Customer Success Lead jobs in New South Wales
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VP OF CUSTOMER SUCCESS
Reduce energy consumption and greenhouse gas emissions by 20% to 40%. Deliver 25% maintenance savings by driving preventative maintenance programs. Improve tenant comfort and reduce tenant hot & cold complaints by up to 32%. Incr...
| Company | Cim |
|---|---|
| Address | Sydney, NSW |
| Category | Accounting & Finance |
| Date Posted | 2 weeks ago See detail |
VP of Customer Success
Cim
Sydney, NSW
Reduce energy consumption and greenhouse gas emissions by 20% to 40%. Deliver 25% maintenance savings by driving preventative maintenance programs. Improve tenant comfort and reduce tenant hot & cold complaints by up to 32%. Incr...
2 weeks ago seen See more...
- View all - jobs in Sydney, NSW
Customer Support Team Lead
Global Payments
Chatswood, NSW
Working alongside other senior leaders in the Support space to deliver and achieve set goals;. Lead and provide high quality support and feedback to direct reports within the team;. Challenge and Support Team members to improve in...
5 days ago seen See more...
- View all Global Payments jobs - jobs in Chatswood, NSW
Customer Hub Operations Lead
Endeavour Group
Surry Hills, NSW
Bring your passion and feel the energy. Great leadership opportunity in our mid-size contact centre. Hybrid working from Sydney. Ensure smooth day-to-day running of Customer Hub operations and business continuity in accordance wit...
5 days ago seen
Customer Success Engineer
Neara
Sydney, NSW
Drawing on your deep engineering knowledge, meet with customers to discuss their unique problems and proactively develop commercially viable, pragmatic and sound solutions to help solve these in our software platform. Strategise w...
2 weeks ago seen See more...
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Customer Success Manager
Objective Corporation
Sydney, NSW
Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective products and safeguard contract r...
2 weeks ago seen See more...
- View all Objective Corporation jobs - jobs in Sydney, NSW
Customer Success Manager
Blueapache
Sydney, NSW
Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...
2 weeks ago seen See more...
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Adoption Customer Success Manager
Culture Amp
Sydney, NSW
Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...
2 weeks ago seen
Senior Customer Success Manager - FinTech
Dext Pte Ltd
Sydney, NSW
Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...
2 weeks ago seen See more...
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Customer Success Manager
Efinancialcareers
Sydney, NSW
This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of end-users. Our open culture is central to...
2 weeks ago seen See more...
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Director, Customer Success
Neara
Sydney, NSW
Lead the Customer Success team, from building the department to developing it for scalability and sustained growth, with all the people, processes, and strategies optimized in a customer-first manner. Ensure customer projects are...
2 weeks ago seen See more...
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Service Delivery Manager - ITIL | Customer Success
Genesis Recruitment Solutions
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Take charge of Service Delivery efforts, collaborating closely with internal teams to meet client needs and SLAs. Implement and enforce best pra...
2 weeks ago seen See more...
Customer Success Manager (Customer Success) (Blockchain)
Crypto Recruit
Sydney, NSW
Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...
2 weeks ago seen See more...
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Junior Customer Success Specialist
Wolters Kluwer
Macquarie Park, NSW
Proactively manage all aspects of the subscription renewal cycle for Wolters Kluwer customers. Participate in group training sessions for customers to maximize the value realization of their investment and mitigate churn. Identify...
2 weeks ago seen See more...
- View all - jobs in Macquarie Park, NSW
Customer Success Manager
Objective
Sydney, NSW
Permanent
Customer Health & Retention:. Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective pro...
2 weeks ago seen See more...
- View all - jobs in Sydney, NSW
Customer Support Team Lead
Brighte Capital
Sydney, NSW
So, we offer a variety of benefits and perks to support you and your family.- Flexible working arrangements to suit individual needs and a hybrid work model.- Employee share options - every new staff member is given an opportunity...
a week ago seen
Customer Service and Logistics Lead
Archer Daniels Midland
Sydney, NSW
Partner with our 3rd party logistics providers to ensure customer orders delivered in full and on time. Train and Develop 2 x Customer Service & Logistics Executives. Process customer orders and contracts from large food and bever...
a week ago seen See more...
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Customer Support Team Lead
Brighte Capital
Sydney, NSW
- Lead onshore Customer Support functions within Brighte Enterprise (Government and Corporate) programs - Set and monitor clear performance objectives for team members - Conduct regular performance evaluations and provide feedback...
a week ago seen
Customer Success Manager
Pagerduty
Sydney, NSW
Permanent
Customer Experience:. Drive usage and adoption for a portfolio of customers to ensure their success and satisfaction with PagerDuty's solutions. Build relationships with decision-makers and champions across your accounts and lead...
2 weeks ago seen See more...
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Customer Experience Lead - Pacific
Schneider Electric
Sydney, NSW
Drive innovation and CX differentiators in the market, aiming for increased satisfaction and loyalty. Measure Customer Experience according to business priorities and define improvement action plans. Resolve customer dissatisfacti...
2 weeks ago seen
Customer Relationship Lead - NDIS
Healthcare Australia
Tamworth, NSW
Champion HCA within the New England Communityto enhance HCAs presence. Collaborate on marketing campaigns with our dynamic State Team. Represent HCA at industry events and forums. Build your knowledge and understanding of the sec...
2 weeks ago seen
Customer Success Manager
Standards Australia
Sydney, NSW
Develop and implement a robust customer excellence delivery infrastructure in order to fulfil a first-class customer experience and embed customer-centric behaviours. Develop and deliver integrated customer engagement and communic...
3 weeks ago seen See more...
- View all Standards Australia jobs - jobs in Sydney, NSW
Senior Operations Lead - Customer Service
Airtree
Sydney, NSW
Full-time. Recruitment type: Permanent. Shaping the landscape of customer relations by leading a dedicated team to ensure exceptional user satisfaction. Driving strategic planning, execution, and enhancement of operations to excee...
2 weeks ago seen See more...
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Enterprise Manager, Customer Success
Procore Technologies
Sydney, NSW
Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...
3 weeks ago seen
Customer Success Manager
Contentful
Sydney, NSW
Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...
3 weeks ago seen See more...
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Customer Success Manager
Restore For Retail
Sydney, NSW
Develop and maintain strong relationships with assigned customers, acting as their primary point of contact for all support, inquiries, and concerns. Collaborate with customers to establish clear goals and success metrics, ensurin...
3 weeks ago seen See more...
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Customer Success Manager
Johnson Controls
Sydney, NSW
Managing relationships, identifying, and implementing business solutions to drive customer revenue. Working closely with regional and mid-market sales managers. Provide critical insights to customers, ensure high levels of satisfa...
3 weeks ago seen
Customer Success Manager
Deputy
Sydney, NSW
Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...
3 weeks ago seen
Customer Success Manager
Onset Group
Sydney, NSW
Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...
3 weeks ago seen See more...
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Head of Customer Success
Audience Republic
Sydney, NSW
Lead and manage a high performing Customer Success teamBuild & lead a team of high performing CSM's (Currently 3x CSMs, 1x Support) - across APAC and North AmericaCreate rapid on-boarding process for new team members, including pl...
3 weeks ago seen See more...
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Strategic Customer Success Manager
Dynatrace
Sydney, NSW
Be the trusted advisor and primary post-sale point of contact for all Strategic Organizations across VIC and WA, engaging proactively with various teams on a regular basis. Leverage your and your teams expertise to increase adopt...
3 weeks ago seen See more...
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