Service Desk jobs in New South Wales

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IT SERVICE DESK ANALYST

Triage/Log all Incident & Service requests, assigning tickets to wider teams and escalating where necessary. Assist in answering phone calls where users will be calling our support line for assistance. Escalate for resolution all...

CompanyHub24 Group
AddressSydney, NSW
CategoryIT
Date Posted 2 weeks ago See detail

IT Service Desk Analyst

Hub24 Group

Sydney, NSW

Triage/Log all Incident & Service requests, assigning tickets to wider teams and escalating where necessary. Assist in answering phone calls where users will be calling our support line for assistance. Escalate for resolution all...

Service Desk Analyst L1

Brennan It

Newcastle, NSW

An environment that embraces learning and development of all employees. A focus on health and well-being. Discounted IT hardware and software products. A strong culture underpinned by values that are truly lived every day. Fle...

Service Desk Officer

Enterprise It Resources

Sydney, NSW

Support end user device hardware such as printers, desktops, laptops, monitors, tablets, smartphones, desk phones, accessories, and audio-visual equipment. Use a ticketing system to log all requests and issues and respond to Servi...

Service Desk Engineer

Virtual It Group

Shellharbour, NSW

POSITION SUMMARYThe primary objective is to provide exceptional customer service, remote & on-site technical support to our clients as well as building/maintaining strong relationships expected by a trusted advisor.POSITION OUTCOM...

Service Desk Analyst 12 month FTC ASAP

Futureyou

Sydney, NSW

Temporary

You will be customer service orientated. You will have up to 2 years' experience in a customer-facing technology role. You will be able to effectively prioritise competing tasks. You will be able to communicate effectively using t...

IS Service Desk support

Ashdown People

Sydney, NSW

$47.00 per hour

Support end user device hardware such as printers, desktops, laptops, monitors, tablets, smartphones, desk phones, accessories, and audio-visual equipment. Use a ticketing system to log all requests and issues and respond to Servi...

IT Operations and Service Desk Technician

Cloudflare

Sydney, NSW

Permanent

Act as the primary contact for IT support within the organization, managing Service Desk tickets and responding to user requests in a timely manner. Install, configure, and update hardware and software, ensuring optimal workstatio...

Service Desk Team Leader

Jem Computer Systems Pty Ltd

Castle Hill, NSW

Leading a team of technicians and administrative staff within the wider Services Group. This includes providing advice, mentorship, conducting quarterly and annual reviews, running regular team meetings, workforce planning, perfor...

ICT Service Desk Officer

City Of Parramatta

Parramatta, NSW

Deliver a customer service orientated approach to providing support to the business for all initial technology related support including end user equipment and applications support.. Ensure that all assigned tasks are completed w...

Service Desk Engineer - Health tech

Fernway Partners

Sydney, NSW

Identify and resolve Windows and AD issues via phone and remote support tools, in an effective and timely manner. Active directory password tickets and more complex system deep dives. Analyse, identify, diagnose, and troubleshoot...

Service Desk Engineer - Sydney Northern Beaches

Nexon Asia Pacific

Allambie Heights, NSW

Serve as the first point of contact for customers seeking assistance. Perform remote and on-site troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details pr...

Managed Service Desk Engineer

Asi Solutions

Botany, NSW

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

L2 Service Desk & Onsite Engineer

Blueapache

Sydney, NSW

Stakeholder EngagementPartner with stakeholders to understand specifications, business requirements, and communicate insights Scripting and AutomationDevelop scripts and automated workflows to improve the efficiency and accuracy...

Junior Service Desk Engineer Intern

Acs Foundation

Sydney, NSW

Responding to IT support requests: Addressing user inquiries related to hardware, software, applications, and network security issues promptly and professionally. Service Management: Accurately log/document all Service Desk issues...

Casual - Guest Service Agent (Front Desk Reception) 25-38Hrs

Elements Of Byron

Byron Bay, NSW

Provide exceptional customer service by responding to requests promptly, efficiently and courteously. Experience working in a 4-5 star resort/hotel front office environment. Demonstrated proficiency in Microsoft Office, Fidelio or...

