Service Desk Lead jobs in Australian Capital Territory
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SERVICE DESK ANALYST , BASELINE CLEARED - FUJITSU
Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level. You will manage calls from initiation...
| Company | Chandler Macleod |
|---|---|
| Address | Canberra, ACT |
| Category | Customer Service |
| Salary | Contract |
| Date Posted | 21 hours ago See detail |
Service Desk Analyst , baseline cleared - Fujitsu New
Chandler Macleod
Canberra, ACT
Contract
Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level. You will manage calls from initiation...
21 hours ago seen See more...
- View all Chandler Macleod jobs - jobs in Canberra, ACT
Service Desk Team Lead
Unisys
Canberra, ACT
Permanent
Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...
3 weeks ago seen See more...
- View all Unisys jobs - jobs in Canberra, ACT
IT Service Desk Analyst - Canberra
Seven West Media
Canberra, ACT
Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....
a week ago seen See more...
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IT Service Desk Analyst
Seven
Canberra, ACT
Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....
a week ago seen See more...
- View all Seven jobs - jobs in Canberra, ACT
ICT Service Desk Team Leader
Digital61
Canberra, ACT
Lead, mentor, and motivate Service Desk technicians. Set performance expectations, prioritize tasks, and ensure timely issue resolution. Maintain a customer-centric approach and handle escalated issues. Streamline processes, analy...
2 weeks ago seen See more...
- View all Digital61 jobs - jobs in Canberra, ACT
Level 2 Service Desk Analyst
Penten
Canberra, ACT
Resume. Cover letter. Clearly outline your Australian citizenship. Serve as an advanced point of contact for end-user queries, demonstrating comprehensive knowledge and expertise in resolving a wide range of issues effectively. Ta...
2 weeks ago seen See more...
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Service Desk Analyst
Minterellison
Canberra, ACT
Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...
2 weeks ago seen See more...
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Service Desk Analyst
Asic
Canberra, ACT
ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation). Permanent position based in Canberra. Providi...
2 weeks ago seen See more...
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ICT Service Desk Analyst - APS 4 (Ongoing)
National Archives Of Australia
Canberra, ACT
Provide front-of-house services and represent the Data and Digital Branch, delivering consistent, high-quality, and responsive client service support to internal users. Support clients and communicate either in person, or electron...
2 weeks ago seen See more...
Service Desk Analyst
Chandler Macleod Group
Australian Capital Territory
Serve as the primary point of contact for all IT-related issues and requests, including hardware and software problems, network connectivity issues, and system errors. Provide timely and efficient technical support to end-users vi...
2 weeks ago seen See more...
Service Desk Analyst L1
Unisys
Canberra, ACT
1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...
2 weeks ago seen See more...
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Service Desk L1
Unisys
Canberra, ACT
Permanent
What success looks like in this role:1st Level telephone contact support.Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly cus...
2 weeks ago seen See more...
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IT Service Desk Support Officer (Multiple Opportunities) - APS Level 4
Attorney-General's Department
Canberra, ACT
$74,679-81,085 per year
Ongoing. Salary: $74 679 to $81 085 plus 15.4% superannuation. Canberra, ACT. Provide a superior client-focused information and technology support service to clients in all areas of the department and the minister's office. Log, r...
2 weeks ago seen See more...
Service Desk Analyst
Kbr
Canberra, ACT
Permanent
Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. Your exper...
3 weeks ago seen See more...
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Service Request & Change Lead
Peoplebank
Canberra, ACT
Performing work associated with process analysis, design, improvement, build, test, training, quality, metrics and documentation as per the standards required by the Department. Advanced experience in Service Request Management an...
2 weeks ago seen See more...
- View all Peoplebank jobs - jobs in Canberra, ACT
Service Delivery Lead
Unisys
Canberra, ACT
Permanent
Leads the Global and/or local Delivery of Services provided by Unisys to a particular account or group of accounts. Responsible for the successful planning, implementation and execution of the contracted services where success cri...
2 weeks ago seen See more...
