Full-time Manager Customer Experience jobs in Prahran, VIC

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ENGINEERING MANAGER - CUSTOMER PLATFORMS

Stakeholder EngagementPartner with stakeholders to understand specifications, business requirements, and communicate insights Scripting and AutomationDevelop scripts and automated workflows to improve the efficiency and accuracy...

CompanyMyob
AddressMelbourne, VIC
CategoryEngineering
Job typeFull time
Date Posted 2 months ago See detail

Engineering Manager - Customer Platforms

Myob

Melbourne, VIC

Stakeholder EngagementPartner with stakeholders to understand specifications, business requirements, and communicate insights Scripting and AutomationDevelop scripts and automated workflows to improve the efficiency and accuracy...

Manager, Customer Support – Australia

Cessna Textron Aviation

Melbourne, VIC

JOB SUMMARY:The primary responsibility of the Manager of Customer Support is to lead a cross-functional Customer Support team with core responsibilities including warranty, programs, collections, and sales.JOB RESPONSIBILITIES:...

Customer Experience Senior Business Analyst

Atlamgroup

Southbank, VIC

Title: Customer Experience Senior Business Analyst Location: Victoria, Australia Employment Type: Permanent Full Time Description: Werean energised team who is passionate about our customers, strive for operational excellenc...

Customer Experience Lead

Atlamgroup

Melbourne, VIC

In a once in a generation moment, weve brought together powerful brands to create one united force. Opportunities are plenty for those ready to accept the challenge.This opportunityThe Customer Experience, Continuous Improvement...

Customer Experience Agent - Multiple positions

St John Ambulance Vic

Melbourne, VIC

$50,000 - $55,000 a year

Answer inbound calls using Genesys, Salesforce and associated booking requests. Generate business opportunities through new enquiries, existing customers, past customers and cold calls. Converting prospects to sales including thro...

Head of Digital Channels and Customer Experience

Mlc Life Insurance

Melbourne, VIC

About you A highly experienced business leader with 10+ years of leadership experience in the digital transformation space, you possess a proven track record of delivering impactful customer-focused and tangible financial outcomes...

Customer Success Manager

Fujifilm Business Innovation

Melbourne, VIC

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...

Customer Service Manager

Labour Support Group

Melbourne, VIC

Responsibilities Develop and implement Customer Service policies, procedures, and standards in alignment with company goals. Collaborate with other departments to ensure a seamless customer experience across all touchpoints Ensuri...

Customer Sales & Operations Manager - Int'l Business

Abercrombie & Kent

Melbourne, VIC

Overall management of the Customer Sales & Operations Team (approximately 16 staff currently), directly and alongside the Team Leader, Guest Services Manager and Training Coordinator. Commercial Reporting - Weekly and ad-hoc Sales...

Customer & Business Development Manager, APAC

Telus Agriculture & Consumer Goods

Melbourne, VIC

Permanent

Find prospective new clients and drive lead generation activities to create a funnel pipeline of sales opportunities. Qualify new opportunities to support the Sales Plan, & Support the Sales Director in preparing business cases fo...

Customer Insights Manager - Hawthorn East

Coles Group

Hawthorn East, VIC

Permanent

Design and deliver insight programs and solutions covering primary research and customer data analysis. Manage and optimise key platforms to deliver business stakeholders and suppliers with detailed insights. Support team members...

Customer Success Manager

Swoop Aero

Melbourne, VIC

$90,000-115,000 per year

As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve their desired outcomes and derive maximum value from our products.Key ResponsibilitiesCustomer Onboarding Lead the onboarding pro...

Customer Support Group Manager

Page Personnel

Melbourne, VIC

$140,000 per year

Save Job. Convenient CBD Location with Working From Home Hybrid Flexibility. $140,000 - 150,000+ super (pending experience). Lead, organise, and inspire a growing Customer Support Group. Possess a problem-solving mindset and colla...

Customer Advocacy Complaints Manager

Hsbc

Melbourne, VIC

Investigating, managing and drafting responses to internal customer complaints to address any scam related issues along with potentially vulnerable customer complaints within SLA, RG271 guidelines and relevant regulatory timeframe...

