Service Desk Support jobs in Canberra, ACT
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SERVICE DESK SUPPORT
Provide Level 2 application support to theBusiness areas. Provide thorough triage, investigation and analysis of issues escalated by reviewing design and functional specification documentation and attempting to replicate in lower...
| Company | Whizdom |
|---|---|
| Address | Canberra, ACT |
| Category | IT |
| Date Posted | a week ago See detail |
Service Desk Support
Whizdom
Canberra, ACT
Provide Level 2 application support to theBusiness areas. Provide thorough triage, investigation and analysis of issues escalated by reviewing design and functional specification documentation and attempting to replicate in lower...
a week ago seen See more...
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IT Service Desk Support Officer (Multiple Opportunities) - APS Level 4
Attorney-General's Department
Canberra, ACT
$74,679-81,085 per year
Ongoing. Salary: $74 679 to $81 085 plus 15.4% superannuation. Canberra, ACT. Provide a superior client-focused information and technology support service to clients in all areas of the department and the minister's office. Log, r...
a month ago seen See more...
Service Desk Support
Fujitsu Australia Limited
Canberra, ACT
$40 – $50 per hour
ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...
2 months ago seen See more...
IT Technical Support expert with IT Service Management experience New
Zsoft Technologies
Canberra, ACT
Permanent
Proven experience in a level 2 Technical Support role, supporting large numbers of users nationally. Ability to effectively utilise Ivanti or similar IT Service Management tools. Exposure to and use of Microsoft Active Directory....
16 hours ago seen See more...
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IT Service Desk Analyst
Cleared Ict
Canberra, ACT
Troubleshoot and support computer/desktop installation, operation, configuration, customization, and usage of assigned products. Provide prompt, efficient, and friendly customer service by responding to and resolving customer requ...
5 days ago seen See more...
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Service Desk Analyst
The Recruitment Company
Canberra, ACT
Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...
a week ago seen See more...
ICT Service Desk - Quality Coach / Quality Assurance Specialist
Unisys
Canberra, ACT
Must be an Australian Citizen.. NV1 Security Clearance is required.. The role is based in Canberra, Australia.. Consistently monitor Service Desk agent interactions with End Users and related tickets. Ensure timely and effective c...
a week ago seen
Service desk Analyst
Boundary Consulting Pty Ltd
Canberra, ACT
Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...
a week ago seen See more...
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Service Desk Analyst
Australian Electoral Commission
Canberra, ACT
Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and Service Desk operations. Demonstrated personal integrity whilst achieving...
a week ago seen
Level 1 Service Desk Technician
All It Solutions
Canberra, ACT
A hungry attitude for all things IT. Great customer service skills. Fluent English communication. A positive attitude. Present well. Networking. Server technologies. Desktop systems. Microsoft operating systems and applications. C...
a week ago seen See more...
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Service desk
Kirra Services
Canberra, ACT
Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to r...
a week ago seen
Support at Home Clinical Manager - Aged Care Services
Community Services #1
Canberra, ACT
Are you a Registered Nurse (RN highly desirable) or Allied Health professional with current AHPRA registration, and looking for a change? Can you provide clinical oversight and operational guidance to a high-quality Aged Care Serv...
5 days ago seen See more...
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Physiotherapist - Early Family Support Service
Act Health
Canberra, ACT
These services include support, education, and information; counselling, assessment and screening; early identification and referral; and the delivery of public health programs. Physiotherapists work within the Early Family Suppor...
a week ago seen See more...
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Counsellor - Early Family Support Service
Act Health
Canberra, ACT
Employment Type: Part Time (29.4 Hours per Week), Temporary 12 Month Contract with possibility of extension and/or permanencyClassification: Health Professional Level 3 (PN 29138) Salary: $99,819 - $110,398 (Plus 11.5% Super)Loca...
a week ago seen See more...
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IT Service Desk Analyst
Cleared Ict
Barton, ACT
This opportunity is ideal for individuals passionate about IT support and customer service, looking to make a significant impact in a dynamic environment. Address customer requests related to software, hardware, and network operat...
5 days ago seen See more...
