Service Desk jobs in Sydney, NSW
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SERVICE DESK TECHNICAL LEAD / CUSTOMER ACCOUNT MANAGER
Build and maintain relationships with clients to understand their business and align technology solutions with their needs. Assist clients in developing and progressing a technology roadmap that aligns with their business objectiv...
| Company | Ibc Recruitment |
|---|---|
| Address | Sydney, NSW |
| Category | Customer Service |
| Date Posted | just now See detail |
Service Desk Technical Lead / Customer Account Manager New
Ibc Recruitment
Sydney, NSW
Build and maintain relationships with clients to understand their business and align technology solutions with their needs. Assist clients in developing and progressing a technology roadmap that aligns with their business objectiv...
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Service Desk Technician New
Ninjaone, Llc
Sydney, NSW
Manage Tier 1 Service Desk ticket queues including:. Ticket triage. Ensuring tickets are properly diagnosed and resolved within our SLA. Contribute to updating internal knowledge base articles. Ensure processes and procedures are...
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Senior Service Desk Technician | Help Desk Support, 6 month contract New
Northbridge Recruitment
Sydney, NSW
4+ years experience in Desktop Support. Experience working with Google and MS products. ITIL certification and working knowledge of ITIL Processes. Identify and mitigate any risks to Desktop support services. Provide input to repo...
33 minutes ago seen See more...
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Service Desk Support Engineer L1-1.5 New
Ibc Recruitment
Sydney, NSW
Assist the Service Desk and manage customer expectations. Provide technical assistance via phone and email. Travel to customer sites for technical support. Respond to escalations as needed. Fulfill service requests within SLAs. Pa...
14 hours ago seen See more...
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Service Desk Engineer New
Limelight People
Sydney, NSW
Provide technical assistance for our customers over the phone and email. Travel to customer sites to provide technical support. Responding to escalations from the team when required. Fulfil Service Requests within SLAs. Participat...
14 hours ago seen
Service Desk Analyst - Hybrid WFH role New
Secure Agility
Sydney, NSW
Windows 10 & O365 support. Windows Server 2008-2020support (provisioning accounts, basic troubleshooting). Exchange 2010-2019 & Onlinesupport (mailbox creation, permissions, message tracking) . Firewall security (triage the c...
23 hours ago seen
Application Support - Service Desk Analyst
Thomax Technology
Sydney, NSW
Up to 6 weeks of Annual Leave. Rapid career development and ongoing learning opportunities. Company bonus/incentive. Employee referral scheme. Flexible/ hybrid working arrangements. Volunteer paid time off to make an impact outsid...
5 days ago seen See more...
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Senior Service Desk Technician | Help Desk Support, 6 month contract
Northbridge It Recruitment Propr
Sydney, NSW
4+ years experience in Desktop Support. Experience working with Google and MS products. ITIL certification and working knowledge of ITIL Processes. Identify and mitigate any risks to Desktop support services. Provide input to repo...
5 days ago seen See more...
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L2 Service Desk Engineer
Launch Recruitment
Sydney, NSW
2-4 years experience as L2 Service Desk Engineer (also willing to look after some L1 tasks). Experience supporting hybrid setup (data centre and cloud), Windows O365, SharePoint, Dell Hardware, Ios, various ticketing & phone syste...
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Service Desk Team Lead
Kbr
Sydney, NSW
Manage the daily operation of the Service Desk team, ensuring that all service requests are handled efficiently, in accordance with agreed timeframes and the ITIL Framework.. Provide an escalation point to team members for resolut...
5 days ago seen See more...
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Service Officer Service Desk New
Indigeco Pty Ltd
Sydney, NSW
Provide phone support and advice on SAP Finance/payroll matters. Promote, support, and guide clients in utilizing self-service options. Follow established procedures and log incidents/requests using ServiceNOW. Deliver exceptional...
14 hours ago seen See more...
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Service Officer Service Desk New
Indigeco Pty Ltd
Sydney, NSW
Provide phone support and advice on SAP Finance/payroll matters. Promote, support, and guide clients in utilizing self-service options. Follow established procedures and log incidents/requests using ServiceNOW. Deliver exceptional...
14 hours ago seen See more...
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Service desk analyst -Level 2
The Recruitment Company
Sydney, NSW
Manage the desktop support queue via ServiceNow, ensuring timely issue resolution. Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals. Provide AV support for Client Services Floors and mee...
a week ago seen See more...
- View all The Recruitment Company jobs - jobs in Sydney, NSW
Service Desk Team Leader
Uts College
Sydney, NSW
Degree qualifications (postgraduate desired) in Information Technology or related field / ITIL v4 Accreditation / Technical accreditations (HDAA or other). Previous experience working in an ITSM environment (Incident, Change & Pro...
a week ago seen See more...