Customer Account Manager

Otr Australia Pty Ltd

Melbourne, VIC

Maintain relationships with an existing customer base. Identify and develop new business opportunities. Work to achieve and exceed monthly sales & margin targets. Provide advice and support to our network of customers, whilst prom...

Customer Insights Manager

Medibank

Melbourne, VIC

Help stakeholders create, inform, or develop a strategy or optimise tactical execution. Test or optimize a proposed action e.g. an advert, member communication or proposition. Help understand customer needs or issues e.g. why cust...

Customer Marketing Manager

Atlamgroup

Melbourne, VIC

Join an entrepreneurial brand made by passionate people who create tailored nutrition that helps cats and dogs live their healthiest lives, all while building your own fulfilling and purpose-led career. Reporting to the PSRO Custo...

Global Assistant Brand Manager - Consumer Experience & DTC

Atlamgroup

Melbourne, VIC

Collaborating closely with cross-functional teams, you will be responsible for developing and implementing consumer-centric initiatives that strengthen Penfolds brand loyalty. Partner with cross-functional teams, including Product...

Customer Development Manager

Mars Incorporated

Melbourne, VIC

Prior customer facing sales experience preferred. Natural drive for results and a high desire to achieve success in a team environment. Support the Mars Petcare Strategy in Action with the Strategic Channel prioritisation that has...

Customer Service Manager - Coles Supermakrtes - C B D Express

Coles Supermarkets

Melbourne, VIC

Previous experience working in a fast-paced customer facing environment. Proven leadership experience as youll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements. To maintain...

Large Format - Customer Service Manager

Atlamgroup

Melbourne, VIC

Bringing forth expert product knowledge daily to support parents, grandparents, and caregivers during the early stages of parenthood. About the Role: In this capacity, individuals will collaborate closely with the senior managemen...

Customer Service Manager (Practice Manager)

Lort Smith Animal Hospital

Melbourne, VIC

Provide direction, oversee and manage the Client Relations team; effectively prioritising and coordinating staff to ensure appropriate shift coverage and resourcing is maintained. Guide and mentor your team, role modelling resilie...

Sales Consultant/Experience Manager For Exciting Tech Company

Listingloop.com.au

Melbourne, VIC

Have Finance or Real Estate Experience (Highly preferred but not essential) . Love calling customers on the phone with banter and energy. Possess outstanding listening, written and verbal communication skills. Are highly motiva...

1-1 Personalisation & Customer Engagement Manager

The Making Corporation

Melbourne, VIC

CRM & 1:1 Member (Customer) Engagement. Private Health Insurance Brand Members Before Profit. Competitive Salary & Hybrid Flexible Working....

Customer Service Operations Manager

Alinta Energy

Melbourne, VIC

Based in our Morwell office. Oversee our Morwell Customer Service contact centre. Flexible Hybrid Working |Energy Discounts|Career Growth Opportunities. Managing and accountable for the customer experience delivery of the Morwell...

Customer Relations & Contact Centre Manager

Punthill Apartment Hotels

Melbourne, VIC

A modern &completely open plan office with smart casual dress code. A small team of about 35 peopleacross Customer Relations and Sales, Revenue, Marketing, People & Culture, Property & Leasing and Finance. Walking distanceto pu...

Customer Service Manager | e-Commerce Luxury Fashion

Cettire

Melbourne, VIC

Overseeing Customer Service enquiries from various channels. Hiring, training and managing new employees . Handling some administration duties . Managing escalated customer enquiries. Have experience working in a fast-growing st...

Customer Service Manager (Practice Manager)

Lort Smith

Melbourne, VIC

Provide direction, oversee and manage the Client Relations team; effectively prioritising and coordinating staff to ensure appropriate shift coverage and resourcing is maintained. Guide and mentor your team, role modelling resilie...

Senior Customer Manager - Coles 360 - Hawthorn East

Coles Group

Hawthorn East, VIC

Permanent

Manage a complex set of measurement-related advertiser relationships. Applying measurement and analytical techniques to support advertiser growth and establish retail media best practices. Create new ways to group, segment and und...

Customer Success Manager

Relx

Melbourne, VIC

Developing new relationships and being a trusted advisor to clients. Facilitate product development and identify requirements in relation to organizations ambition - navigate customer queries with relevant internal stakeholders....