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Onsite IT support service
Exclaim It
Canberra, ACT
Location: Canberra, Australian Capital Territory. Type: Contract. Job #16723. Taking ownership of customer issues and requests by proactively managing a positive client experience and ensuring results are communicated to the clien...
a week ago seen See more...
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Hospital Assistants - Patient Support Services - Health Service Officer 3
Act Health
Canberra, ACT
Employment Type:Permanent, Full Time or Part Time applicants consideredClassification: Health Service Officer Level 3 (PN 35000, 24318, 57027, 57403, 19740, 31317, 57408, 57028, several)Salary: $55,350 - $57,149 (Plus 11.5% Super...
a week ago seen See more...
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Triaging & Admin Service Desk
Australian National University
Canberra, ACT
556112 Canberra / ACT, ACT, Australia, 2601 Continuing Closing at: Jun 9 2024 at 23:55 AEST Exciting and diverse role. Ongoing development. Central Canberra location. A statement addressing the selection criteria. A current curri...
3 weeks ago seen See more...
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Service Desk Manager
Australian Sports Commission
Canberra, ACT
Lead and manage the Service Desk, including day-to-day operations, priorities for staff, training and developing work plans. Detect, analyse, report and escalate emerging Service Desk issues and risks, recognising systemic issues...
3 weeks ago seen See more...
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ICT Service Desk Manager
Unisys
Canberra, ACT
Must be an Australian Citizen. To be successful, you must hold at least NV1-level security clearance.. The role is based in Canberra, Australia. Managing employees who obtain information from services requester, log information in...
3 weeks ago seen See more...
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Service Desk Analyst , Baseline cleared - Fujitsu
Chandler Macleod Group
Canberra, ACT
Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level.. You will manage calls from initiatio...
3 weeks ago seen See more...
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Service Desk Analyst
Civil Aviation Safety Authority
Canberra, ACT
CASA is committed to attaining and retaining the highest quality of skilled professionals and providing a desirable work environment in which they can maximise their talent and potential. We are responsible for: human resou...
3 weeks ago seen See more...
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ICT Service Desk Analyst - Multiple Opportunities
Unisys
Canberra, ACT
Must be an Australian Citizen. Requires Baseline Security Clearance. Provide troubleshooting to computer/desktop installation, operation, configuration, customization, and usage of assigned products. Respond to and resolve custom...
3 weeks ago seen See more...
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Shared Service Support Officer
Easy Authoring
Canberra, ACT
Contract role till November 2024 with possible extension.. Hourly pay rate up to $34.58/ hour + Super.. Work location: Grafton office.. 7 hours a day. 35 hours a week.. Provide consistently high-quality customer service by interpr...
3 weeks ago seen See more...
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APS4 Office Services Support - NOG
Dfp Recruitment
Canberra, ACT
Building maintenance coordination and fault reporting, processing of invoices, local vehicle fleet management. Escorting of contractors. Daily management of the cleaning contractors. National coordinated practices, procurements, d...
3 weeks ago seen See more...
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Services Desk Analyst L1
Unisys
Canberra, ACT
1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...
3 weeks ago seen See more...
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Service Desk Manager
Australian Institute Of Sport
Canberra, ACT
$98,209 - $113,229 + up to 15.4% superannuation - ASC Grade 5. Canberra. Ongoing Full Time. Lead and manage the Service Desk, including day-to-day operations, priorities for staff, training and developing work plans. Detect, analy...
3 weeks ago seen See more...
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Front Desk Officer - Health Information Services
Act Health
Canberra, ACT
Employment Type: Full Time, Temporary 6-Month Contract with possibility of extension and/or permanencyClassification: Administrative Service Officer 2/3 (PN 25132) Salary: $64,744 - $78,177 (Plus 11.5% Super)Location: Canberra Ho...
3 weeks ago seen See more...
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Service Desk Analyst , baseline cleared - Fujitsu
Chandler Macleod
Canberra, ACT
Contract
Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level. You will manage calls from initiation...
4 weeks ago seen See more...
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Manager - Women's AOD Support Services
Welfare Recruitment Solutions
Canberra, ACT
Qualifications in social sciences or related field. Experience managing services that support women who have experienced domestic violence and/or homelessness. Ability to lead and develop a multidisciplinary team. Experience in le...
3 weeks ago seen See more...
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