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SERVICE DESK ANALYST

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...

CompanyNorton Rose Fulbright
AddressSydney, NSW
CategoryCustomer Service
Date Posted 2 weeks ago See detail

Service Desk Analyst

Norton Rose Fulbright

Sydney, NSW

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...

Service Desk Analyst (Remote All NSW)

Prvidr

Sydney, NSW

Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...

Service Desk Engineer L1

Virtual It Group

Shellharbour, NSW

Provide 1st Level Technical helpdesk/Service Desk support to all users. Provide IT and application support to all users. Support and maintain all technology infrastructure. Liaise 3rd party relationships with vendors, suppliers, a...

Level 2 Service Desk Engineer

Hays Recruitment

Moonee Ponds, VIC

The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities. What you'll need to succeed To be successful in your application, you...

Graduate Service Desk Engineer

Virtuelle Group

Rhodes, NSW

Bachelor's Degree in Computer Science or similar. Excellent communication skills . Can do attitude. Passion for technology and customer engagement. Ability to learn fast....

Service Desk Engineer L2

Virtual It Group

Alexandria, NSW

Provide 1st & 2nd Level Technical helpdesk/Service Desk support to all users. Provide IT and application support to all users. Support and maintain all technology infrastructure. Liaise with vendors, suppliers, and support contrac...

Service Desk Analyst

Robert Half

Carlton, VIC

First-line IT support for all staff via phone calls. Strong experience with Active Directory. Brilliant working experience with Microsoft Office. EMR support experience highly desirable. Outstanding people skills. Exceptional comm...

Service desk engineer

Thedrivegroup

Macquarie Park, NSW

Service Desk Engineer * Up to $85k plus super * Mac Park/ North Ryde * Hybrid working environment About the role: You will be working across the Level 2/3 space as and when needed, and being a client liaison. Supporting Endpoints,...

Service Desk Technican

Hays Recruitment

Sydney, NSW

Global Organisation Within Transport Industry. Must Be Australian Citizen. Competitive Hourly Rate. Provide 1st and 2nd level technical support across IS/IT services.. Follow ITIL and Agile methodologies, including Problem, Change...

Junior IT Service Technician

Computergate

Ryde, NSW

Capture incidents in the issue log. Escalate incidents to relevant individuals and support teams for support. Coordinate with end users and support teams to capture additional details to support investigation. Provide ad hoc updat...

Level 2 Service Desk and Onsite Engineer

Blueapache

Sydney, NSW

We offer options for you to interview virtually. blueAPACHE oers an environment to make a real dierence, develop careers within a supportive and rewarding environment. Regular social events and an awesome culture work with a t...

Service Desk Analyst

Flinders Port

Adelaide, SA

Contribute effectively to the team ensuring efforts are aligned toward achieving team goals;. Provide quality customer service in response to enquiries and requests for assistance in the use of enterprise and operational system, e...

Mitel service desk engineer

Calibre One

Brisbane, QLD

MUST be Mitel certified in 3300/MIVB. The triage of incoming tickets via the ticketing system. Acting on priority requests within the agreed timeframe (SLA). Joining in with the out of hours on call roster. Assisting with training...

Service Desk Officer

Recruitment Hive

Sydney, NSW

12+12 Month Federal Government Contract position. Opportunity to obtain a Baseline Clearance. Hybrid working from Parramatta location (some WFH). Capture demand for incident resolution and service requests. . Escalate appropriate...

Service Desk Analyst (Remote All QLD)

Prvidr

Brisbane, QLD

Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...

Service Desk Officers

Talent International

Perth, WA

Supporting and provisioning end-user hardware, software, applications, peripherals and portable telephony devices and IT asset life cycle processes and procedures in a medium to large organisation. Delivering, maintaining and supp...

Service Desk Officer

Blackroc

Rockhampton, QLD

Provide support by receiving, logging, resolving and escalating service requests and incidents in a fast and efficient manner following established policies, procedures, and standards. Analyse and resolve requests to maximise reso...

Service Desk Analyst

Chandler Macleod Group

Australian Capital Territory

Serve as the primary point of contact for all IT-related issues and requests, including hardware and software problems, network connectivity issues, and system errors. Provide timely and efficient technical support to end-users vi...

Level 1 Service Desk Technician

Emerging It

North Sydney, NSW

Respond promptly to client requests and incidents via phone, email, or ticketing system. Document all client interactions and technical issues with precision. Provide basic troubleshooting and technical support for hardware, softw...

Service Desk Analyst L1

Unisys

Canberra, ACT

1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...

Service Desk Manager

Austin Technology

Subiaco, WA

Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and enforce best practices for incident management, problem resolution, and escalation pro...

Service Desk Advisor

Agl

Docklands, VIC

End User devices (Desktop, Laptop, Mobile). Servers (virtual & physical). Networking (router, Switch, AP). Voice (multiple platforms). Be customer facing, engaging directly with all colleagues. This role will be required to transl...

Service Desk Analyst

Gallagher Au

East Melbourne, VIC

Provide hands-on 1st level support for all IT related incidents whilst recording details in the IT Service Management tool and assisting with resolution. Liaise with the business and internal service resources to resolve incidents...

ITS Service Delivery Supervisor

Yunex Traffic

Melbourne, VIC

Line management responsibility for field technicians.. Planning of installation and maintenance activities and ensuring all works are well planned to include appropriate materials, resources and coordinated to customers schedules...

Service Desk Officer

Emanate Technology

Sydney, NSW

Proficiency in resolving 1st / 2nd level technical issues. Experience in supporting environments with servers operating Microsoft Windows Server and Microsoft Exchange, and desktops / laptops operating Windows 10 / 11. Demonstrate...

Level 1/2 Windows/Network Service Desk Support Officers - Multiple Positions

Atlantic Digital

Fortitude Valley, QLD

MS-102 Certification would be highly regarded. Experience with MAC systems is an advantage....

Infrastructure Deployment Engineer, IT Services

Amazon Corporate Services Pty Ltd - C17

Sydney, NSW

The positions responsibilities involve installation of infrastructure hardware, configuration and network connectivity across a range of delivery projects, predominantly focused on corporate offices. The Infrastructure Deployment...

Service Desk Engineer

Mcintosh & Son

Perth, WA

Manage the ticketing system (Manage Engine Service Desk) to control the IT requests within McIntosh Group. This will include the initial logging of the service requests and escalation as required with key support vendors. Maintain...

IT Service Technician Melbourne (Level 2)

Jem Computer Systems Pty Ltd

Melbourne, VIC

Provide support directly to clients onsite at their premises. Provide remote support of servers, desktops, applications, and cloud services in Microsoft-based environments. Configure, troubleshoot and remediate issues with firewal...

Service Desk Technician

Robert Half

Perth, WA

Provide first and second level technical support to end-users via phone, email, or other communication channels. Respond to service requests in a timely manner and maintain accurate records of support activities. Troubleshoot and...