It Service Desk jobs

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SERVICE DESK TECHNICAN

Provide 1st and 2nd level technical support across IS/ITservices. Follow ITIL and Agile methodologies, including Problem, Change,Incident, and Request Management. Ensure ACD phones are answered within agreed-upon targets.. Log, mo...

CompanyHays Recruitment
AddressSydney, NSW
CategoryCustomer Service
Date Posted 2 weeks ago See detail

Service Desk Technican

Hays Recruitment

Sydney, NSW

Provide 1st and 2nd level technical support across IS/ITservices. Follow ITIL and Agile methodologies, including Problem, Change,Incident, and Request Management. Ensure ACD phones are answered within agreed-upon targets.. Log, mo...

IT Service Technician - Level 2 Support

Northbridge It Recruitment Propr

Melbourne, VIC

Provide support directly to clients onsite at their premises. Provide remote support of servers, desktops, applications, and cloud services in Microsoft-based environments. Configure, troubleshoot and remediate issues with firewal...

Service Desk Analyst - Brisbane

St Vincent's Health Australia

Brisbane, QLD

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

Service Desk Team Lead

First Focus It

Bentley, WA

We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...

Service Desk Manager

Harvey Nash

Brisbane, QLD

Hybrid Work from Home and Office. Melbourne, Sydney or Queensland Office Location. $120k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Excellent communication; Proactive,...

Service Desk Team Leader

M&T Resources

Brisbane, QLD

Lead the IT Service Desk team, to ensure the ICT resolution response framework provides timely, effective and client focused services aligned to business objectives. Support people through change, building a high performing team w...

One IT - Service Transition manager (operational readiness)Flexible

Wsp

Sydney, NSW

Create awareness and ensure engagement between the IT Project Management Office and the Front Line Services Hub organisations, this includes IT Partners and other 3rd parties working as part of the Hub operation.. Work within t...

IT Service Manager

Downer

Ryde, NSW

Working closely with IT teams, business units, and vendors, you will define service levels, establish processes, and monitor performance to ensure the effective and efficient delivery of IT services. Downer is the leading provider...

ICT Service Desk Team Leader

Digital61

Canberra, ACT

Lead, mentor, and motivate Service Desk technicians. Set performance expectations, prioritize tasks, and ensure timely issue resolution. Maintain a customer-centric approach and handle escalated issues. Streamline processes, analy...

Service Desk Operator

Macq 01

Hobart, TAS

a similar role, preferably in a large and/or complex organisation. the Microsoft suite of products (Active Directory, Exchange, Office365) and MS System Centre Suite of products (desirable). information technology client support i...

Hospital Service Desk Attendant

Compass Group

South Brisbane, QLD

Close to public transport / discounted parking. Busy Hospital environment. join the team to help make a difference ! Data entry into site database. Answering email and telephones in a busy hospital environment. Providing infor...

IT Service Technician - Level 2 Support

Northbridge Recruitment

Melbourne, VIC

Provide support directly to clients onsite at their premises. Provide remote support of servers, desktops, applications, and cloud services in Microsoft-based environments. Configure, troubleshoot and remediate issues with firewal...

Service Desk Officer

Hudson

Ballarat, VIC

1-2 years' experience delivering level 1 support in a corporate or government IT Service Desk environment. Solid knowledge of the MS Windows Operating system environment (Windows 7, 8, 10) and MS Office suite of applications (2013...

1st Line Service Desk Agent

Cybertill

Collingwood, VIC

Take ownership of customer support issues logged via email and telephone to quickly diagnose and resolve them. Strive to meet all SLAs set with our customers and work under pressure and within strict timescales. Always use our kn...

Service Desk Officer

Hudson

Melbourne, VIC

1-2 years' experience delivering level 1 support in a corporate or government IT Service Desk environment. Solid knowledge of the MS Windows Operating system environment (Windows 7, 8, 10) and MS Office suite of applications (2013...

Service Desk Analyst

Flinders Port Holdings Pty Ltd

Adelaide, SA

Contribute effectively to the team ensuring efforts are aligned toward achieving team goals;. Provide quality customer service in response to enquiries and requests for assistance in the use of enterprise and operational system, e...

Level 2 Service Desk Analyst

Penten

Canberra, ACT

Resume. Cover letter. Clearly outline your Australian citizenship. Serve as an advanced point of contact for end-user queries, demonstrating comprehensive knowledge and expertise in resolving a wide range of issues effectively. Ta...

Service Desk Operator

Toshiba

Macquarie Park, NSW

Full Time Permanent position . 1 year experience in 1st level IT support role. Macquarie Park location with Free onsite parking. Variety of paid leaves to support you - Birthday leave, Community Service leave, Corporate Social Res...

Various Opportunities - IT Service Support - IT Engagement, Innovation and Suppo

Attorney-General's Department

Brisbane, QLD

High-level client service skills, with the ability to deal sensitively with staff in high pressure situations and demonstrate discretion. Experience in an IT Service Support team in a busy and complex environment. Expertise, or ab...

Service Desk Analyst

Asic

Canberra, ACT

ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation). Permanent position based in Canberra. Providi...

Various Opportunities - IT Service Support - IT Engagement, Innovation and Suppo

Attorney-General's Department

Canberra, ACT

High-level client service skills, with the ability to deal sensitively with staff in high pressure situations and demonstrate discretion. Experience in an IT Service Support team in a busy and complex environment. Expertise, or ab...

Service Desk Analyst

Minterellison

Canberra, ACT

Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...

Service Desk Analyst - Brisbane

St Vincent's Health Australia

Bowen Hills, QLD

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

ICT Service Desk Analyst - APS 4 (Ongoing)

National Archives Of Australia

Canberra, ACT

Provide front-of-house services and represent the Data and Digital Branch, delivering consistent, high-quality, and responsive client service support to internal users. Support clients and communicate either in person, or electron...

Service Desk Analyst - Application Support

Thomax Technology

Melbourne, VIC

Up to 6 weeks of Annual Leave. Rapid career development and ongoing learning opportunities. Company bonus/incentive. Employee referral scheme. Flexible/ hybrid working arrangements. Volunteer paid time off to make an impact outsid...

Level 2/3 Service Desk Engineer - Adelaide

Efex

Adelaide, SA

Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....

L1 Service Desk Engineer (SDE)

Digital Armour Corporation

North Sydney, NSW

Provide first-level technical support and resolve issues to minimize downtime. Monitor and respond to service requests and network alerts swiftly. Log and manage tickets accurately within our Enterprise Toolset (ConnectWise). Coll...

Level 1/2 Service Desk Analyst

Ashdown People

Sydney, NSW

$80,000-$90,000 + super. Permanent Position. Sydney CBD location. Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Main...

Service Desk Analyst

Norton Rose Fulbright

Sydney, NSW

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...

Service Desk Analyst (Remote All NSW)

Prvidr

Sydney, NSW

Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...