Service Management Analyst jobs in Australian Capital Territory

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SERVICE DESK ANALYST

Serve as the primary point of contact for all IT-related issues and requests, including hardware and software problems, network connectivity issues, and system errors. Provide timely and efficient technical support to end-users vi...

CompanyChandler Macleod Group
AddressAustralian Capital Territory
CategoryCustomer Service
Date Posted a week ago See detail

Service Desk Analyst

Chandler Macleod Group

Australian Capital Territory

Serve as the primary point of contact for all IT-related issues and requests, including hardware and software problems, network connectivity issues, and system errors. Provide timely and efficient technical support to end-users vi...

Service Desk Analyst L1

Unisys

Canberra, ACT

1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...

Service Assurance and Optimisation Manager

Datacom

Canberra, ACT

$90,000-100,000 per year

Maintenance of the SLM Framework - design and maintain the underlying structure of the agreed Service Levels Management approach and structure. Identification of Service Requirements - The Service Level Requirements are to be docu...

Service Delivery Manager - Defence

Jigsaw Corporation

Canberra, ACT

ITSM focused role. ITIL & Agile background required. Long term contract. Develop Policy, Process and Procedure documents aligned to the ITIL framework across the service lifecycle. Provide program and project delivery schedules, i...

Case Manager - Registered Nurse Level 1 - Adult Community Mental Health Services

Act Health

Canberra, ACT

Employment Type: Full Time, Temporary & Full Time, Permanent Classification: Registered Nurse Level 1 (P40862 Several) Salary:$72,698 $97,112 (Plus 11.5% Super)Location: Canberra Health Services Section: Adult Community Mental...

Senior Analyst, Health Service Planning

Act Health

Canberra, ACT

Policy, Partnerships, and ProgramsData Analytics BranchForecasting and AnalyticsSenior Analyst, Health Service PlanningSenior Officer Grade CSalary Range:$119,595 - $128,465(PN: 57504)Details: Are you a quantitative analyst who...

Manager, Visitor Services | Full-time Permanent

Cultural Facilities Corporation

Canberra, ACT

Closes: 15 May 2024Classification: Administrative Services Officer Class 5Salary: $89,114 - $94,120 plus superannuation Position No: 1302Directorate: Advertised (Gazettal date): 01 May 2024Contact Officer: Anne Brake on **********...

Technical Services Administration Manager | Full-time Permanent

Act Health

Canberra, ACT

Administration of procurement tasks for software, hardware, and Technical Services. Maintain vendor relationships with multiple 3rd party suppliers to ensure timely delivery of services. Co-ordinate and manage required approvals t...

Service Desk Analyst

Kbr

Canberra, ACT

Permanent

Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. Your exper...

Service Delivery Manager

Sense Group

Canberra, ACT

Permanent

Identify and document IT service management requirements. Design, develop, and implement policies, processes, and procedures aligned with the ITIL framework. Coordinate Agile processes and methodologies, including managing the Ser...

Business Analyst - Product Management

Publicis Groupe

Canberra, ACT

Permanent

You have 5+ years of experience as a Business Analyst. You will be primarily working with a Delivery Lead. Experience and knowledge working on agile development frameworks. Demonstrated experience working with the client product o...

Service Desk Manager

Unisys

Canberra, ACT

Permanent

Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...

Director ? Building Services Manager

Atlamgroup

Canberra, ACT

You will collaborate with talented and diverse professionals working on iconic projects to drive future ready outcomes that will benefit clients and communities. We are passionate about tackling the complex and sophisticated chall...

Service Manager

Gulson Canberra

Fyshwick, ACT

Responsibility for all Service Department administration, reporting & management. Ensuring continuous growth of profitability and efficiencies. Achieving above benchmark CSI results in line with the manufacturers requirements. Wo...

Perioperative Services Manager

Streamtalent

Canberra, ACT

$130,000 - $130,000 a year

Salary paying up to $130,000 + superannuation. Relocation assistance. State-of-the-art facilities. Onsite parking. Employee Assistance Programs. Health Insurance. Experience in Theatre/Perioperative setting. Managment/Leadership e...

