Customer Quality Manager jobs

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SQUAD LEAD SENIOR MANAGER, DIGITAL, MARKETING & CUSTOMER ANALYTICS

As part of Global function and local business, we have the best of both worlds leveraging our global capabilities while delivering local agenda.We are currently seeking an experienced professional to join the Australian Data, Anal...

CompanyHsbc
AddressSydney, NSW
CategoryAdvertising & Marketing
Date Posted a week ago See detail

Squad Lead Senior Manager, Digital, Marketing & Customer Analytics

Hsbc

Sydney, NSW

As part of Global function and local business, we have the best of both worlds leveraging our global capabilities while delivering local agenda.We are currently seeking an experienced professional to join the Australian Data, Anal...

Customer Support Manager

Westrac

Guildford, WA

Live the values, leading by example everyday through actions and behaviors.. Work proactively with the customer to identify aftermarket sales opportunities and provide offerings / solutions to meet customer needs.. Contribute to...

Customer Success Manager

Five By Five

Gold Coast, QLD

Passionate about providing an exceptional five-star client experience. Superior communication skills - both written and verbal. High attention to detail. Multi-skilled with the ability to work under pressure to meet deadlines and...

Customer Service Manager

Sap Fioneer

Sydney, NSW

Primary Contact for the customer including point of escalation. Understand the customer business, goals and challenges in order to guide resolution and provide quality support and services. Ensure contractual obligations fulfillme...

Customer Care Manager

The Alpha School System

Hendra, QLD

Leading and managing our customer support and customer success team of 16 team members, and growing. Team performance management including goal setting and reviews. Talent development: identify skills, gaps and prepare progression...

Customer Success Manager

Standards Australia

Sydney, NSW

Develop and implement a robust customer excellence delivery infrastructure in order to fulfil a first-class customer experience and embed customer-centric behaviours. Develop and deliver integrated customer engagement and communic...

Customer Service Manager - Coles Supermarkets - Westmead

Coles Group

Westmead, NSW

Previous experience working in a fast-paced customer facing environment. Proven leadership experience as you'll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements. To maintain...

Customer Success Account Manager

Chewzie

Brisbane, QLD

Liaising with customers and establishing trusted and strategic customer relationships to help drive the continued value of our products and services. You will monitor the health of your portfolio, identify and mitigate churn risk...

Customer Service Manager

Sts Cargo Pty Ltd

Regents Park, NSW

Looking for candidates available to work:Monday: Morning, Afternoon.Tuesday: Morning, Afternoon.Wednesday: Morning, Afternoon.Thursday: Morning, Afternoon.Friday: Morning, Afternoon.Saturday: Morning, Afternoon.Sunday: Morning, Af...

Customer Relations Manager

Polestar Automotive Australia Pty Ltd

Macquarie Park, NSW

Customer Engagement: Handle second-line escalations, directly engaging with customers during their shopping and ownership journey. Process Development: Design and implement Customer Care, Loyalty, and Retention processes for both...

Customer Service Manager

Pfd Food Services

Chullora, NSW

Located in Chullora. Full-time Permanent Opportunity. Discounted Food, Travel, Movie Tickets, Entertainment, Gym Memberships + More. Support, advise, mentor and train staff as required to ensure maximum productivity is achieved. E...

Quality Compliance and Risk Manager

Midway Community Care

Mandurah, WA

At least 3 years experience in a similar role. Qualifications in Quality, Compliance or Risk, Management. Knowledge of risk assessments and controls. Experience with NDIS auditing and reporting requirements. Have strong experien...

Customer Account Manager - Wholesale Tyres

Otr Australia Pty Ltd

Bellevue, WA

Maintain relationships with an existing customer base. Identify and develop new business opportunities. Work to achieve and exceed monthly sales and margin targets. Provide advice and support to our network of customers, whilst pr...

