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Service Desk jobs

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SERVICE DESK MANAGER

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

CompanyLagardère Awpl
AddressSydney, NSW
CategoryCustomer Service
SalaryPermanent
Date Posted 8 hours ago See detail

Service Desk Manager New

Lagardère Awpl

Sydney, NSW

Permanent

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

8 hours ago seen See more...

Service Desk Officer New

Government Of Western Australia

Osborne Park, WA

$70,432-75,516 per year

Flexible work arrangements including flexitime;. Flexible leave arrangements, including study leave;. A comprehensive health and wellbeing program including Employee Assistance Program and Mental Health Contact Officers;. Career a...

10 hours ago seen See more...

Service Desk Analyst New

Specsavers

RegionMelbourne (Support Office)

Quarterly bonus scheme. Two free pairs of glasses each year. On-site free parking. Birthday leave, Volunteer leave and Paid Parental Leave. Health & Wellbeing programs. Fully funded social club provides a wide range of activit...

14 hours ago seen See more...

Service Desk Analyst

Globant Commerce Studio

Sydney, NSW

Permanent

Respond to requests for technical assistance in person, via phone, communication channels. Diagnose and resolve technical hardware and software issues. Advice user on appropriate action. Follow standard help desk procedures. Redir...

2 days ago seen See more...

Service Desk Analyst

Specsavers

Melbourne, VIC

Permanent

Quarterly bonus scheme. Two free pairs of glasses each year. On-site free parking. Birthday leave, Volunteer leave and Paid Parental Leave. Health & Wellbeing programs. Fully funded social club - provides a wide range of activitie...

3 days ago seen See more...

Service Desk Technician

Knox City Council

Victoria

$75,948-88,364 per year

Excellent oral and written communication. Passion for Customer Service. Background in IT troubleshooting (network and desktop). Understanding of ITIL. Excellent understanding of Incident and Problem management process. Striving to...

4 days ago seen See more...

Service Desk Manager

Downer Group

North Ryde, NSW

Permanent

Lead and manage the Service Desk team, including hiring, training, coaching, and performance management of Service Desk analysts to ensure a high-performing and motivated team. Establish and maintain Service Desk processes, proced...

4 days ago seen See more...

Senior Service Desk Technician

Rapid7

Melbourne, VIC

Permanent

To deliver stellar customer experience in supporting our users across a variety of tools, services and platforms. Timely and effective resolutions are expected while ensuring that key performance targets are met.In this role, you...

4 days ago seen See more...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Permanent

Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....

4 days ago seen See more...

Service Desk Coordinator

Telstra Health

Australia

Permanent

Primary support for On/Off Site, Phone, Portal and Email support to customers for Level 1 and 2 end-user system support issues, queries and faults. Secondary support for all On/Off Site, Phone, Portal and Email support to customer...

4 days ago seen See more...

Service Desk Analyst

The University Of Queensland

Queensland

$77,396-86,029 per year

- Customer Support ServicesBroaden your career within one of QLDs largest employersAchieve a work-life balance with this part-time, fixed-term opportunityAccess discounts across health and fitness, travel, retail, tech + moreBase...

4 days ago seen See more...

Service Desk

Michael Page

Melbourne, VIC

$70,000-71,000 per year

Service Desk ticket management (e.g., Service Now). User/Account administration (e.g., Active Directory, Business Systems). IT Asset Management (hardware & software). Microsoft experience (Teams, 365, Windows 10). Remote Desktop s...

4 days ago seen See more...

Graduate Service Desk Officer

Peoplebank

Sydney, NSW

Permanent

Work within the Service Desk team and be the first point of contact for users, actioning and resolving incidents and requests in the ITSM ticketing system at a level 1 capacity, according to internal SLA policies. Communicate with...

4 days ago seen See more...

Service Desk Supervisor

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

5 days ago seen See more...

Service Desk Manager

Unisys

Canberra, ACT

Permanent

Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...

5 days ago seen See more...

Level 1 Service Desk

Professional Search Group

Peppermint Grove, WA

Permanent

Australian citizens only. On the job training provided....

5 days ago seen See more...

Service Desk Team Lead

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

5 days ago seen See more...

