It Service Desk Analyst jobs in Canberra, ACT

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IT SERVICE DESK ANALYST

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

CompanySeven
AddressCanberra, ACT
CategoryIT
Date Posted 3 weeks ago See detail

IT Service Desk Analyst

Seven

Canberra, ACT

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

IT Service Desk Analyst - Canberra

Seven West Media

Canberra, ACT

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

Service Desk Analyst , Baseline cleared - Fujitsu

Chandler Macleod Group

Canberra, ACT

Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level.. You will manage calls from initiatio...

Service Desk Analyst

Civil Aviation Safety Authority

Canberra, ACT

CASA is committed to attaining and retaining the highest quality of skilled professionals and providing a desirable work environment in which they can maximise their talent and potential. We are responsible for: human resou...

ICT Service Desk Analyst - Multiple Opportunities

Unisys

Canberra, ACT

Must be an Australian Citizen. Requires Baseline Security Clearance. Provide troubleshooting to computer/desktop installation, operation, configuration, customization, and usage of assigned products. Respond to and resolve custom...

Services Desk Analyst L1

Unisys

Canberra, ACT

1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...

Service Desk Analyst , baseline cleared - Fujitsu

Chandler Macleod

Canberra, ACT

Contract

Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level. You will manage calls from initiation...

Level 2 Service Desk Analyst

Penten

Canberra, ACT

Resume. Cover letter. Clearly outline your Australian citizenship. Serve as an advanced point of contact for end-user queries, demonstrating comprehensive knowledge and expertise in resolving a wide range of issues effectively. Ta...

Service Desk Analyst

Asic

Canberra, ACT

ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation). Permanent position based in Canberra. Providi...

Service Desk Analyst

Minterellison

Canberra, ACT

Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...

ICT Service Desk Analyst - APS 4 (Ongoing)

National Archives Of Australia

Canberra, ACT

Provide front-of-house services and represent the Data and Digital Branch, delivering consistent, high-quality, and responsive client service support to internal users. Support clients and communicate either in person, or electron...

Service Desk Analyst L1

Unisys

Canberra, ACT

1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...

IT Service Desk Support Officer (Multiple Opportunities) - APS Level 4

Attorney-General's Department

Canberra, ACT

$74,679-81,085 per year

Ongoing. Salary: $74 679 to $81 085 plus 15.4% superannuation. Canberra, ACT. Provide a superior client-focused information and technology support service to clients in all areas of the department and the minister's office. Log, r...

Service Desk Analyst

Kbr

Canberra, ACT

Permanent

Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. Your exper...

Service Desk Analyst

Atlamgroup

Canberra, ACT

Understanding of Active Directory and administration processes.Troubleshooting PC, networks, servers, software and hardware problems, and Microsoft applications. A keen interest in developing a career in IT (essential)Unisys has b...

Senior Service Desk Analyst (Workplace Technology)

Genesis It Recruitment

Canberra, ACT

Access to a wide range of training courses. Chance to acquire NV1 clearance. Onsite permanent role. Active Directory and Group Policy Administration. File & Print (Permissions, Groups, Shares). PowerShell (Desirable). Azure Active...

Service Desk Analyst - Permanent Role - Full-time

Digital61

Canberra, ACT

Outstanding customer service skills. Excellent phone manner with great verbal and written communication skills. Effective time, workload, and priority management. General knowledge of IT fundamentals. Strong analytical and problem...

Information and Records Management Resource / Service Desk Analyst

Phoenix Ict Solutions Pty Ltd

Canberra, ACT

Strong communication skills (written and verbal) along with the professionalism and maturity to build effective relationships with both internal and external stakeholders.h. Assists in the search of multiple repositories and retri...

Service Desk Analyst

Kirra Services

Canberra, ACT

Must be able to obtain Negative Vetting Level 1Mandatory Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and Service Desk op...

IT Service Delivery Analyst

Ashurst

Canberra, ACT

Permanent

At least 3 years previous experience providing IT support and analysing and troubleshooting IT incidents. Excellent communication skills and strong customer service focus. Strong attention to detail and highly effective organisati...

Service Desk Analyst

Corp It

Hume, ACT

Career development in a leading Managed Services Provider (MSP) environment. Permanent full-time employment with a competitive salary package. Unique support model that sometimes requires you to attend the customer site and fix is...