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Form of work Job Description:Milestone IT is a premier recruitment agency specializing in connecting top talent with leading companies across various industries. We are currently partnered with a prominent retail chain, recognized globally for its innovative approach and commitment to excellence. Our client is seeking a talented Business Analyst to join their Service Delivery Team and play a key role in enhancing the delivery of IT services to meet the evolving needs of their customers. Position Overview:As a Business Analyst within the Service Delivery Team, you will work closely with stakeholders to understand business requirements, identify opportunities for improvement, and drive initiatives to enhance Service Delivery processes and systems. You will leverage your analytical skills and business acumen to bridge the gap between business objectives and technical solutions, ultimately contributing to the success of our client's IT service operations. Key Responsibilities:- Collaborate with stakeholders to gather and analyze business requirements related to IT Service Delivery.- Conduct stakeholder interviews,…
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