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Service Desk Analyst jobs in Kensington, VIC

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SERVICE DESK COORDINATOR - ON SITE

Primary support for On/Off Site, Phone, Portal and Email support to customers for Level 1 and 2 end-user system support issues, queries and faults. Secondary support for all On/Off Site, Phone, Portal and Email support to customer...

CompanyTelstra Health
AddressMelbourne, VIC
CategoryCustomer Service
Job typeFull time
Date Posted a month ago See detail

Service Desk Coordinator - On site

Telstra Health

Melbourne, VIC

Primary support for On/Off Site, Phone, Portal and Email support to customers for Level 1 and 2 end-user system support issues, queries and faults. Secondary support for all On/Off Site, Phone, Portal and Email support to customer...

a month ago seen See more...

Service Desk Level 2

Bsi People Recruitment

Melbourne, VIC

Listed 19/4/24. Melbourne. Permanent / Full Time. 2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...

a month ago seen See more...

Technical Support Engineer - IT Service Desk

Cbus Super

Melbourne, VIC

Tertiary qualifications in IT or a related discipline, or alternatively industry qualifications (Microsoft, Cisco etc). At least 3 years experience working in an IT function primarily dealing with customer support, and/or basic...

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IT Service Desk Officer

Healthscope

Melbourne, VIC

Permanent Full Time Position Friendly and supportive work cultureAre you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people? Our tea...

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Service Desk Engineer (Level 3 Helpdesk)

Azured Consulting Pty Ltd

Melbourne, VIC

$80,000 - $80,000 a year

$80, 000 + Super. Work in a great team of smart and talented people. Learn lots of new technologies and skills. Career development opportunities. Work from home 4 days per week + Wednesdays in our Glen Iris office. Immediate star...

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Service Desk L1

Atlamgroup

Melbourne, VIC

What success looks like in this role: 1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly c...

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Service Desk L1

Unisys

Melbourne, VIC

1st Level telephone contact support.. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.. Must be logged into...

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Service Desk Lead

Voyager Recruitment

Melbourne, VIC

$95,000 - $100,000 plus Superannuation

Is one of Australias most recognised Financial Services firms and a recipient of multiple awards. Boasts a diverse and inclusive company culture with flexible working conditions. Are scaling up and are looking for the best talent...

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APS 6 - IT Service Desk Team Leader

Federal Court Of Australia

Melbourne, VIC

$90,199 - $101,022 per annum, plus superannuation

Excellent communication skills, written and verbal. Ability to understand, troubleshoot complex technical issues. Understand IT policies and procedures. Provide support via phone, remotely and in-person. Recording of all incidents...

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Service Desk Officer

Australian Red Cross

Melbourne, VIC

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Customer Query HandlingServe as the subject matter expert for the product/service, address custome...

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Service Desk – Melbourne, Australia

Axiom Technologies

Melbourne, VIC

1+ year of relevant experience....

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Graduate Service Desk Support Administrator

Equity Trustees

Melbourne, VIC

Provide prompt customer support using ITSM tools, escalating complex issues when necessary. Support software applications to ensure smooth operation and promptly troubleshoot issues. Monitor cybersecurity tickets, ensuring prompt...

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APS 6 - IT Service Desk Team Leader

Aps

Melbourne, VIC

Delivery of quality ICT support services to clients Excellent communication skills, written and verbal.Ability to understand, troubleshoot complex technical issues.Understand IT policies and procedures.Provide support via phone, r...

2 months ago seen See more...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

2 months ago seen See more...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

2 months ago seen See more...

ICT & Telecommunications Service Desk Team Leader

Datavoice Communications

Melbourne, VIC

Manage the help Desk Team and evaluate performance. Ensure customer service is timely and accurate on a daily basis. Recruit, train and Service Desk representatives. Set specific customer service standards. Contribute to improving...

2 months ago seen See more...

