Service Desk Engineer jobs in Belconnen, ACT

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MANAGED SERVICE DESK ENGINEER

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

CompanyAsi Solutions
AddressBelconnen, ACT
CategoryIT
Date Posted a month ago See detail

Managed Service Desk Engineer

Asi Solutions

Belconnen, ACT

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

Managed Service Desk Engineer

Asi Solutions

Belconnen, ACT

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

EOI Service Desk Agent - Multiple Locations

Kirra Services

Canberra, ACT

Provide specialised, escalated technical support from a central location (typically helpdesk) either by telephone or email. Negotiate timeframes for solution implementation with users and updating users on progress during problem...

Cloud Engineer - Technology Services

Australian Digital Health Agency

Canberra, ACT

About the AgencyAbout the RoleThis role sits in the Platform & Services Engineering team is responsible for assessing our IT infrastructure to help plan, implement and deploy our ongoing Essential Eight uplift and cloud modernisat...

System Engineer ? Field Service Specialist

Atlam Group

Canberra, ACT

Permanent

Cleared is currently supporting Defence and are looking to speak to a NV2 System EngineerField Service Specialist who is based in Canberra. The System Engineering role will provide specialist knowledge and capacity to: Job Descri...

IT Service Desk Analyst

Cleared Ict

Canberra, ACT

Troubleshoot and support computer/desktop installation, operation, configuration, customization, and usage of assigned products. Provide prompt, efficient, and friendly customer service by responding to and resolving customer requ...

Service Desk Analyst

The Recruitment Company

Canberra, ACT

Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...

ICT Service Desk - Quality Coach / Quality Assurance Specialist

Unisys

Canberra, ACT

Must be an Australian Citizen.. NV1 Security Clearance is required.. The role is based in Canberra, Australia.. Consistently monitor Service Desk agent interactions with End Users and related tickets. Ensure timely and effective c...

Service desk Analyst

Boundary Consulting Pty Ltd

Canberra, ACT

Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...

Service Desk Analyst

Australian Electoral Commission

Canberra, ACT

Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and Service Desk operations. Demonstrated personal integrity whilst achieving...

Service Desk Support

Whizdom

Canberra, ACT

Provide Level 2 application support to theBusiness areas. Provide thorough triage, investigation and analysis of issues escalated by reviewing design and functional specification documentation and attempting to replicate in lower...

Level 1 Service Desk Technician

All It Solutions

Canberra, ACT

A hungry attitude for all things IT. Great customer service skills. Fluent English communication. A positive attitude. Present well. Networking. Server technologies. Desktop systems. Microsoft operating systems and applications. C...

Service desk

Kirra Services

Canberra, ACT

Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to r...

Triaging & Admin Service Desk

Australian National University

Acton, ACT

Exciting and diverse role. Ongoing development. Central Canberra location. A statement addressing the selection criteria. A current curriculum vitae (CV)which includes the names and contact details of at least three referees (pre...

Building Services Engineer (Mechanical, Electrical, Hydraulics)

Esbs Consult Pty Ltd

Mitchell, ACT

Familiarity with or possess technical knowledge of principles required for understanding the Australian National Construction Code NCC Building Code of Australia and the Plumbing Code of Australia. Familiarity with or an ability...

IT Service Desk Analyst

Cleared Ict

Barton, ACT

This opportunity is ideal for individuals passionate about IT support and customer service, looking to make a significant impact in a dynamic environment. Address customer requests related to software, hardware, and network operat...

Senior Hydraulic Engineer - Building Services

Wsp

Canberra, ACT

Specific activities will include, but are not limited to:Provide hydraulic services design & analysis on projects, design basis, scope of works specifications in accordance with industry standards on a variety of mid to top tier m...

Triaging & Admin Service Desk

Australian National University

Canberra, ACT

556112 Canberra / ACT, ACT, Australia, 2601 Continuing Closing at: Jun 9 2024 at 23:55 AEST Exciting and diverse role. Ongoing development. Central Canberra location. A statement addressing the selection criteria. A current curri...

Service Desk Manager

Australian Sports Commission

Canberra, ACT

Lead and manage the Service Desk, including day-to-day operations, priorities for staff, training and developing work plans. Detect, analyse, report and escalate emerging Service Desk issues and risks, recognising systemic issues...

ICT Service Desk Manager

Unisys

Canberra, ACT

Must be an Australian Citizen. To be successful, you must hold at least NV1-level security clearance.. The role is based in Canberra, Australia. Managing employees who obtain information from services requester, log information in...

Service Desk Analyst , Baseline cleared - Fujitsu

Chandler Macleod Group

Canberra, ACT

Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level.. You will manage calls from initiatio...

Service Desk Analyst

Civil Aviation Safety Authority

Canberra, ACT

CASA is committed to attaining and retaining the highest quality of skilled professionals and providing a desirable work environment in which they can maximise their talent and potential. We are responsible for: human resou...

ICT Service Desk Analyst - Multiple Opportunities

Unisys

Canberra, ACT

Must be an Australian Citizen. Requires Baseline Security Clearance. Provide troubleshooting to computer/desktop installation, operation, configuration, customization, and usage of assigned products. Respond to and resolve custom...

Services Desk Analyst L1

Unisys

Canberra, ACT

1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...

Graduate Field Service Engineer (24 Month Contract)

Www.hologic.com

Canberra, ACT

Hologic is an innovative medical technology company primarily focused on improving Womens Health and well-being through early detection and treatment. We develop, manufacture and supply life-changing Diagnostics, GYN Surgical and...

Service Desk Manager

Australian Institute Of Sport

Canberra, ACT

$98,209 - $113,229 + up to 15.4% superannuation - ASC Grade 5. Canberra. Ongoing Full Time. Lead and manage the Service Desk, including day-to-day operations, priorities for staff, training and developing work plans. Detect, analy...

Service Desk Analyst , baseline cleared - Fujitsu

Chandler Macleod

Canberra, ACT

Contract

Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level. You will manage calls from initiation...

IT Service Desk Analyst

Seven

Canberra, ACT

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

IT Service Desk Analyst - Canberra

Seven West Media

Canberra, ACT

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

ICT Service Desk Team Leader

Digital61

Canberra, ACT

Lead, mentor, and motivate Service Desk technicians. Set performance expectations, prioritize tasks, and ensure timely issue resolution. Maintain a customer-centric approach and handle escalated issues. Streamline processes, analy...