Service Desk Analyst

Paxus

McMahons Point, NSW

Deliver first-level support effectively responding to user queries and technical support requests via phone, email, and ticketing. Collaborate with IT colleagues and users to troubleshoot and resolve software and hardware issues p...

IT Service Desk Analyst

Interface Inc.|Built Environment

Sydney, NSW

climate fellowshipClimate Change: Learning for ActionOur climate fellowship is an intensive exploration of climate science, climate impacts, and climate solutions, all designed to help you get to work on climate.Applications close...

Service Desk Analyst (L1 & L2)

Perigon Group

Sydney, NSW

$70k - $80k inc Super (Depending on Experience). Level 1 & 2 / Windows / Active Directory / O365. Sydney Based. Must be Permanent Resident or Citizen. Analyse and resolve incoming requests to the Service Desk, escalating where re...

Service desk officer

City Of Parramatta

Parramatta, NSW

Deliver a customer service orientated approach to providing support to the business for all initial technology related support including end user equipment and applications support. Ensure that all assigned tasks are completed wit...

IT Service Desk Analyst

The Hills Shire Council

Baulkham Hills, NSW

You will be confident to managing job priorities and assist in streamlining the Service Desk processes to improve efficiency and continuous improvement.Working with us:We live our values of Honesty, Integrity, Loyalty, Leadership...

Service Officer Service Desk

Indigeco Pty Ltd

Sydney, NSW

Provide phone support and advice on SAP Finance/payroll matters. Promote, support, and guide clients in utilizing self-service options. Follow established procedures and log incidents/requests using ServiceNOW. Deliver exceptional...

Service Officer Service Desk

Indigeco Pty Ltd

Sydney, NSW

Provide phone support and advice on SAP Finance/payroll matters. Promote, support, and guide clients in utilizing self-service options. Follow established procedures and log incidents/requests using ServiceNOW. Deliver exceptional...

FT/Permanent Guest Service Agent (Front Desk Reception)

Elements Of Byron

Byron Bay, NSW

Provide exceptional customer service by responding to requests promptly, efficiently and courteously. Experience working in a 4-5 star resort/hotel front office environment. Demonstrated proficiency in Microsoft Office, Fidelio or...

Service Desk Team Lead

Northbridge Recruitment

Castle Hill, NSW

Guiding Your Team: Youll lead a team of technicians and administrative staff. This involves offering advice, providing mentorship, conducting quarterly and annual reviews, running regular team meetings, and managing workforce pla...

Service Desk Analyst

Australian Energy Market Operator

Sydney, NSW

Acts as the routine contact point, receiving and handling requests for support with a focus on customer and service experience. Responds to a broad range of service requests for support by providing information to fulfil requests...

Service Desk Analyst

Australiansuper

Sydney, NSW

We make a difference, delivering outcomes for millions of members. Join a fast paced and growing team with a global reach. Flexible and inclusive work environment for all. Provide first-level contact for users via phone, email, Te...

Service Desk Engineer

Mvsi Onboard Pty Ltd

North Sydney, NSW

We are a dynamic team of 50 professionals, spread across more than 12 countries with offices in Australia, Malaysia, the United Kingdom, the USA, and the Philippines. Our innovative SaaS product is trusted by banks, fintechs, and...

Service Desk Team Lead

First Focus It

Botany, NSW

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

Service Desk Analyst

Humm Group

Sydney, NSW

Work on assigned Service Tickets in line with associated SLAs. Self-enter a ticket for any work assigned to you via email, phone or verbally. Monitor & manage priority alerts and notifications and respond accordingly through serv...

Service Desk Technican

Hays Recruitment

Parramatta, NSW

Provide 1st and 2nd level technical support across IS/IT services.. Follow ITIL and Agile methodologies, including Problem, Change, Incident, and Request Management.. Ensure ACD phones are answered within agreed-upon targets.. Log...