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Customer Service Team Leader jobs in Laverton, VIC

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BOOKINGS LEADER CUSTOMER SERVICE

Query HandlingAddress and resolve queries, questions, and problems to ensure positive customer outcomes and experiences Customer Education and OnboardingAssist customers in onboarding, provide education on product features, and...

CompanyHume City Council
AddressMelbourne, VIC
CategoryManagement
Job typeFull time
Date Posted a month ago See detail

Bookings Leader Customer Service

Hume City Council

Melbourne, VIC

Query HandlingAddress and resolve queries, questions, and problems to ensure positive customer outcomes and experiences Customer Education and OnboardingAssist customers in onboarding, provide education on product features, and...

a month ago seen See more...

Disability Liaison Officer (DLO) Service - Grade 4 Team Leader

Alfred Health

Melbourne, VIC

Fixed Term until April 2025 (Parental Leave). Part-Time (0.8 EFT). Grade 4 Allied Health Professional or Equivalent. Alfred Health Location. B. App Sc in appropriate Allied Health profession or recognised equivalent. Post graduate...

a month ago seen See more...

Team Leader Client Services

Pepperstone Group

Melbourne, VIC

Mentoring and leading a team to provide best practice customer experience. Overseeing and reporting on team performance, KPIs and level of client support. Conducting Quality Assurance checks for the team. Maintaining reporting on...

a month ago seen See more...

APS 6 - IT Service Desk Team Leader

Aps

Melbourne, VIC

Delivery of quality ICT support services to clients Excellent communication skills, written and verbal.Ability to understand, troubleshoot complex technical issues.Understand IT policies and procedures.Provide support via phone, r...

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Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

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Team Leader People Advisory Services

Victorian Government

Melbourne, VIC

This position offers the opportunity to lead the People Advisory team, engage proactively with stakeholders, provide contemporary guidance, and foster a culture of excellence within the People Advisory team.Key Responsibilities:*...

2 months ago seen See more...

Customer Success Team Leader

Justified Talent Pty Ltd

Keilor Park, VIC

Melbourne based. $95K base + incentives. Passionate, family-run business. Smart, with strong analytical skills and report writing. An energetic ball of fire. Outcomes-focused. Quietly assertive. A people-person first and foremost,...

2 months ago seen See more...

Team Leader Client Services

Pepperstone

Melbourne, VIC

Mentoring and leading a team to provide best practice customer experience. Overseeing and reporting on team performance, KPIs and level of client support. Conducting Quality Assurance checks for the team. Maintaining reporting on...

2 months ago seen See more...

Team Leader, Administrative/Property Services

Victorian Government

Melbourne, VIC

* Role model a high standard of customer service and adopt best practice behaviours when dealing with clients or within the administration support team at Footscray Police Complex. Each employee plays a vital role in providing the...

2 months ago seen See more...

Team Leader, Administrative/Property Services

Victoria Police

Melbourne, VIC

The Team Leader position will be responsible for managing the day-to-day operations and administration of their portfolio including supervisory duties of the team.Your duties will include:Manage and be accountable for the station...

2 months ago seen See more...

Team Leader, Administrative/Property Services

Victoria Police

Melbourne, VIC

Role model a high standard of customer service and adopt best practice behaviours when dealing with clients or within the administration support team at Footscray Police Complex. Applicants must be an Australian Citizen, Permanent...

2 months ago seen See more...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

2 months ago seen See more...

Team Leader People Advisory Services

State Government Of Victoria

Melbourne, VIC

$106,534-128,897 per year

Offer expert HR advice to Courts Group staff, serving as the point of escalation for complex queries and ensuring adherence to relevant policies and legislation. Manage incoming HR queries, ensuring timely responses or appropriate...

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Team Leader Client Services

Pepperstone

Melbourne, VIC

$85,000-95,000 per year

Mentoring and leading a team to provide best practice customer experience. Overseeing and reporting on team performance, KPIs and level of client support. Conducting Quality Assurance checks for the team. Maintaining reporting on...

2 months ago seen See more...

Team Leader, Customer Contact Team

Aged Care Quality And Safety Commission

Melbourne, VIC

The Team Leader will work closely with other Team Leaders and take direction from the Assistant Directors regarding operational requirements of the Customer Contact Team and its functions.As the Team Leader, your responsibilities...

2 months ago seen See more...

Customer Relationship Team Leader - Utilities

Atlamgroup

Melbourne, VIC

Salary annual bonus and performance review CBD office, close to public transport | hybrid working 2 days a week in the office Melbbased Delivering good energy starts from within Its an exciting time to join Origin. This role i...

2 months ago seen See more...

Team Leader, Administrative/Property Services

Heathcote Health

Melbourne, VIC

Manage and be accountable for the station lost and confiscated property office and associated duties. Supervise, train staff and be accountable for motivating staff and provide performance feedback. Role model a high standard of c...

2 months ago seen See more...

ICT & Telecommunications Service Desk Team Leader

Datavoice Communications

Melbourne, VIC

Manage the help Desk Team and evaluate performance. Ensure customer service is timely and accurate on a daily basis. Recruit, train and Service Desk representatives. Set specific customer service standards. Contribute to improving...

2 months ago seen See more...

Customer relations team leader

Fields Auto Division

Essendon, VIC

Lead and inspire a team of Customer relations specialists to achieve and exceed performance targets. Develop and implement strategies to enhance customer satisfaction and loyalty. Handle escalated customer inquiries and complaints...

2 months ago seen See more...

Team Leader, Administrative/Property Services

Victoria Police

Melbourne, VIC

$74,580 - $90,558 a year

Manage and be accountable for the station lost and confiscated property office and associated duties. Supervise, train staff and be accountable for motivating staff and provide performance feedback. Role model a high standard of c...

2 months ago seen See more...

Events Service Team Leader

Park Hyatt

East Melbourne, VIC

Conduct daily pre-shift briefings to employees on preparation, service and menu. Assign responsibilities to front line staff and to monitor their performance periodically. Provide leadership to a diverse team. Assist in conducti...

a month ago seen See more...

Team Member Customer Service / Barista

Filous Patisserie And Bakery

Carlton North, VIC

Employee discount Free drinks Free food must be available onThursday,Friday, Saturday and Sunday Flexible hours available. 1 year of relevant work experience required for this role. Working rights required for this role. Ex...

2 months ago seen See more...

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