Service Desk Analyst

Fujitsu

Docklands, VIC

Permanent

The Service Desk Agent is accountable to fulfil the following responsibilities:. Provide a high level of customer service throughout all communications with the end user. All contacts are to be captured and recorded into the stand...

5 days ago seen See more...

Service Desk Support

Fujitsu Australia Limited

Canberra, ACT

$40 – $50 per hour

ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...

5 days ago seen See more...

Service Desk Attendant

Compass Group

Brisbane, QLD

Data entry into site database. Answering email and telecommunications in a timely manner. Providing support to Cleaning and Porterage Supervisors where required. Providing support to above-level managers where required. Ensuring a...

6 days ago seen See more...

Service Desk Analyst (IT) ? 6 Months

Atlamgroup

Murdoch, WA

Come join us at Perth's most digitally advanced Hospital, where you can bring your passion for helping people to make a direct and positive impact to your community. The Serco ICT Digital Team at Fiona Stanley Hospital We are a d...

6 days ago seen See more...

L1 Service Desk

Hays Recruitment

Perth, WA

North of river. Learning and development. Customer service oriented role. Sound technical knowledge of PC hardware and software.. Working knowledge of Apple iOS and Android computing devices.. Sound knowledge of network hardware a...

7 days ago seen See more...

L1 Service Desk

Hays Recruitment

Joondalup, WA

Exciting opportunity to provide customer service and troubleshoot hardware/software issues for the end users Your new company Exciting opportunity to provide customer service and troubleshoot hardware/software issues for the end u...

7 days ago seen See more...

Service Desk Engineer L1

Virtual It Group

Geelong, VIC

$55,000 - $65,000 a year

Level 1 Technical support relating to issues involving Microsofts core business applications and operating systems. Escalation of incidents and requests relating to school specific Line of Business applications, to the appropriat...

7 days ago seen See more...

L1 Service Desk

Mpau Technology

Perth, WA

Provide first-line technical support to end-users via phone, email, or ticketing system. Troubleshoot and resolve issues related to Microsoft Active Directory (AD), including user account management, password resets, and group pol...

7 days ago seen See more...

Service Desk Technician

Knox City Council

Victoria

Excellent oral and written communication. Passion for Customer Service. Background in IT troubleshooting (network and desktop). Understanding of ITIL. Excellent understanding of Incident and Problem management process. Striving to...

7 days ago seen See more...

Level 2 Service Desk

Granite Consulting

Rowville, VIC

Manage a high level of engagement with technical operation leads located in Australia. Coordinated execution of projects task with support of Technical Leads and Project Managers. Deliver weekly updates to EUC Manager on support p...

7 days ago seen See more...

Service Desk Administrator

Hazeldenes Pty Ltd

Bendigo, VIC

Permanent full time, Afternoon Shift (11am to 7pm). Bendigo Based, $60k to $65k + Super. Join a stable and secure business offering growth and progression. Providing technical support of high quality to internal customers & end-us...

7 days ago seen See more...

Service Desk Analyst

Atlamgroup

Queensland

Information Technology Services - Customer Support Services Broaden your career within one of QLD?s largest employers Achieve a work-life balance with this part-time, fixed-term opportunity Access discounts across health and...

a week ago seen See more...

Service Desk Officer - Level 3 (Temporary)

Hb Group

Toowoomba, QLD

Handling internal requests for technical support. Logging problems, requests and questions. Analysing, assisting and resolving the incident or requests where possible. Providing information to enable problem resolution and/or esca...

a week ago seen See more...

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What are the top cities open Service Desk jobs?

There are open Service Desk jobs in several cities including Melbourne, Sydney, Surry Hills, Salisbury, Port Macquarie, Fawkner, West End, Brisbane, Penrith, Macquarie Park, Crawley, Mulgrave, South Melbourne, Cairns, Campbellfield,

What companies are hiring for Service Desk jobs?

The top companies hiring now for Service Desk jobs are Active Group, Appentency Recruitment Services, APS, AtlamGroup, Balance Recruitment, blueAPACHE, CPL, Credit Corp Group, Endeavour Foundation, Epic It, Infosys, JB Hi-Fi, Kinetic IT, Kirra Services, Michael Page,

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