Quality and Risk Manager, Mental Health

Northern Sydney Local Health District

Ryde, NSW

Tertiary qualification in health-related discipline and/ or relevant experience. Demonstrated experience and high level working knowledge and understanding of the Australian Council of HealthCare Standards (ACHS) review and accred...

Quality and Risk Manager, Mental Health

Northern Sydney Local Health District

Sydney, NSW

Tertiary qualification in health-related discipline and/ or relevant experience. Demonstrated experience and high level working knowledge and understanding of the Australian Council of HealthCare Standards (ACHS) review and accred...

EDR Case Manager (Customer Excellence Associate)

Ing

Sydney, NSW

End to end management of AFCA and EDR Scheme complaints from lodgement to closure, including detailed investigating, assessing, responding to and resolving the complaint. Provide proactive and empathetic customer service while ass...

General Manager Clinical Governance and Quality

Ach Group

Mile End, SA

Strategy Development and Leadership: Drive the evolution and implementation of the Customer Care and Clinical Governance Framework, influencing policy and decision-making at the executive level. Customer Experience: Lead efforts t...

Manager Safety Quality and Performance

Wa Health

Perth, WA

Answer the2 questionsbelow and provide a response of no more than 500 words for each question. Where possible, please illustrate with an example in the format of Situation, Task, Action, Result:. Question 1: Outline your profess...

Operational Quality and Compliance Clinical Manager

Warrigal Care

Canberra, ACT

Great Culture and On-boarding Process. Grow your career to the next level. Location: Illawarra, Southern Highlands OR Canberra/ Queanbeyan. NFP salary packaging benefits pay less tax, bank more! (up to $18,550 pa tax free). Hour...

Quality & Commissioning Manager - Buildings

Cpb Contractors

Melbourne, VIC

Implement, monitor and maintain the CPB Project Management System, verifying the installed systems function and perform as specified in the Design to achieve optimum system performance. Facilitate the final acceptance of the Proje...

Customer Success Manager

Glean

Melbourne, VIC

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...

Customer Service Manager

Myer

Victoria

Join the leadership team at Myer -Melbourne Metro stores. Drive sales and lead team performance. Opportunities for succession planning and further development. Manage the daily activities of your team and business to drive financ...

Customer Success Manager - Brisbane

Ibm Interactive

Brisbane, QLD

Adapt communications and approaches to conclude negotiations with various partners, resulting in common agreements.Problem Solving:Analyze complex/new situations, anticipate potential problems and future trends, assess opportuniti...

NEW STORE OPENING - Customer Service Manager BCF Mackay

Bcf Boating Camping Fishing

Mackay, QLD

Full-time permanent on-going role, based at Mackay. Seeking a highly skilled Customer Service Manager to support our new Superstore. Significant discounts across all our Brands -BCF, Supercheap Auto, rebel, Macpac. Be part of our...

Assistant Customer Service Manager - Woolworths Lutwyche

Woolworths Supermarkets

Wooloowin, QLD

Working with a diverse range of people in an industry facing rapid change, youll gain real-world experience and grow as a person. Whether its making customers smile, supporting Aussie farmers, or playing an important role in you...

Enterprise Manager, Customer Success

Procore Technologies

Sydney, NSW

Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...

Customer Service Manager

Placed.au

Melbourne, VIC

Flexible hours available. 2-3 years of relevant work experience required for this role. Working rights required for this role. Expected salary: $70,000 - $95,000 per year....

Customer Service Manager - South Melbourne

Hsbc

South Melbourne, VIC

Lead, develop and manage the front line team to achieve business objectives. Handling customer complaints in a prompt, service oriented and efficient manner. Coordinating Customer Service and branch administrative operations. Iden...

Customer Success Manager

Contentful

Sydney, NSW

Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...

Customer Service Manager

Absolut Financial

Kew, VIC

Answering phone in a professional manner. Meet and greets clients. Diary management. Follow up on required documentation. Management of email inbox. Allocate incoming leads. Ensuring all documents are received from the client. P...