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Service Desk Analyst jobs in South Melbourne, VIC

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SERVICE DESK SPECIALIST

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

CompanyBendigo Kangan Institute
AddressEssendon, VIC
CategoryCustomer Service
Date Posted 3 days ago See detail

Service Desk Specialist

Bendigo Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

3 days ago seen See more...

Local Network Service Provider Analyst

Michael Page

Southbank, VIC

Proactively identify, analyse, and resolve Standing Data and metering data issues and exceptions through all internal and Market systems for all LNSP functions Assess issues and exceptions across the end-to-end process and systems...

3 weeks ago seen See more...

Service Desk Officer

Mpau Technology

Melbourne, VIC

Responding to support requests and inquiries from end-users in a professional and timely manner. Troubleshooting hardware and software issues related to desktops, laptops, printers, and other peripherals. Installing, configuring,...

4 weeks ago seen See more...

Service Desk Specialist

Just Group

Melbourne, VIC

Receiving and responding to IT queries including trouble shooting scanner, POS system technical issuesand a multitude of Support Officeinquiries. Ensure every phone query is dealt with professionally and accurately recorded in o...

4 weeks ago seen See more...

Manager- Service Desk

Mercy Health Vic

Melbourne, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

4 weeks ago seen See more...

IT Service Desk Manager

I2 Management Pty Ltd

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

4 weeks ago seen See more...

Service Desk Level 2

Bsi People

Melbourne, VIC

2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into t...

4 weeks ago seen See more...

Service Desk L2

Unisys

Melbourne, VIC

2nd Level telephone contact support.. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.. Must be logged into...

4 weeks ago seen See more...

Service Desk

Bsi People

Melbourne, VIC

1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into t...

4 weeks ago seen See more...

Service Desk

Bsi People Recruitment

Melbourne, VIC

Listed 19/4/24. Melbourne. Permanent / Full Time. 1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...

4 weeks ago seen See more...

Service Desk Coordinator - On site

Telstra Health

Melbourne, VIC

Primary support for On/Off Site, Phone, Portal and Email support to customers for Level 1 and 2 end-user system support issues, queries and faults. Secondary support for all On/Off Site, Phone, Portal and Email support to customer...

4 weeks ago seen See more...

Service Desk Level 2

Bsi People Recruitment

Melbourne, VIC

Listed 19/4/24. Melbourne. Permanent / Full Time. 2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...

4 weeks ago seen See more...

Manager- Service Desk

Mercy Health

Richmond, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

4 weeks ago seen See more...

Technical Support Engineer - IT Service Desk

Cbus Super

Melbourne, VIC

Tertiary qualifications in IT or a related discipline, or alternatively industry qualifications (Microsoft, Cisco etc). At least 3 years experience working in an IT function primarily dealing with customer support, and/or basic...

4 weeks ago seen See more...

IT Service Desk Officer

Healthscope

Melbourne, VIC

Permanent Full Time Position Friendly and supportive work cultureAre you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people? Our tea...

4 weeks ago seen See more...

Service Desk Engineer (Level 3 Helpdesk)

Azured Consulting Pty Ltd

Melbourne, VIC

$80,000 - $80,000 a year

$80, 000 + Super. Work in a great team of smart and talented people. Learn lots of new technologies and skills. Career development opportunities. Work from home 4 days per week + Wednesdays in our Glen Iris office. Immediate star...

4 weeks ago seen See more...

Service Desk L1

Atlamgroup

Melbourne, VIC

What success looks like in this role: 1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly c...

4 weeks ago seen See more...

Service Desk L1

Unisys

Melbourne, VIC

1st Level telephone contact support.. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.. Must be logged into...

4 weeks ago seen See more...

Level 1 - Service Desk Technician

Total Computer Technology

Port Melbourne, VIC

Position in a well established Managed Service Provider. Fun, fast paced team environment. On the job training provided. Vast potential for career growth. Port Melbournelocation. General interest in IT. Knowledge and understandin...

4 weeks ago seen See more...

Service Desk Lead

Voyager Recruitment

Melbourne, VIC

$95,000 - $100,000 plus Superannuation

Is one of Australias most recognised Financial Services firms and a recipient of multiple awards. Boasts a diverse and inclusive company culture with flexible working conditions. Are scaling up and are looking for the best talent...

a month ago seen See more...

APS 6 - IT Service Desk Team Leader

Federal Court Of Australia

Melbourne, VIC

$90,199 - $101,022 per annum, plus superannuation

Excellent communication skills, written and verbal. Ability to understand, troubleshoot complex technical issues. Understand IT policies and procedures. Provide support via phone, remotely and in-person. Recording of all incidents...

a month ago seen See more...

Service Desk Officer

Australian Red Cross

Melbourne, VIC

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Customer Query HandlingServe as the subject matter expert for the product/service, address custome...

a month ago seen See more...

Service Desk – Melbourne, Australia

Axiom Technologies

Melbourne, VIC

1+ year of relevant experience....

a month ago seen See more...

Graduate Service Desk Support Administrator

Equity Trustees

Melbourne, VIC

Provide prompt customer support using ITSM tools, escalating complex issues when necessary. Support software applications to ensure smooth operation and promptly troubleshoot issues. Monitor cybersecurity tickets, ensuring prompt...

a month ago seen See more...

APS 6 - IT Service Desk Team Leader

Aps

Melbourne, VIC

Delivery of quality ICT support services to clients Excellent communication skills, written and verbal.Ability to understand, troubleshoot complex technical issues.Understand IT policies and procedures.Provide support via phone, r...

a month ago seen See more...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

a month ago seen See more...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

a month ago seen See more...

ICT & Telecommunications Service Desk Team Leader

Datavoice Communications

Melbourne, VIC

Manage the help Desk Team and evaluate performance. Ensure customer service is timely and accurate on a daily basis. Recruit, train and Service Desk representatives. Set specific customer service standards. Contribute to improving...

2 months ago seen See more...

Service Desk IT Support - Level 3 | Microsoft 365 / Cloud | MSP

Ich Group

Melbourne, VIC

handling Level 3 service ticket incidents of clients. desktop & infrastructure support across Microsoft O365, Azure cloud services, WAN/LAN, Print and AV. escalating & relating to Account Manager. providing a customer success expe...

2 months ago seen See more...

Service Desk Manager

Trc Group

Melbourne, VIC

$100,000 - $120,000 a year

Manage the delivery of support to internal and external stakeholders to agreed Service Levels. Identify trends and advise Head of IT Operations of emergent problems. Report on Service Levels, identifying trends and areas for impro...

2 months ago seen See more...

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