Service Desk Manager jobs in Australian Capital Territory

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SERVICE DESK MANAGER

Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...

CompanyUnisys
AddressCanberra, ACT
CategoryCustomer Service
SalaryPermanent
Date Posted yesterday See detail

Service Desk Manager

Unisys

Canberra, ACT

Permanent

Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...

Service Desk Manager

Australian Digital Health Agency

Canberra, ACT

$111,611 - $127,294 a year

Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...

Customer Service Desk Manager

Aps

Canberra, ACT

Manage a multi-channel Customer Service environment providing an excellent Customer Service experience. Create a productive and motivating team environment to respond to digital sourcing enquiries in a timely manner. Maintain cust...

Service Desk Manager, IT Service Operations and Management

Australian Electoral Commission

Canberra, ACT

$87,635 - $98,223 a year

Knowledge and experience in the development, implementation, evaluation and Management of the provision of ICT helpdesk/support services to clients. Knowledge and experience in successfully setting priorities and delivering qualit...

Service Desk Manager, IT Service Operations and Management

Australian Electoral Commission

Australian Capital Territory

Knowledge and experience in the development, implementation, evaluation and Management of the provision of ICT helpdesk/support services to clients. Knowledge and experience in successfully setting priorities and delivering qualit...

Service Delivery Manager New

Sense Group

Canberra, ACT

Permanent

Identify and document IT service management requirements. Design, develop, and implement policies, processes, and procedures aligned with the ITIL framework. Coordinate Agile processes and methodologies, including managing the Ser...

Information and Records Management Resource / Service Desk Analyst

Phoenix Ict Solutions Pty Ltd

Canberra, ACT

Strong communication skills (written and verbal) along with the professionalism and maturity to build effective relationships with both internal and external stakeholders.h. Assists in the search of multiple repositories and retri...

Service Desk Supervisor

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

Service Desk Team Lead

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

Service Desk Support

Fujitsu Australia Limited

Canberra, ACT

$40 – $50 per hour

ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...

Director ? Building Services Manager

Atlamgroup

Canberra, ACT

You will collaborate with talented and diverse professionals working on iconic projects to drive future ready outcomes that will benefit clients and communities. We are passionate about tackling the complex and sophisticated chall...

Service Manager

Gulson Canberra

Fyshwick, ACT

Responsibility for all Service Department administration, reporting & management. Ensuring continuous growth of profitability and efficiencies. Achieving above benchmark CSI results in line with the manufacturers requirements. Wo...

Perioperative Services Manager

Streamtalent

Canberra, ACT

$130,000 - $130,000 a year

Salary paying up to $130,000 + superannuation. Relocation assistance. State-of-the-art facilities. Onsite parking. Employee Assistance Programs. Health Insurance. Experience in Theatre/Perioperative setting. Managment/Leadership e...

Service Management Tool Administrator

Kirra Services

Canberra, ACT

Security Clearance: Have, or have the ability to obtain, at least a Negative Vetting 1 (NV1) security clearance before commencement of work.SFIA Level SMTA SINT L4Key duties include; Establish and maintain Service Management To...

Deputy Service Manager

Uniting Nsw & Act

Weston, ACT

Located in Mirinjani ACT. Full Time Position. Competitive pay, flexibility & great benefits (such as Salary Packaging). Working for the continuous improvement of our service in line with Accreditation Standards. Facilitating the d...

Deputy Service Manager

Uniting

Australian Capital Territory

Located in Mirinjani ACT. Full Time Position. Competitive pay, flexibility & great benefits (such as Salary Packaging). Working for the continuous improvement of our service in line with Accreditation Standards. Facilitating the d...

Perioperative Services Manager - Full Time - ACT

Curis Recruitment

Canberra, ACT

Up to $160,000.00 per annum + 11% superannuation. Permanent, full-time role. Supportive and collaborative team. Leading private day surgery and short-stay facility. Relocation assistance available, up to $5000! Opportunity to live...

Event Services Manager

Park Hyatt

Canberra, ACT

This is your chance to work at a luxuriousheritageproperty like no other.The benefits you will enjoy as a valued member of our Hyatt Family: Access to employee benefits such as complimentary shift meals, discounts for th...

Disability Service manager

Veritycareservices

Canberra, ACT

$95,000 - $110,000 a year

Excellent understanding of the NDIS. Relevant qualification or demonstrated equivalent professional experience. A minimum of 2 years of experience is required. Demonstrated knowledge of NDIS operations. Comprehensive knowledge and...

Events Services Manager

Hyatt Hotels

Canberra, ACT

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Events Services Manager re...

Service Desk Analyst

Atlamgroup

Canberra, ACT

Understanding of Active Directory and administration processes.Troubleshooting PC, networks, servers, software and hardware problems, and Microsoft applications. A keen interest in developing a career in IT (essential)Unisys has b...

Senior Service Desk Analyst (Workplace Technology)

Genesis It Recruitment

Canberra, ACT

Access to a wide range of training courses. Chance to acquire NV1 clearance. Onsite permanent role. Active Directory and Group Policy Administration. File & Print (Permissions, Groups, Shares). PowerShell (Desirable). Azure Active...

Level 2/3 Service Desk Engineer - Canberra

Efex

Canberra, ACT

Deliver proficient and timely proactive and reactive IT support tailored to meet our clients' needs, ensuring system continuity. Conduct support and maintenance of client environments within agreed parameters. Maintain frequent co...

Service Desk Analyst - Permanent Role - Full-time

Digital61

Canberra, ACT

Outstanding customer service skills. Excellent phone manner with great verbal and written communication skills. Effective time, workload, and priority management. General knowledge of IT fundamentals. Strong analytical and problem...

Home Care Services Manager

Goodwin Aged Care

Farrer, ACT

Full-time ongoing role. Competitive salary up to $102,000 + super. NFP salary packaging up to $15,900 a year. Ongoing professional development. Reward & Recognition - Goodwin wants you to stay happy, motivated, and productive in y...

Level 2 Service Desk Technician

All It Solutions

Canberra, ACT

A hungry attitude for all things IT. Great customer service skills. Fluent English communication. A positive attitude. Present well. Networking concepts and hardware. Server technologies. Desktop systems. Microsoft operating syste...

Senior Service Desk Officer

Royal Australian Mint

Deakin, ACT

$95,515 - $104,362 a year

They also manage application deployment and maintainthe standard operating environment within Microsoft EndpointConfiguration Manager.As a senior position within the ICT Service Delivery team, theSenior Service Desk Officer reinfo...

Service Desk Technician | Level 2

Quo Group

Fyshwick, ACT

Understand, uphold and execute all business policies and procedures. Support clients within all SLA's timings and maintain communication throughout the entire process of incident management. Work with third party vendors and soft...

IT Service Management & ServiceNow Experts

Thinkstream

Canberra, ACT

Proven experience with ITSM and/or ServiceNow platforms. Experience in multiple disciplines of Service Management. Strong understanding of ITIL principles. Ability to effectively communicate with clients and stakeholders. An under...

Service Desk Analyst

Corp It

Hume, ACT

Career development in a leading Managed Services Provider (MSP) environment. Permanent full-time employment with a competitive salary package. Unique support model that sometimes requires you to attend the customer site and fix is...