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Service Desk Supervisor
Unisys
Canberra, ACT
Permanent
Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...
3 weeks ago seen See more...
- View all Unisys jobs - jobs in Canberra, ACT
Service Desk Manager
Unisys
Canberra, ACT
Permanent
Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...
3 weeks ago seen See more...
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Service Desk Support
Fujitsu Australia Limited
Canberra, ACT
$40 – $50 per hour
ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...
3 weeks ago seen See more...
SAP HXM Lead - Customer Services
Dxc Technology
Canberra, ACT
Permanent
Extensive experience in consulting environments and previous experience leading SAP HXM teams. Strong experience in developing and managing high performing teams with the ability to lead, engage and inspire a team spread across mu...
3 weeks ago seen See more...
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Service Desk Analyst
Atlamgroup
Canberra, ACT
Understanding of Active Directory and administration processes.Troubleshooting PC, networks, servers, software and hardware problems, and Microsoft applications. A keen interest in developing a career in IT (essential)Unisys has b...
4 weeks ago seen See more...
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Senior Service Desk Analyst (Workplace Technology)
Genesis It Recruitment
Canberra, ACT
Access to a wide range of training courses. Chance to acquire NV1 clearance. Onsite permanent role. Active Directory and Group Policy Administration. File & Print (Permissions, Groups, Shares). PowerShell (Desirable). Azure Active...
4 weeks ago seen See more...
- View all Genesis It Recruitment jobs - jobs in Canberra, ACT
Level 2/3 Service Desk Engineer - Canberra
Efex
Canberra, ACT
Deliver proficient and timely proactive and reactive IT support tailored to meet our clients' needs, ensuring system continuity. Conduct support and maintenance of client environments within agreed parameters. Maintain frequent co...
4 weeks ago seen See more...
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Service Desk Analyst - Permanent Role - Full-time
Digital61
Canberra, ACT
Outstanding customer service skills. Excellent phone manner with great verbal and written communication skills. Effective time, workload, and priority management. General knowledge of IT fundamentals. Strong analytical and problem...
4 weeks ago seen See more...
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Information and Records Management Resource / Service Desk Analyst
Phoenix Ict Solutions Pty Ltd
Canberra, ACT
Strong communication skills (written and verbal) along with the professionalism and maturity to build effective relationships with both internal and external stakeholders.h. Assists in the search of multiple repositories and retri...
4 weeks ago seen See more...
Level 2 Service Desk Technician
All It Solutions
Canberra, ACT
A hungry attitude for all things IT. Great customer service skills. Fluent English communication. A positive attitude. Present well. Networking concepts and hardware. Server technologies. Desktop systems. Microsoft operating syste...
4 weeks ago seen See more...
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Senior Service Desk Officer
Royal Australian Mint
Deakin, ACT
$95,515 - $104,362 a year
They also manage application deployment and maintainthe standard operating environment within Microsoft EndpointConfiguration Manager.As a senior position within the ICT Service Delivery team, theSenior Service Desk Officer reinfo...
4 weeks ago seen See more...
- View all Royal Australian Mint jobs - jobs in Deakin, ACT
Service Desk Technician | Level 2
Quo Group
Fyshwick, ACT
Understand, uphold and execute all business policies and procedures. Support clients within all SLA's timings and maintain communication throughout the entire process of incident management. Work with third party vendors and soft...
4 weeks ago seen See more...
- View all Quo Group jobs - jobs in Fyshwick, ACT
Service Desk Analyst
Corp It
Hume, ACT
Career development in a leading Managed Services Provider (MSP) environment. Permanent full-time employment with a competitive salary package. Unique support model that sometimes requires you to attend the customer site and fix is...
4 weeks ago seen See more...
- View all Corp It jobs - jobs in Hume, ACT
Service Desk Analyst
Chandler Macleod
Australian Capital Territory
Contract
Serve as the primary point of contact for all IT-related issues and requests, including hardware and software problems, network connectivity issues, and system errors. Provide timely and efficient technical support to end-users vi...
a month ago seen See more...
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