customer Experience Analyst

Uber

Sydney, NSW

Diagnose opportunities for improvement - collaborate with stakeholders to diagnose root causes of poor Customer Experience and retention. Experiment and implement - work cross functionally to test and launch scalable customer impr...

Enterprise Manager, Customer Success New

Procore Technologies

Sydney, NSW

Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...

Customer Success Manager New

Deputy

Sydney, NSW

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...

Customer Onboarding Manager New

Complispace

Sydney, NSW

Take ownership of Customer Onboarding and implementation projects, including building and executing implementation plans. Identify, document, and manage project risks and issues, and escalate when required Provide onsite and remot...

Customer Success Manager New

Johnson Controls

Sydney, NSW

Managing relationships, identifying, and implementing business solutions to drive customer revenue. Working closely with regional and mid-market sales managers. Provide critical insights to customers, ensure high levels of satisfa...

Customer Success Manager New

Contentful

Sydney, NSW

Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...

Customer Service Manager New

Supercare Cleaning

Sydney, NSW

Inspect all client premises assigned to you according to the agreed visit schedule. Training and induction of cleaners to ensure they are aware of their responsibilities, standards to uphold and safety obligations. Ensure all Insp...

Customer Success Manager New

Onset Group

Sydney, NSW

Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...

Strategic Customer Success Manager New

Dynatrace

Sydney, NSW

Be the trusted advisor and primary post-sale point of contact for all Strategic Organizations across VIC and WA, engaging proactively with various teams on a regular basis. Leverage your and your teams expertise to increase adopt...

Customer Support Manager New

Complispace

Sydney, NSW

Passionate about creative problem-solving for customers and internal teams. Eager to learn and thrive in a collaborative environment. A thoughtful communicator who can break a customer issue down to its core components Analytical...

Customer Success Manager New

Restore For Retail

Sydney, NSW

Develop and maintain strong relationships with assigned customers, acting as their primary point of contact for all support, inquiries, and concerns. Collaborate with customers to establish clear goals and success metrics, ensurin...

Experienced Case Manager - Resilient Families New

The Benevolent Society

Sydney, NSW

2 x Full-time Permanent position (1 x Liverpool, 1 x Hurstville) $99k inclusive of Super + Salary Packaging Flexible, friendly organisation, Hybrid work options available Salary Benefits - You can package up to $15,900 pa of...

Senior Entertainment Manager - Group Customer & Product

The Star Gold Coast

Sydney, NSW

Establish an entertainment strategy aligned to venue prioritisation, and work with internal L&E Marketing teams to market appropriately. Schedule and book all local and international talent and assist in Marketing communications f...