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Customer Lead jobs in East Melbourne, VIC

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SENIOR LEAD - CUSTOMER SERVICE

International manufacturer and distributor of sports apparel. Flexible hybrid work model. Great employee perks and discounts. Great work culture and a collaborative team environment. Deliver Best-in-Class Customer Service: Empower...

CompanyFlexhive
AddressMelbourne, VIC
CategoryCustomer Service
Date Posted 2 weeks ago See detail

Senior Lead - Customer Service

Flexhive

Melbourne, VIC

International manufacturer and distributor of sports apparel. Flexible hybrid work model. Great employee perks and discounts. Great work culture and a collaborative team environment. Deliver Best-in-Class Customer Service: Empower...

2 weeks ago seen See more...

Operations Team Lead (Customer Success Team)

Fusion5

Melbourne, VIC

Are you an Operations Superstar? Do you want your career to be as important to your employer as it is to you? Do you want to work in a great company with the freedom to make things happen? Do you thrive working within a fast-paced...

2 weeks ago seen See more...

Customer Fulfilment Operations Lead

Shell Energy

Melbourne, VIC

Ensuring the delivery of day-to-day site gains/loss (transfers), movers and life support processes including exception management, ensuring accuracy and compliance with industry standards and regulations. Developing and maintainin...

2 weeks ago seen See more...

Lead Customer Service Representative

Oilandgasjobsearch.com

Melbourne, VIC

8Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.Cookiebot2Learn more about this...

2 weeks ago seen See more...

Customer Support Team Lead

Xplor

Melbourne, VIC

$80,000-86,000 per year

Manage a small offshore & regional team of Customer Support advisors in the delivery of software customer service. Collaborate with engineering peers to provide customer resolutions within agreed SLAs, advocating customer needs to...

2 weeks ago seen See more...

Recommerce Customer Lead for Circonomy - Vic

Circonomy

Reservoir, VIC

That vision created a movement, establishing the World's Biggest Garage Sale now known as Circonomy, reshapingorganisational and individual attitudes and actionsthrough circular economy solutions. Reporting to the Recommerce M...

a week ago seen See more...

Customer Service & Admin Team Lead

True Rewards

Kensington, VIC

Customer service leadership and strategic direction. Establishing core process documents to ensure accurate and consistent assistance to customers. Establishing training process and standards to ensure all team members have the ap...

2 weeks ago seen See more...

Lead, Customer Relations

Iag

Melbourne, VIC

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We're passionate about social issues, walk the talk on sustainability and strive to do more than...

4 weeks ago seen See more...

Customer Service Team Lead

Nextdc Limited

Melbourne, VIC

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.. Manage last minute shift changes, sourcing solutions to cover...

4 weeks ago seen See more...

Planning Lead - Customer Service

Ticketmaster

Collingwood, VIC

Use statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.. You will be the direct line manag...

4 weeks ago seen See more...

Customer Propositions Strategy Lead

Energy Australia

Melbourne, VIC

Strategy development for new and existing Customer Propositions based on data-driven customer insights.. Leading and driving residential Customer Propositions and offers for core energy plans.. Leading a team who focus on the...

4 weeks ago seen See more...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

4 weeks ago seen See more...

Lead, Customer Relations

Iag

Melbourne, VIC

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We chat over coffee with customers,advocate for them in the corridors of Parliament andback...

4 weeks ago seen See more...

Customer Resolution Tribe Performance Lead

Anz

Melbourne, VIC

In partnership with the Customer Resolution LT, strategic planning and prioritisation of portfolio work to deliver upon strategic priorities Responsible for tracking performance & value realisation from the investments ensuring a...

a month ago seen See more...

Customer Service Team Lead

Nextdc

Melbourne, VIC

Permanent

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc. Manage last minute shift changes, sourcing solutions to cover un...

a month ago seen See more...

Customer Resolution Tribe Performance Lead

Anz

Melbourne, VIC

Permanent

In partnership with the Customer Resolution LT, strategic planning and prioritisation of portfolio work to deliver upon strategic priorities. Responsible for tracking performance & value realisation from the investments ensuring a...

a month ago seen See more...

EL1 Tech Lead Customer Identity & Access Management

Softtestpays

Melbourne, VIC

Contract

Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...

a month ago seen See more...

Customer Escalations and Complaints Lead

Melbourne Water

Docklands, VIC

Supporting team to manage and record escalated requests, including handling difficult conversations with multiple stakeholders. Ensuring accurate recording of customer interactions, including all customer touch-points and outcomes...

2 months ago seen See more...

Leading Hand Carpenter (High-End Custom)

Talent Partnership

South Yarra, VIC

Supporting the site supervisors with the work onsite from start through to handover of the project. Ensure quality of work throughout all stages of construction within set deadlines;. Support the managing with sub-contractors, whi...

2 months ago seen See more...

Order Fulfilment & Customer Service Lead

Puma

Melbourne, VIC

Permanent

University degree in business or equivalent preferred. 2+ years experience in Customer Service / Logistics. Sport, FMCG, Consulting Industry experience. Intermediate Excel skills. Advanced SAP skills. Leadership experience prefer...

2 months ago seen See more...

Customer Advocate Lead

Whitehorse City Council

Melbourne, VIC

$100,112 - $100,112 a year

Salary $100,112 per annum + 11% Superannuation. Full-time or part-time considered. Great leadership opportunity to grow your career. Excellent Customer Experience and Service Delivery. Great Organisational Culture. Innovation and...

2 months ago seen See more...

Customer Success Manager Lead, APAC

Upguard

Melbourne, VIC

Project management and driving success with customers around the world. Being the customers advocate internally. Building productive relationships with customers. Managing the APAC CSM team and being responsible for future hiring...

2 months ago seen See more...

Customer Support Team Lead

Education Perfect

Melbourne, VIC

Demonstrated people leadership experience. Experience in a similar role within a call centre environment or Customer Support area of a SaaS company. Demonstrated experience optimising processes, enhancing efficiency and implementi...

2 months ago seen See more...

Customer Experience Lead

Atlamgroup

Melbourne, VIC

In a once in a generation moment, weve brought together powerful brands to create one united force. Opportunities are plenty for those ready to accept the challenge.This opportunityThe Customer Experience, Continuous Improvement...

2 months ago seen See more...

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