Service Desk IT Support - Level 3 | Microsoft 365 / Cloud | MSP

Ich Group

Melbourne, VIC

handling Level 3 service ticket incidents of clients. desktop & infrastructure support across Microsoft O365, Azure cloud services, WAN/LAN, Print and AV. escalating & relating to Account Manager. providing a customer success expe...

2 months ago seen See more...

Service Desk Manager

Trc Group

Melbourne, VIC

$100,000 - $120,000 a year

Manage the delivery of support to internal and external stakeholders to agreed Service Levels. Identify trends and advise Head of IT Operations of emergent problems. Report on Service Levels, identifying trends and areas for impro...

2 months ago seen See more...

Service Desk Support

Victrack

Docklands, VIC

Flexible work environment | hybrid work

Free travel on all public transport - Trains | Trams | V/Line. 17.5% leave loading. 1 x Extra day off (EDO) per month. Flexible work environment | hybrid work. Stable work environment - Victorian Government state-owned enterprise....

2 months ago seen See more...

Service Now analyst

Deloitte

Melbourne, VIC

Permanent

Job Requisition ID: 35496About the roleAre you an experienced and self-motivated technologist who is looking for a daily collaborative environment with the opportunity to leverage your exceptional client-facing skills? If so, cons...

4 weeks ago seen See more...

Senior Analyst - Data & Analytical Services

Atlamgroup

Melbourne, VIC

Ongoing Appointment Full Time - 80hrs (1.0 EFT) Managers and Administrative Worker Grade 5 (HS5) Located at The Alfred Great Staff Benefits, Including: Salary Packaging 5 Weeks Annual Leave 13 ADO's The Department The Clinical Per...

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People Services Data Analyst

Atlamgroup

Melbourne, VIC

16th April, 2024 About Us GWF is one of the largest food manufacturers in Australia and New Zealand, employing around 6,000 people across 60 sites. GWF?s business units include Tip Top, DON, Yumi's, MAURI and Jasol. We?ve grown fr...

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Service Now Business Analyst

Milestone Information Technology

Melbourne, VIC

Milestone IT is a premier recruitment agency specializing in connecting top talent with leading companies across various industries. Key Responsibilities:- Collaborate with stakeholders to gather and analyze business requirements...

a month ago seen See more...

Business Analyst - Service Delivery Team x 2

Atlamgroup

Melbourne, VIC

Job Description:Milestone IT is a premier recruitment agency specializing in connecting top talent with leading companies across various industries. We are currently partnered with a prominent retail chain, recognized globally for...

2 months ago seen See more...

Analyst, Self Service Adoption

Anz

Docklands, VIC

Conduct discovery on the feature backlog to understand benefits, technical feasibility and business/customer appetite Work with frontline and operations teams to understand and document existing processes Elicit business requireme...

2 months ago seen See more...

Analyst, Self Service Adoption

Anz

Docklands, VIC

Conduct discovery on the feature backlog to understand benefits, technical feasibility and business/customer appetite Work with frontline and operations teams to understand and document existing processes Elicit business requir...

2 months ago seen See more...

Analyst, Self Service Adoption

Anz

Docklands, VIC

Contract

Excellent analytical, strategic and conceptual thinking skills. Ability to solve complex problems using a range of techniques. Ability to identify MVP through planning, organising, modelling and prioritising requirements with stak...

2 months ago seen See more...

Level 1 - Service Desk Technician

Total Computer Technology

Port Melbourne, VIC

Position in a well established Managed Service Provider. Fun, fast paced team environment. On the job training provided. Vast potential for career growth. Port Melbournelocation. General interest in IT. Knowledge and understandin...

a month ago seen See more...

Local Network Service Provider Analyst

Michael Page

Southbank, VIC

Proactively identify, analyse, and resolve Standing Data and metering data issues and exceptions through all internal and Market systems for all LNSP functions Assess issues and exceptions across the end-to-end process and systems...

4 weeks ago seen See more...

Manager- Service Desk

Mercy Health

Richmond, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

a month ago seen See more...

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