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IS Service Desk support
Ashdown People
Sydney, NSW
Support end user device hardware such as printers, desktops, laptops, monitors, tablets, smartphones, desk phones, accessories, and audio-visual equipment. Use a ticketing system to log all requests and issues and respond to Servi...
a week ago seen
Service desk analyst -Level 2
The Recruitment Company
Sydney, NSW
Manage the desktop support queue via ServiceNow, ensuring timely issue resolution. Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals. Provide AV support for Client Services Floors and mee...
a week ago seen See more...
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Service Desk Officer
Hays Recruitment
Sydney, NSW
To be a fit for this role you will have minimum 1 years recent experience in a Level 1. Provide support to Windows environment, manage AD and AD user management. Experience providing support on O365 environment. Experience in prov...
a week ago seen See more...
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IT Service Desk Analyst
Hub24 Group
Sydney, NSW
Triage/Log all Incident & Service requests, assigning tickets to wider teams and escalating where necessary. Assist in answering phone calls where users will be calling our support line for assistance. Escalate for resolution all...
a week ago seen See more...
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Service Desk Officer
Enterprise It Resources
Sydney, NSW
Support end user device hardware such as printers, desktops, laptops, monitors, tablets, smartphones, desk phones, accessories, and audio-visual equipment. Use a ticketing system to log all requests and issues and respond to Servi...
a week ago seen See more...
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Service Desk Analyst 12 month FTC ASAP
Futureyou
Sydney, NSW
Temporary
You will be customer service orientated. You will have up to 2 years' experience in a customer-facing technology role. You will be able to effectively prioritise competing tasks. You will be able to communicate effectively using t...
2 weeks ago seen See more...
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IS Service Desk support
Ashdown People
Sydney, NSW
$47.00 per hour
Support end user device hardware such as printers, desktops, laptops, monitors, tablets, smartphones, desk phones, accessories, and audio-visual equipment. Use a ticketing system to log all requests and issues and respond to Servi...
2 weeks ago seen See more...
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IT Service Desk Specialist New
Stan Entertainment
North Sydney, NSW
Receive, record and resolve IT infrastructure problems to support productivity. Provide timely & effective support for all IT systems. Monitor and escalate calls to ensure resolution to agreed SLA. Ensure effective, regular and ti...
14 hours ago seen
IT Operations and Service Desk Technician
Cloudflare
Sydney, NSW
Permanent
Act as the primary contact for IT support within the organization, managing Service Desk tickets and responding to user requests in a timely manner. Install, configure, and update hardware and software, ensuring optimal workstatio...
2 weeks ago seen See more...
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Service Desk Engineer
Mvsi Onboard
North Sydney, NSW
Global Opportunity in Fintech. A real focus on our people. Strong Career Development. Phenomenal product. Work for any MVSI office around the world! Provide technical & product support to our clients, troubleshooting and resolving...
2 days ago seen See more...
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Service Desk Engineer - Health tech
Fernway Partners
Sydney, NSW
Identify and resolve Windows and AD issues via phone and remote support tools, in an effective and timely manner. Active directory password tickets and more complex system deep dives. Analyse, identify, diagnose, and troubleshoot...
2 weeks ago seen
L2 Service Desk & Onsite Engineer
Blueapache
Sydney, NSW
Stakeholder EngagementPartner with stakeholders to understand specifications, business requirements, and communicate insights Scripting and AutomationDevelop scripts and automated workflows to improve the efficiency and accuracy...
2 weeks ago seen See more...
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Junior Service Desk Engineer Intern
Acs Foundation
Sydney, NSW
Responding to IT support requests: Addressing user inquiries related to hardware, software, applications, and network security issues promptly and professionally. Service Management: Accurately log/document all Service Desk issues...
2 weeks ago seen See more...
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IT Service Desk Analyst
Interface Inc.|Built Environment
Sydney, NSW
climate fellowshipClimate Change: Learning for ActionOur climate fellowship is an intensive exploration of climate science, climate impacts, and climate solutions, all designed to help you get to work on climate.Applications close...
3 weeks ago seen See more...
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Service Desk Analyst (L1 & L2)
Perigon Group
Sydney, NSW
$70k - $80k inc Super (Depending on Experience). Level 1 & 2 / Windows / Active Directory / O365. Sydney Based. Must be Permanent Resident or Citizen. Analyse and resolve incoming requests to the Service Desk, escalating where re...
3 weeks ago seen See more...
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Service Desk Team Lead
Uts College
Ultimo, NSW
Meeting service level agreements (SLAs) of answering calls within agreed timeframes by the Service Desk. Meeting SLAs of resolving incidents with agreed timeframes. Ensuring agreed timelines for resolution of aged incidents. Trac...
a week ago seen See more...
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