Change Management Analyst Senior (Banking and Payments)

Fis

City, ACT

Works with infrastructure and application change owners to ensure all requests for change are executed according to defined policy and process so that change is introduced with minimal disruption to the business and meets internal...

Service Management Tool Administrator

Kirra Services

Canberra, ACT

Security Clearance: Have, or have the ability to obtain, at least a Negative Vetting 1 (NV1) security clearance before commencement of work.SFIA Level SMTA SINT L4Key duties include; Establish and maintain Service Management To...

Deputy Service Manager

Uniting Nsw & Act

Weston, ACT

Located in Mirinjani ACT. Full Time Position. Competitive pay, flexibility & great benefits (such as Salary Packaging). Working for the continuous improvement of our service in line with Accreditation Standards. Facilitating the d...

Deputy Service Manager

Uniting

Australian Capital Territory

Located in Mirinjani ACT. Full Time Position. Competitive pay, flexibility & great benefits (such as Salary Packaging). Working for the continuous improvement of our service in line with Accreditation Standards. Facilitating the d...

Perioperative Services Manager - Full Time - ACT

Curis Recruitment

Canberra, ACT

Up to $160,000.00 per annum + 11% superannuation. Permanent, full-time role. Supportive and collaborative team. Leading private day surgery and short-stay facility. Relocation assistance available, up to $5000! Opportunity to live...

Event Services Manager

Park Hyatt

Canberra, ACT

This is your chance to work at a luxuriousheritageproperty like no other.The benefits you will enjoy as a valued member of our Hyatt Family: Access to employee benefits such as complimentary shift meals, discounts for th...

Disability Service manager

Veritycareservices

Canberra, ACT

$95,000 - $110,000 a year

Excellent understanding of the NDIS. Relevant qualification or demonstrated equivalent professional experience. A minimum of 2 years of experience is required. Demonstrated knowledge of NDIS operations. Comprehensive knowledge and...

Events Services Manager

Hyatt Hotels

Canberra, ACT

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Events Services Manager re...

Home Care Services Manager

Goodwin Aged Care

Farrer, ACT

Full-time ongoing role. Competitive salary up to $102,000 + super. NFP salary packaging up to $15,900 a year. Ongoing professional development. Reward & Recognition - Goodwin wants you to stay happy, motivated, and productive in y...

IT Service Management & ServiceNow Experts

Thinkstream

Canberra, ACT

Proven experience with ITSM and/or ServiceNow platforms. Experience in multiple disciplines of Service Management. Strong understanding of ITIL principles. Ability to effectively communicate with clients and stakeholders. An under...

Data Management Analysts - Entry Level, Associate and Intermediate

Canberra Consulting

Canberra, ACT

$40 - $70 an hour

Assist in continuous improvement of data methods, tools, quality assurance, and customer offerings. Document processes used for data extraction and transformation to ensure repeatability and compliance. Build and sustain strong in...

Customer Service Manager

Myer

Macquarie, ACT

Join the leadership team at Myer Macquarie. Lead team performance to deliver exceptional Customer Service. Career opportunities for succession planning and further development. Manage the daily activities of your team and business...

Business Services Manager/Accountant - Leadership Opportunity

International Search Partners

Canberra, ACT

Providing leadership to a team of up to five Business Services Accountants.. Providing high-quality Accounting, Tax Planning and Advisory Services/Business Analysis to clients. Work through the end-to-end process with the client....

Customer Service Manager

Myer

Belconnen, ACT

Join the leadership team at Myer Belconnen. Drive sales and lead team performance. Opportunities for succession planning and further development. Manage the daily activities of your team and business to drive financial performance...

Customer Service Manager

Myer

Belconnen, ACT

Permanent

Join the leadership team at Myer Belconnen. Drive sales and lead team performance. Opportunities for succession planning and further development. Manage the daily activities of your team and business to drive financial performance...